S
sharp461
So I asked about this before and got no where on this site, so I will try again but with a lot more troubleshooting I did. I have gotten this random internet error. Everything would be working fine and then just suddenly I have no internet, and having Windows troubleshoot it gives me the error "The DNS server isn't responding." The strange thing is though, my wifi was still working perfectly fine (tested on phone) and the other PC in the house that is wired had no issues, so that rules out my router/modem. Still to be on the safe side, I did my own troubleshooting and what others online mentioned to do, and so I: 1) restarted the modem and router, 2) bought a new LAN cable just in case, 3) changed the DNS server manually to Googles', 4) updated the LAN adapter drivers, 5) disabled and enabled the LAN adapter, 6) flushed the DNS and renewed IP, 7) can ping ip addresses (including Google's DNS 8.8.8.8) but cannot ping actual websites, 8) nslookup does not work, 9) checked IP lease and was well within the lease period when problem occurs, 10) completely bypassed my router and plugged into the modem, 11) updated router firmware, and 12) installed new Windows Updates.
None of these solutions I read online worked and only one thing fixes it, restarting the PC. This led me to believe that this is a Windows issue, not any of my hardware. Not even shutting down fixed it though I believe that has to do with Windows Fast Startup feature, which also fuels my believe it is Windows related. Considering it is only my PC which seems to be affected, and even if it lost the internet, everything else on the Network is working fine. And if the only fix seems to be to restart, then something in Windows is causing this. I just checked too when the last Windows update was, and wouldn't you believe it, 4/10/2019, update KB4493509. My issue only started happening on 4/14 ( I remember because Game of Thrones was starting soon). Never had an issue before, and that update is pretty close to cause me to wonder if it messed something up.
Also, the error seems to be pretty random, as it happened once, I restarted and all was good for the rest of the night. Then I left the PC on overnight to download a game and when I woke up, the game had finished and installed successfully but I lost internet again (this was on 4/14-15). After I restarted again and installed the new LAN drivers just in case, I didn't have this issue again until 4/23, and then 5/6 and then 5/22. So I just wanted to ask if others have seen this issue, and if Microsoft is aware of any problems with the update or Windows 10 in general causing DNS errors that only a restart seems to fix. Also, what in Windows could actually cause this problem? Thanks.
I also checked my Netgear Genie on my PC to see that it supposedly says I'm connected o the router, but trying to log in says it can't find it. In fact,. I can't log into my router through my browser either when this problem happens, yet I can still ping stuff and the router does say I am connected with an IP and everything. I am definitely leaning towards windows at fault, but what in Windows could actually cause this?
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None of these solutions I read online worked and only one thing fixes it, restarting the PC. This led me to believe that this is a Windows issue, not any of my hardware. Not even shutting down fixed it though I believe that has to do with Windows Fast Startup feature, which also fuels my believe it is Windows related. Considering it is only my PC which seems to be affected, and even if it lost the internet, everything else on the Network is working fine. And if the only fix seems to be to restart, then something in Windows is causing this. I just checked too when the last Windows update was, and wouldn't you believe it, 4/10/2019, update KB4493509. My issue only started happening on 4/14 ( I remember because Game of Thrones was starting soon). Never had an issue before, and that update is pretty close to cause me to wonder if it messed something up.
Also, the error seems to be pretty random, as it happened once, I restarted and all was good for the rest of the night. Then I left the PC on overnight to download a game and when I woke up, the game had finished and installed successfully but I lost internet again (this was on 4/14-15). After I restarted again and installed the new LAN drivers just in case, I didn't have this issue again until 4/23, and then 5/6 and then 5/22. So I just wanted to ask if others have seen this issue, and if Microsoft is aware of any problems with the update or Windows 10 in general causing DNS errors that only a restart seems to fix. Also, what in Windows could actually cause this problem? Thanks.
I also checked my Netgear Genie on my PC to see that it supposedly says I'm connected o the router, but trying to log in says it can't find it. In fact,. I can't log into my router through my browser either when this problem happens, yet I can still ping stuff and the router does say I am connected with an IP and everything. I am definitely leaning towards windows at fault, but what in Windows could actually cause this?
Continue reading...