G
GBarber
We have a Dell R620 Server which after the last set of updates we installed on monday 5/27/2019 started behaving strangely.
It is Primarily a Host for Remote Desktop Users and starting the next day when some users tried to save work or excel documents they generated - the document would hang in the save window of excel or word where they were trying to select the folder to save the file.
Once this hang occurred, as Administrator from the task manager, I couldn't kill the task or even logoff the user. It then affected the administrative account. Any users affected get a perpetual signing off screen if they try to log off.
Eventually nothing works right and I have to physically restart the server - I cant' restart as the Admin.
After reboot things seem to work OK for a while , but eventually this reappears. I have a support case going with Microsoft since the 28th but they seem preoccupied.
We uninstalled the patches and even upgraded word and excel - to no avail. Dell checked the Hardware and its OK.
Does anyone know anything about this - is it happening to others?? Any suggestions?
Glenn Barber
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It is Primarily a Host for Remote Desktop Users and starting the next day when some users tried to save work or excel documents they generated - the document would hang in the save window of excel or word where they were trying to select the folder to save the file.
Once this hang occurred, as Administrator from the task manager, I couldn't kill the task or even logoff the user. It then affected the administrative account. Any users affected get a perpetual signing off screen if they try to log off.
Eventually nothing works right and I have to physically restart the server - I cant' restart as the Admin.
After reboot things seem to work OK for a while , but eventually this reappears. I have a support case going with Microsoft since the 28th but they seem preoccupied.
We uninstalled the patches and even upgraded word and excel - to no avail. Dell checked the Hardware and its OK.
Does anyone know anything about this - is it happening to others?? Any suggestions?
Glenn Barber
Continue reading...