A
Alastair Taylor
I have a colleagues PC that no matter what we do can't install Windows updates.
Relevant part of the log
2019/06/12 18:30:57.8259320 3172 2860 Agent *FAILED* [80248014] GetServiceObject couldn't find service '855E8A7C-ECB4-4CA3-B045-1DFA50104289'.
2019/06/12 18:30:57.8259350 3172 2860 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1980]
2019/06/12 18:30:57.8259399 3172 2860 Agent Processing auto/pending service registrations and recovery.
2019/06/12 18:30:57.8268908 3172 9316 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/06/12 18:30:57.8268929 3172 9316 DownloadManager Power state changed from <unknown> to AC.
2019/06/12 18:30:57.8388311 3172 2860 SLS Get response for service 9482F4B4-E343-43B6-B170-9A65BC822C77 - forceExpire[False] asyncRefreshOnExpiry[False]
2019/06/12 18:30:57.8389558 3172 2860 SLS Retrieving SLS response from server...
2019/06/12 18:30:57.8392296 3172 2860 SLS Making request with URL HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.18362.116/0?CH=745&L=en-US;en-GB&P=&PT=0x30&WUA=10.0.18362.1&MK=Dell+Inc.&MD=XPS+8910 and send SLS events.
2019/06/12 18:30:58.3375937 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:58.3376011 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:30:58.7529024 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:58.7529139 3172 2860 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:0
2019/06/12 18:30:59.1849303 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:59.1849412 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:30:59.5888465 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:59.5888591 3172 2860 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:1
2019/06/12 18:31:00.0079292 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:00.0079526 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:31:00.4138534 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:00.4138757 3172 2860 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:2
2019/06/12 18:31:00.8244936 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:00.8245166 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:31:01.2350076 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:01.2350305 3172 2860 SLS Complete the request URL HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.18362.116/0?CH=745&L=en-US;en-GB&P=&PT=0x30&WUA=10.0.18362.1&MK=Dell+Inc.&MD=XPS+8910 with [80072F8F] and http status code[0] and send SLS events.
2019/06/12 18:31:01.2350533 3172 2860 SLS *FAILED* [80072F8F] GetDownloadedOnWeakSSLCert
2019/06/12 18:31:01.2352423 3172 2860 SLS *FAILED* [80072F8F] Method failed [CSLSClient::GetResponse:622]
2019/06/12 18:31:01.2352587 3172 2860 Misc *FAILED* [80072F8F] Method failed [CSLSEndpointProvider::GetWUClientData:2276]
2019/06/12 18:31:01.2352645 3172 2860 Misc *FAILED* [80072F8F] EP: get client data
2019/06/12 18:31:01.2352697 3172 2860 Misc *FAILED* [80072F8F] Method failed [CSLSEndpointProvider::GetSecondaryServicesEnabledState:1690]
2019/06/12 18:31:01.2352756 3172 2860 Agent *FAILED* [80072F8F] Method failed [CAgentServiceManager:
etectAndToggleServiceState:2910]
2019/06/12 18:31:01.2352843 3172 2860 Agent *FAILED* [80072F8F] Failed to resolve federated serviceId 855E8A7C-ECB4-4CA3-B045-1DFA50104289
Any ideas before I blatt the disk and start again?
Continue reading...
Relevant part of the log
2019/06/12 18:30:57.8259320 3172 2860 Agent *FAILED* [80248014] GetServiceObject couldn't find service '855E8A7C-ECB4-4CA3-B045-1DFA50104289'.
2019/06/12 18:30:57.8259350 3172 2860 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1980]
2019/06/12 18:30:57.8259399 3172 2860 Agent Processing auto/pending service registrations and recovery.
2019/06/12 18:30:57.8268908 3172 9316 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/06/12 18:30:57.8268929 3172 9316 DownloadManager Power state changed from <unknown> to AC.
2019/06/12 18:30:57.8388311 3172 2860 SLS Get response for service 9482F4B4-E343-43B6-B170-9A65BC822C77 - forceExpire[False] asyncRefreshOnExpiry[False]
2019/06/12 18:30:57.8389558 3172 2860 SLS Retrieving SLS response from server...
2019/06/12 18:30:57.8392296 3172 2860 SLS Making request with URL HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.18362.116/0?CH=745&L=en-US;en-GB&P=&PT=0x30&WUA=10.0.18362.1&MK=Dell+Inc.&MD=XPS+8910 and send SLS events.
2019/06/12 18:30:58.3375937 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:58.3376011 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:30:58.7529024 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:58.7529139 3172 2860 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:0
2019/06/12 18:30:59.1849303 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:59.1849412 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:30:59.5888465 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:30:59.5888591 3172 2860 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:1
2019/06/12 18:31:00.0079292 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:00.0079526 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:31:00.4138534 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:00.4138757 3172 2860 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:2
2019/06/12 18:31:00.8244936 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:00.8245166 3172 2860 Misc *FAILED* [80072F8F] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)
2019/06/12 18:31:01.2350076 3172 2860 Misc *FAILED* [80072F8F] Send request
2019/06/12 18:31:01.2350305 3172 2860 SLS Complete the request URL HTTPS://slscr.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.18362.116/0?CH=745&L=en-US;en-GB&P=&PT=0x30&WUA=10.0.18362.1&MK=Dell+Inc.&MD=XPS+8910 with [80072F8F] and http status code[0] and send SLS events.
2019/06/12 18:31:01.2350533 3172 2860 SLS *FAILED* [80072F8F] GetDownloadedOnWeakSSLCert
2019/06/12 18:31:01.2352423 3172 2860 SLS *FAILED* [80072F8F] Method failed [CSLSClient::GetResponse:622]
2019/06/12 18:31:01.2352587 3172 2860 Misc *FAILED* [80072F8F] Method failed [CSLSEndpointProvider::GetWUClientData:2276]
2019/06/12 18:31:01.2352645 3172 2860 Misc *FAILED* [80072F8F] EP: get client data
2019/06/12 18:31:01.2352697 3172 2860 Misc *FAILED* [80072F8F] Method failed [CSLSEndpointProvider::GetSecondaryServicesEnabledState:1690]
2019/06/12 18:31:01.2352756 3172 2860 Agent *FAILED* [80072F8F] Method failed [CAgentServiceManager:
etectAndToggleServiceState:2910]2019/06/12 18:31:01.2352843 3172 2860 Agent *FAILED* [80072F8F] Failed to resolve federated serviceId 855E8A7C-ECB4-4CA3-B045-1DFA50104289
Any ideas before I blatt the disk and start again?
Continue reading...