O
omkarchowdary
HI All,
Quick help is appriciated and it is very urgent for me to resolve. Please help me in resolving the Appcrash even occuring randomly in my test environmnet. Msgeng.exe is getting crassed randomly. We have installed few windows updates in May month 2019. Below is the sample Appcrash information from my test environmnet:
Version=1
EventType=APPCRASH
EventTime=132036296600318408
ReportType=2
Consent=1
UploadTime=132036296605318148
ReportIdentifier=2990d06a-8243-11e9-836c-000c295f80b9
IntegratorReportIdentifier=e8d4b0bc-aa5d-4b20-b75d-fd785861b758
WOW64=1
NsAppName=msgeng.exe
AppSessionGuid=0000074c-0000-000b-1018-3b6c0f16d501
TargetAppId=W:0006075bc9265b1af47e6d82321b37bdc7a800000904!000010d178127e3f881fdd817f1764b29c970eb0aabe!msgeng.exe
TargetAppVer=2018//12//29:18:24:53!1ba24!msgeng.exe
BootId=4294967295
Response.BucketId=8b54a7b0ce3e4cd03975fd389b8bbc13
Response.BucketTable=1
Response.LegacyBucketId=1834650842792967187
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=msgeng.exe
Sig[1].Name=Application Version
Sig[1].Value=18.0.8209.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5c27bbf5
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.14393.2430
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5b69197f
Sig[6].Name=Exception Code
Sig[6].Value=e06d7363
Sig[7].Name=Exception Offset
Sig[7].Value=000dad12
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9f95
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9f9548fba202f8c32bd6492ff6ed671f
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8f54
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=8f549ef719bbc97c674f35b2627c1d7f
UI[2]=C:\Program Files (x86)\CA\ARCserve Backup\msgeng.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Arcserve Backup stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files (x86)\CA\ARCserve Backup\msgeng.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\USER32.dll
LoadedModule[5]=C:\Windows\System32\win32u.dll
LoadedModule[6]=C:\Windows\System32\GDI32.dll
LoadedModule[7]=C:\Windows\System32\gdi32full.dll
LoadedModule[8]=C:\Program Files (x86)\CA\ARCserve Backup\as6rpc.dll
LoadedModule[9]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[10]=C:\Windows\System32\msvcrt.dll
LoadedModule[11]=C:\Windows\System32\sechost.dll
LoadedModule[12]=C:\Windows\System32\RPCRT4.dll
LoadedModule[13]=C:\Windows\System32\SspiCli.dll
LoadedModule[14]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[15]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[16]=C:\Program Files (x86)\CA\ARCserve Backup\ASDBAPI.dll
LoadedModule[17]=C:\Program Files (x86)\CA\ARCserve Backup\ASVCTL.dll
LoadedModule[18]=C:\Program Files (x86)\CA\ARCserve Backup\ASCORE.dll
LoadedModule[19]=C:\Windows\System32\PSAPI.DLL
LoadedModule[20]=C:\Program Files (x86)\CA\ARCserve Backup\dyncpp.dll
LoadedModule[21]=C:\Program Files (x86)\CA\ARCserve Backup\CSTool.dll
LoadedModule[22]=C:\Windows\System32\WS2_32.dll
LoadedModule[23]=C:\Program Files (x86)\CA\ARCserve Backup\ASLOG.dll
LoadedModule[24]=C:\Program Files (x86)\CA\ARCserve Backup\CHEYPROD.dll
LoadedModule[25]=C:\Windows\System32\SHELL32.dll
LoadedModule[26]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[27]=C:\Windows\System32\windows.storage.dll
LoadedModule[28]=C:\Windows\System32\combase.dll
LoadedModule[29]=C:\Windows\System32\ucrtbase.dll
LoadedModule[30]=C:\Windows\System32\powrprof.dll
LoadedModule[31]=C:\Windows\System32\shlwapi.dll
LoadedModule[32]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[33]=C:\Windows\System32\shcore.dll
LoadedModule[34]=C:\Windows\System32\profapi.dll
LoadedModule[35]=C:\Windows\System32\ole32.dll
LoadedModule[36]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[37]=C:\Windows\System32\msvcp_win.dll
LoadedModule[38]=C:\Program Files (x86)\CA\ARCserve Backup\ADMIN.dll
LoadedModule[39]=C:\Program Files (x86)\CA\ARCserve Backup\ca70mt.dll
LoadedModule[40]=C:\Program Files (x86)\CA\ARCserve Backup\cnls.dll
LoadedModule[41]=C:\Program Files (x86)\CA\ARCserve Backup\service.dll
LoadedModule[42]=C:\Windows\SYSTEM32\WSOCK32.dll
LoadedModule[43]=C:\Program Files (x86)\CA\ARCserve Backup\rwxdr.dll
LoadedModule[44]=C:\Program Files (x86)\CA\ARCserve Backup\encrypt.dll
LoadedModule[45]=C:\Program Files (x86)\CA\ARCserve Backup\MSVCR100.dll
LoadedModule[46]=C:\Windows\SYSTEM32\MSVCP100.dll
LoadedModule[47]=C:\Program Files (x86)\CA\ARCserve Backup\CATIRPC.dll
LoadedModule[48]=C:\Program Files (x86)\CA\ARCserve Backup\BRAND.dll
LoadedModule[49]=C:\Windows\SYSTEM32\RPCNS4.dll
LoadedModule[50]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[51]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[52]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[53]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[54]=C:\Program Files (x86)\CA\ARCserve Backup\libclogger.dll
LoadedModule[55]=C:\Program Files (x86)\CA\ARCserve Backup\ASBRDCST.dll
LoadedModule[56]=C:\Program Files (x86)\CA\ARCserve Backup\ASDCEN.dll
LoadedModule[57]=C:\Program Files (x86)\CA\ARCserve Backup\Cryptintf.dll
LoadedModule[58]=C:\Program Files (x86)\CA\ARCserve Backup\auth.dll
LoadedModule[59]=C:\Windows\SYSTEM32\ODBC32.dll
LoadedModule[60]=C:\Program Files (x86)\CA\ARCserve Backup\asbudsclient.dll
LoadedModule[61]=C:\Windows\SYSTEM32\DPAPI.dll
LoadedModule[62]=C:\Windows\SYSTEM32\MSWSOCK.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\SAMCLI.DLL
LoadedModule[64]=C:\Windows\SYSTEM32\NETUTILS.DLL
LoadedModule[65]=C:\Program Files (x86)\CA\ARCserve Backup\asatgenc.dll
LoadedModule[66]=C:\Program Files (x86)\CA\ARCserve Backup\aslogres.dll
LoadedModule[67]=C:\Program Files (x86)\CA\ARCserve Backup\ALBUILD.DLL
LoadedModule[68]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[69]=C:\Program Files (x86)\CA\ARCserve Backup\asdbcli.dll
LoadedModule[70]=C:\Program Files (x86)\CA\ARCserve Backup\asdbres.dll
LoadedModule[71]=C:\Program Files (x86)\CA\ARCserve Backup\asdbcli1.dll
LoadedModule[72]=C:\Program Files (x86)\CA\ARCserve Backup\asdbnt.dll
LoadedModule[73]=C:\Program Files (x86)\CA\ARCserve Backup\asdbnt1.dll
LoadedModule[74]=C:\Program Files (x86)\CA\ARCserve Backup\unidisc.dll
LoadedModule[75]=C:\Program Files (x86)\CA\ARCserve Backup\UNIQUEUE.dll
LoadedModule[76]=C:\Program Files (x86)\CA\ARCserve Backup\unidbapi.dll
LoadedModule[77]=C:\Program Files (x86)\CA\ARCserve Backup\TSI_NW.DLL
LoadedModule[78]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[79]=C:\Program Files (x86)\CA\ARCserve Backup\asqjob.dll
LoadedModule[80]=C:\Program Files (x86)\CA\ARCserve Backup\qclient.dll
LoadedModule[81]=C:\Program Files (x86)\CA\ARCserve Backup\CSUITOOLA.dll
LoadedModule[82]=C:\Windows\System32\COMDLG32.dll
LoadedModule[83]=C:\Program Files (x86)\CA\ARCserve Backup\NetconnA.dll
LoadedModule[84]=C:\Windows\SYSTEM32\mfc100.dll
LoadedModule[85]=C:\Program Files (x86)\CA\ARCserve Backup\jobscript.dll
LoadedModule[86]=C:\Windows\SYSTEM32\SHFOLDER.dll
LoadedModule[87]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_5507ded2cb4f7f4c\COMCTL32.dll
LoadedModule[88]=C:\Program Files (x86)\CA\ARCserve Backup\DSLOAD.dll
LoadedModule[89]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[90]=C:\Windows\SYSTEM32\UxTheme.dll
LoadedModule[91]=C:\Windows\system32\dwmapi.dll
LoadedModule[92]=C:\Windows\SYSTEM32\MFC100ENU.DLL
LoadedModule[93]=C:\Program Files (x86)\CA\ARCserve Backup\SRVRES.DLL
LoadedModule[94]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[95]=C:\Windows\System32\NSI.dll
LoadedModule[96]=C:\Windows\SYSTEM32\wkscli.dll
LoadedModule[97]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[98]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcapki.dll
LoadedModule[99]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcaopenssl_crypto.dll
LoadedModule[100]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcaopenssl_ssl.dll
LoadedModule[101]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcapki_thread.dll
LoadedModule[102]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcapki_ipthread.dll
LoadedModule[103]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libeay32fips.DLL
LoadedModule[104]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[105]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[106]=C:\Windows\system32\rsaenh.dll
LoadedModule[107]=C:\Windows\system32\napinsp.dll
LoadedModule[108]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[109]=C:\Windows\System32\winrnr.dll
LoadedModule[110]=C:\Windows\system32\NLAapi.dll
LoadedModule[111]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[112]=C:\Windows\SYSTEM32\WININET.DLL
LoadedModule[113]=C:\Windows\System32\CRYPT32.DLL
LoadedModule[114]=C:\Windows\System32\MSASN1.dll
LoadedModule[115]=C:\Windows\System32\rasadhlp.dll
LoadedModule[116]=C:\Windows\System32\IMM32.dll
LoadedModule[117]=C:\Windows\SYSTEM32\netbios.dll
LoadedModule[118]=C:\Program Files (x86)\Arcserve\SharedComponents\CA_LIC\lic98FileSockLib.dll
LoadedModule[119]=C:\Windows\system32\odbccp32.dll
LoadedModule[120]=C:\Windows\system32\CLUSAPI.DLL
LoadedModule[121]=C:\Windows\system32\RESUTILS.DLL
LoadedModule[122]=C:\Windows\System32\schannel.dll
LoadedModule[123]=C:\Windows\SYSTEM32\mskeyprotect.dll
LoadedModule[124]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[125]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[126]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[127]=C:\Windows\System32\Kerberos.DLL
LoadedModule[128]=C:\Windows\System32\msv1_0.DLL
LoadedModule[129]=C:\Windows\SYSTEM32\NtlmShared.dll
LoadedModule[130]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[131]=C:\Windows\SYSTEM32\LOGONCLI.DLL
LoadedModule[132]=C:\Program Files (x86)\CA\ARCserve Backup\AERPClient.dll
LoadedModule[133]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[134]=C:\Program Files (x86)\Arcserve\SharedComponents\CA_LIC\lic98.dll
LoadedModule[135]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[136]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.2430_none_f676ada0f25228bd\gdiplus.dll
LoadedModule[137]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[138]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[139]=C:\Windows\SYSTEM32\WINMMBASE.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Arcserve Backup
AppPath=C:\Program Files (x86)\CA\ARCserve Backup\msgeng.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=147F4D32A2EE5AF91F9D35DE6024DDE3
MetadataHash=186585557
Thank You,
Yarra Omkar
Continue reading...
Quick help is appriciated and it is very urgent for me to resolve. Please help me in resolving the Appcrash even occuring randomly in my test environmnet. Msgeng.exe is getting crassed randomly. We have installed few windows updates in May month 2019. Below is the sample Appcrash information from my test environmnet:
Version=1
EventType=APPCRASH
EventTime=132036296600318408
ReportType=2
Consent=1
UploadTime=132036296605318148
ReportIdentifier=2990d06a-8243-11e9-836c-000c295f80b9
IntegratorReportIdentifier=e8d4b0bc-aa5d-4b20-b75d-fd785861b758
WOW64=1
NsAppName=msgeng.exe
AppSessionGuid=0000074c-0000-000b-1018-3b6c0f16d501
TargetAppId=W:0006075bc9265b1af47e6d82321b37bdc7a800000904!000010d178127e3f881fdd817f1764b29c970eb0aabe!msgeng.exe
TargetAppVer=2018//12//29:18:24:53!1ba24!msgeng.exe
BootId=4294967295
Response.BucketId=8b54a7b0ce3e4cd03975fd389b8bbc13
Response.BucketTable=1
Response.LegacyBucketId=1834650842792967187
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=msgeng.exe
Sig[1].Name=Application Version
Sig[1].Value=18.0.8209.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5c27bbf5
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.14393.2430
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5b69197f
Sig[6].Name=Exception Code
Sig[6].Value=e06d7363
Sig[7].Name=Exception Offset
Sig[7].Value=000dad12
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9f95
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9f9548fba202f8c32bd6492ff6ed671f
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8f54
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=8f549ef719bbc97c674f35b2627c1d7f
UI[2]=C:\Program Files (x86)\CA\ARCserve Backup\msgeng.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Arcserve Backup stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files (x86)\CA\ARCserve Backup\msgeng.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\USER32.dll
LoadedModule[5]=C:\Windows\System32\win32u.dll
LoadedModule[6]=C:\Windows\System32\GDI32.dll
LoadedModule[7]=C:\Windows\System32\gdi32full.dll
LoadedModule[8]=C:\Program Files (x86)\CA\ARCserve Backup\as6rpc.dll
LoadedModule[9]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[10]=C:\Windows\System32\msvcrt.dll
LoadedModule[11]=C:\Windows\System32\sechost.dll
LoadedModule[12]=C:\Windows\System32\RPCRT4.dll
LoadedModule[13]=C:\Windows\System32\SspiCli.dll
LoadedModule[14]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[15]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[16]=C:\Program Files (x86)\CA\ARCserve Backup\ASDBAPI.dll
LoadedModule[17]=C:\Program Files (x86)\CA\ARCserve Backup\ASVCTL.dll
LoadedModule[18]=C:\Program Files (x86)\CA\ARCserve Backup\ASCORE.dll
LoadedModule[19]=C:\Windows\System32\PSAPI.DLL
LoadedModule[20]=C:\Program Files (x86)\CA\ARCserve Backup\dyncpp.dll
LoadedModule[21]=C:\Program Files (x86)\CA\ARCserve Backup\CSTool.dll
LoadedModule[22]=C:\Windows\System32\WS2_32.dll
LoadedModule[23]=C:\Program Files (x86)\CA\ARCserve Backup\ASLOG.dll
LoadedModule[24]=C:\Program Files (x86)\CA\ARCserve Backup\CHEYPROD.dll
LoadedModule[25]=C:\Windows\System32\SHELL32.dll
LoadedModule[26]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[27]=C:\Windows\System32\windows.storage.dll
LoadedModule[28]=C:\Windows\System32\combase.dll
LoadedModule[29]=C:\Windows\System32\ucrtbase.dll
LoadedModule[30]=C:\Windows\System32\powrprof.dll
LoadedModule[31]=C:\Windows\System32\shlwapi.dll
LoadedModule[32]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[33]=C:\Windows\System32\shcore.dll
LoadedModule[34]=C:\Windows\System32\profapi.dll
LoadedModule[35]=C:\Windows\System32\ole32.dll
LoadedModule[36]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[37]=C:\Windows\System32\msvcp_win.dll
LoadedModule[38]=C:\Program Files (x86)\CA\ARCserve Backup\ADMIN.dll
LoadedModule[39]=C:\Program Files (x86)\CA\ARCserve Backup\ca70mt.dll
LoadedModule[40]=C:\Program Files (x86)\CA\ARCserve Backup\cnls.dll
LoadedModule[41]=C:\Program Files (x86)\CA\ARCserve Backup\service.dll
LoadedModule[42]=C:\Windows\SYSTEM32\WSOCK32.dll
LoadedModule[43]=C:\Program Files (x86)\CA\ARCserve Backup\rwxdr.dll
LoadedModule[44]=C:\Program Files (x86)\CA\ARCserve Backup\encrypt.dll
LoadedModule[45]=C:\Program Files (x86)\CA\ARCserve Backup\MSVCR100.dll
LoadedModule[46]=C:\Windows\SYSTEM32\MSVCP100.dll
LoadedModule[47]=C:\Program Files (x86)\CA\ARCserve Backup\CATIRPC.dll
LoadedModule[48]=C:\Program Files (x86)\CA\ARCserve Backup\BRAND.dll
LoadedModule[49]=C:\Windows\SYSTEM32\RPCNS4.dll
LoadedModule[50]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[51]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[52]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[53]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[54]=C:\Program Files (x86)\CA\ARCserve Backup\libclogger.dll
LoadedModule[55]=C:\Program Files (x86)\CA\ARCserve Backup\ASBRDCST.dll
LoadedModule[56]=C:\Program Files (x86)\CA\ARCserve Backup\ASDCEN.dll
LoadedModule[57]=C:\Program Files (x86)\CA\ARCserve Backup\Cryptintf.dll
LoadedModule[58]=C:\Program Files (x86)\CA\ARCserve Backup\auth.dll
LoadedModule[59]=C:\Windows\SYSTEM32\ODBC32.dll
LoadedModule[60]=C:\Program Files (x86)\CA\ARCserve Backup\asbudsclient.dll
LoadedModule[61]=C:\Windows\SYSTEM32\DPAPI.dll
LoadedModule[62]=C:\Windows\SYSTEM32\MSWSOCK.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\SAMCLI.DLL
LoadedModule[64]=C:\Windows\SYSTEM32\NETUTILS.DLL
LoadedModule[65]=C:\Program Files (x86)\CA\ARCserve Backup\asatgenc.dll
LoadedModule[66]=C:\Program Files (x86)\CA\ARCserve Backup\aslogres.dll
LoadedModule[67]=C:\Program Files (x86)\CA\ARCserve Backup\ALBUILD.DLL
LoadedModule[68]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[69]=C:\Program Files (x86)\CA\ARCserve Backup\asdbcli.dll
LoadedModule[70]=C:\Program Files (x86)\CA\ARCserve Backup\asdbres.dll
LoadedModule[71]=C:\Program Files (x86)\CA\ARCserve Backup\asdbcli1.dll
LoadedModule[72]=C:\Program Files (x86)\CA\ARCserve Backup\asdbnt.dll
LoadedModule[73]=C:\Program Files (x86)\CA\ARCserve Backup\asdbnt1.dll
LoadedModule[74]=C:\Program Files (x86)\CA\ARCserve Backup\unidisc.dll
LoadedModule[75]=C:\Program Files (x86)\CA\ARCserve Backup\UNIQUEUE.dll
LoadedModule[76]=C:\Program Files (x86)\CA\ARCserve Backup\unidbapi.dll
LoadedModule[77]=C:\Program Files (x86)\CA\ARCserve Backup\TSI_NW.DLL
LoadedModule[78]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[79]=C:\Program Files (x86)\CA\ARCserve Backup\asqjob.dll
LoadedModule[80]=C:\Program Files (x86)\CA\ARCserve Backup\qclient.dll
LoadedModule[81]=C:\Program Files (x86)\CA\ARCserve Backup\CSUITOOLA.dll
LoadedModule[82]=C:\Windows\System32\COMDLG32.dll
LoadedModule[83]=C:\Program Files (x86)\CA\ARCserve Backup\NetconnA.dll
LoadedModule[84]=C:\Windows\SYSTEM32\mfc100.dll
LoadedModule[85]=C:\Program Files (x86)\CA\ARCserve Backup\jobscript.dll
LoadedModule[86]=C:\Windows\SYSTEM32\SHFOLDER.dll
LoadedModule[87]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_5507ded2cb4f7f4c\COMCTL32.dll
LoadedModule[88]=C:\Program Files (x86)\CA\ARCserve Backup\DSLOAD.dll
LoadedModule[89]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[90]=C:\Windows\SYSTEM32\UxTheme.dll
LoadedModule[91]=C:\Windows\system32\dwmapi.dll
LoadedModule[92]=C:\Windows\SYSTEM32\MFC100ENU.DLL
LoadedModule[93]=C:\Program Files (x86)\CA\ARCserve Backup\SRVRES.DLL
LoadedModule[94]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[95]=C:\Windows\System32\NSI.dll
LoadedModule[96]=C:\Windows\SYSTEM32\wkscli.dll
LoadedModule[97]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[98]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcapki.dll
LoadedModule[99]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcaopenssl_crypto.dll
LoadedModule[100]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcaopenssl_ssl.dll
LoadedModule[101]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcapki_thread.dll
LoadedModule[102]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libcapki_ipthread.dll
LoadedModule[103]=C:\Program Files (x86)\Arcserve\SharedComponents\ArcservePKI\Windows\x86\32\lib\libeay32fips.DLL
LoadedModule[104]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[105]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[106]=C:\Windows\system32\rsaenh.dll
LoadedModule[107]=C:\Windows\system32\napinsp.dll
LoadedModule[108]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[109]=C:\Windows\System32\winrnr.dll
LoadedModule[110]=C:\Windows\system32\NLAapi.dll
LoadedModule[111]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[112]=C:\Windows\SYSTEM32\WININET.DLL
LoadedModule[113]=C:\Windows\System32\CRYPT32.DLL
LoadedModule[114]=C:\Windows\System32\MSASN1.dll
LoadedModule[115]=C:\Windows\System32\rasadhlp.dll
LoadedModule[116]=C:\Windows\System32\IMM32.dll
LoadedModule[117]=C:\Windows\SYSTEM32\netbios.dll
LoadedModule[118]=C:\Program Files (x86)\Arcserve\SharedComponents\CA_LIC\lic98FileSockLib.dll
LoadedModule[119]=C:\Windows\system32\odbccp32.dll
LoadedModule[120]=C:\Windows\system32\CLUSAPI.DLL
LoadedModule[121]=C:\Windows\system32\RESUTILS.DLL
LoadedModule[122]=C:\Windows\System32\schannel.dll
LoadedModule[123]=C:\Windows\SYSTEM32\mskeyprotect.dll
LoadedModule[124]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[125]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[126]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[127]=C:\Windows\System32\Kerberos.DLL
LoadedModule[128]=C:\Windows\System32\msv1_0.DLL
LoadedModule[129]=C:\Windows\SYSTEM32\NtlmShared.dll
LoadedModule[130]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[131]=C:\Windows\SYSTEM32\LOGONCLI.DLL
LoadedModule[132]=C:\Program Files (x86)\CA\ARCserve Backup\AERPClient.dll
LoadedModule[133]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[134]=C:\Program Files (x86)\Arcserve\SharedComponents\CA_LIC\lic98.dll
LoadedModule[135]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[136]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.2430_none_f676ada0f25228bd\gdiplus.dll
LoadedModule[137]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[138]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[139]=C:\Windows\SYSTEM32\WINMMBASE.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Arcserve Backup
AppPath=C:\Program Files (x86)\CA\ARCserve Backup\msgeng.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=147F4D32A2EE5AF91F9D35DE6024DDE3
MetadataHash=186585557
Thank You,
Yarra Omkar
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