K
KrauseKrause1
I have used an HP Photosmart 8150 printer since 2005. Originally running under Windows XP, it currently runs under Windows 10, version 1809. Recently, on May 23, 2019, Microsoft sent my PC a cumulative Windows 10, version 1809 update along with a driver update identified as "
Hewlett Packard - USB - 8/13/2012 12:00:00AM - 7.0.0.25 . Today (05/27/2019), after successfully printing some photos on my larger Epson Surecolor P400 photo printer, I tried to print some text on my older HP Photosmart 8150 printer, after setting the HP printer as "default". My computer recognizes that the HP 8150 printer exists but sends me an error message when I ask to print the que. I have tried to reinstall the printer driver with no improvement. It is like the Hewlett Packard USB "driver" that Microsoft sent is incorrect and prevents my computer from communicating with the HP 8150 printer. I would appreciate any suggestions on how to diagnose and fix this problem. None of the "virtual assistants" or automated diagnostic programs have been of any help whatsoever.
Bob Krause, Pisgah Forest, North Carolina
Continue reading...
Hewlett Packard - USB - 8/13/2012 12:00:00AM - 7.0.0.25 . Today (05/27/2019), after successfully printing some photos on my larger Epson Surecolor P400 photo printer, I tried to print some text on my older HP Photosmart 8150 printer, after setting the HP printer as "default". My computer recognizes that the HP 8150 printer exists but sends me an error message when I ask to print the que. I have tried to reinstall the printer driver with no improvement. It is like the Hewlett Packard USB "driver" that Microsoft sent is incorrect and prevents my computer from communicating with the HP 8150 printer. I would appreciate any suggestions on how to diagnose and fix this problem. None of the "virtual assistants" or automated diagnostic programs have been of any help whatsoever.
Bob Krause, Pisgah Forest, North Carolina
Continue reading...