issue with KB4493470 update on win server 2016

[ema33]

it gets to 95% "downloaded" and no more progress . I have restarted the server a few times but with no success.

windows log update:

600-12-31 17:00:00.0000000 1200 3184 Unknown( 28): GUID=a09e99c9-a6c4-3261-6004-3aafb80214f7 (No Format Information found).
1600-12-31 17:00:00.0000000 1200 3184 Unknown( 28): GUID=a09e99c9-a6c4-3261-6004-3aafb80214f7 (No Format Information found).
1600-12-31 17:00:00.0000000 1200 3184 Unknown( 120): GUID=c0f570a0-5783-3029-7367-c7496f95e60c (No .....

NOTE:
no similar issue with the other win server 2016 that I have.

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