Help with BSOD Analyzation

V

vwhite3135

I think its due to a processor related issue I just don't know what exactly. Anyway to tell what I should be looking for in here?


Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 8 Kernel Version 9200 MP (64 procs) Free x64
Product: Server, suite: TerminalServer DataCenter SingleUserTS
Built by: 9200.22570.amd64fre.win8_ldr.180908-0600
Machine Name:
Kernel base = 0xfffff802`ea613000 PsLoadedModuleList = 0xfffff802`ea8af9c0
Debug session time: Tue May 7 13:29:51.717 2019 (UTC - 4:00)
System Uptime: 178 days 5:19:13.362
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols

Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000096, fffff802ea63ad70, 0, 0}

Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : ntkrnlmp.exe ( nt!KeDeepSleepProcessor+d0 )

Followup: MachineOwner
---------

12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000096, The exception code that was not handled
Arg2: fffff802ea63ad70, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------

Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details
Page 7d3600 not present in the dump file. Type ".hh dbgerr004" for details

KEY_VALUES_STRING: 1


STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 9200.22570.amd64fre.win8_ldr.180908-0600

SYSTEM_MANUFACTURER: Supermicro

SYSTEM_PRODUCT_NAME: H8QG6

SYSTEM_SKU: 1234567890

SYSTEM_VERSION: 1234567890

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 3.5

BIOS_DATE: 12/16/2013

BASEBOARD_MANUFACTURER: Supermicro

BASEBOARD_PRODUCT: H8QG6

BASEBOARD_VERSION: 1234567890

DUMP_TYPE: 1

BUGCHECK_P1: ffffffffc0000096

BUGCHECK_P2: fffff802ea63ad70

BUGCHECK_P3: 0

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION} Privileged instruction.

FAULTING_IP:
nt!KeDeepSleepProcessor+d0
fffff802`ea63ad70 0f22e0 mov cr4,rax

BUGCHECK_STR: 0x1E_c0000096

CPU_COUNT: 40

CPU_MHZ: 960

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: Computer1

ANALYSIS_SESSION_TIME: 05-07-2019 13:42:18.0697

ANALYSIS_VERSION: 10.0.17763.132 amd64fre

EXCEPTION_RECORD: 000000000000004c -- (.exr 0x4c)
Cannot read Exception record @ 000000000000004c

LAST_CONTROL_TRANSFER: from fffff802ea726abe to fffff802ea7c2420

STACK_TEXT:
fffff880`03031898 fffff802`ea726abe : 00000000`0000001e ffffffff`c0000096 fffff802`ea63ad70 00000000`00000000 : nt!KeBugCheckEx
fffff880`030318a0 fffff802`ea7cb05d : fffffa80`fcc17aa0 fffffa80`fcc047c0 fffff880`03031a10 fffff880`0994dc35 : nt!KiFatalExceptionHandler+0x22
fffff880`030318e0 fffff802`ea65bed7 : 00000000`00000000 fffff880`0302c000 fffffa82`2a174480 fffff880`03033000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`03031910 fffff802`ea72c3b2 : fffff880`03032808 fffff880`03032550 fffff880`03032808 fffffa80`fcc17010 : nt!RtlDispatchException+0x44b
fffff880`03032020 fffff802`ea7d2702 : 00000000`0000004c 00000000`00000000 00000000`00000000 fffffa80`c1c9acc0 : nt!KiDispatchException+0x142
fffff880`030326d0 fffff802`ea7cf732 : ff000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`030328b0 fffff802`ea63ad70 : fffff802`ea63ca42 fffffa80`fcc17010 fffffa80`fcc17aa0 fffffa80`fcc171d0 : nt!KiGeneralProtectionFault+0x2f2
fffff880`03032a48 fffff880`03032ad8 : fffff880`03000180 fffff880`03032b68 fffff880`03000180 fffff880`03032b64 : nt!KeDeepSleepProcessor+0xd0
fffff880`03032a78 fffff880`03000180 : fffff880`03032b68 fffff880`03000180 fffff880`03032b64 00000000`00000000 : 0xfffff880`03032ad8
fffff880`03032a80 fffff880`03032b68 : fffff880`03000180 fffff880`03032b64 00000000`00000000 fffffa80`fcc17010 : 0xfffff880`03000180
fffff880`03032a88 fffff880`03000180 : fffff880`03032b64 00000000`00000000 fffffa80`fcc17010 fffffa80`fcc171d0 : 0xfffff880`03032b68
fffff880`03032a90 fffff880`03032b64 : 00000000`00000000 fffffa80`fcc17010 fffffa80`fcc171d0 fffffa80`fcc17aa0 : 0xfffff880`03000180
fffff880`03032a98 00000000`00000000 : fffffa80`fcc17010 fffffa80`fcc171d0 fffffa80`fcc17aa0 fffff802`ea78997d : 0xfffff880`03032b64


THREAD_SHA1_HASH_MOD_FUNC: 0869d1dfa73fadec8f2dd1607789d2936913a0a3

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: eef7eb2917c242b57f6bd56c53d214dcfee93ad6

THREAD_SHA1_HASH_MOD: cb5f414824c2521bcc505eaa03e92fa10922dad8

FOLLOWUP_IP:
nt!KeDeepSleepProcessor+d0
fffff802`ea63ad70 0f22e0 mov cr4,rax

FAULT_INSTR_CODE: fe0220f

SYMBOL_STACK_INDEX: 7

SYMBOL_NAME: nt!KeDeepSleepProcessor+d0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5b949310

IMAGE_VERSION: 6.2.9200.22570

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: d0

FAILURE_BUCKET_ID: 0x1E_c0000096_nt!KeDeepSleepProcessor

BUCKET_ID: 0x1E_c0000096_nt!KeDeepSleepProcessor

PRIMARY_PROBLEM_CLASS: 0x1E_c0000096_nt!KeDeepSleepProcessor

TARGET_TIME: 2019-05-07T17:29:51.000Z

OSBUILD: 9200

OSSERVICEPACK: 22570

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 400

PRODUCT_TYPE: 3

OSPLATFORM_TYPE: x64

OSNAME: Windows 8

OSEDITION: Windows 8 Server TerminalServer DataCenter SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2018-09-08 23:27:12

BUILDDATESTAMP_STR: 180908-0600

BUILDLAB_STR: win8_ldr

BUILDOSVER_STR: 6.2.9200.22570.amd64fre.win8_ldr.180908-0600

ANALYSIS_SESSION_ELAPSED_TIME: b5a

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x1e_c0000096_nt!kedeepsleepprocessor

FAILURE_ID_HASH: {ed990e23-16c2-4600-4fe6-56612b27e720}

Followup: MachineOwner
---------

12: kd> .exr 0x4c
Cannot read Exception record @ 000000000000004c

Continue reading...
 

Similar threads

S
Replies
0
Views
43
Suranjan Paul
S
S
Replies
0
Views
48
Suranjan Paul
S
S
Replies
0
Views
45
Sonny Yocum
S
M
Replies
0
Views
61
MAJEED Adnaan
M
Back
Top Bottom