C
CarlKenneth
In our office, there are different teams. There is a team that consists of 6 employees. 1 printer(Oki Microline 320 Turbo) is connected to one of the employees. Before I implemented Active Directory, all of them in that team were able to use the printer without any problems. They use that printer when printing cheques. Now that I gave them active directory user accounts, they were able to login successfully in their respective computers. Everything went smoothly except for one thing, they can no longer use the shared printer.
When I checked to one of the client PCs, I saw that the printer is still there in control panel but it's says "Offline". I tried removing the printer and connected it again using the IP address of the host, it successfully connected, but still, it's Offline.
I tried to perform a test print from the host's end, it was good. I checked if it's shared, yes it's shared. I just can't figure out what happened why they can no longer print.
All of them are using Windows 10 Pro.
What did I missed?
Please help me. I need your experience and expertise.
Continue reading...
When I checked to one of the client PCs, I saw that the printer is still there in control panel but it's says "Offline". I tried removing the printer and connected it again using the IP address of the host, it successfully connected, but still, it's Offline.
I tried to perform a test print from the host's end, it was good. I checked if it's shared, yes it's shared. I just can't figure out what happened why they can no longer print.
All of them are using Windows 10 Pro.
What did I missed?
Please help me. I need your experience and expertise.
Continue reading...