Should Norton Internet stop all virus?

[goodknees]

My Norton Internet 2007 did not stop a virus. Shouldn't it stop all viruses?
Also, why doesn't a full scan with the Norton take care of the virus?

 

[Malke]

goodknees wrote:
> My Norton Internet 2007 did not stop a virus. Shouldn't it stop all viruses?
> Also, why doesn't a full scan with the Norton take care of the virus?

No antivirus can stop all viruses. There are also many kinds of malware
that are non-viral that will not be stopped by an antivirus. And of
course if the virus is new and there is no virus definitions for it yet,
your antivirus program can't know about it so can't recognize it. As for
why Norton can't remove the virus, a lot of malware is extremely
difficult to remove, runs in memory, etc. Since you didn't give any
details as to the virus name or how you scanned or your version of
Norton, etc. etc. etc. there is no way to give you a specific answer.

Do some reading here if you want answers to your very general questions:

http://www.wilderssecurity.com/showthread.php?t=27971 - So How Did I Get
Infected Anyway?
http://www.getsafeonline.org/
https://www.mysecurecyberspace.com/
http://www.getnetwise.org/
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://www.claymania.com/safe-hex.html
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://msmvps.com/blogs/harrywaldron/archive/2006/02/05/82584.aspx - MVP
Harry Waldron - The Family PC - How to stay safe on the Internet
http://www.spywarewarrior.com/rogue_anti-spyware.htm - Eric Howes on
Rogue Antispyware Programs


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Shenan Stanley]

goodknees wrote:
> My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> all viruses? Also, why doesn't a full scan with the Norton take
> care of the virus?

You think that Norton Internet 2007 is a perfect product and that things
have stopped evolving and changing since it was created so it will remain
perfect until the end of time?

Evolving technology... it evolves. The bad guys find new ways to get around
the good guys efforts. An ongoing cycle - seemingly never ending - exists.
Do not expect any one product to ever do it all, protect from all, etc. And
don't limit that advice to just computers.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

 

[PA Bear]

As if!

goodknees wrote:
> My Norton Internet 2007 did not stop a virus. Shouldn't it stop all
> viruses? Also, why doesn't a full scan with the Norton take care of the
> virus?

 

[Anteaus]

No, but it might stop your computer!

There are better products around, some even free.

 

[goodknees]

Why doesn't a full scan with the Norton take care of the virus?

"Shenan Stanley" wrote:

> goodknees wrote:
> > My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> > all viruses? Also, why doesn't a full scan with the Norton take
> > care of the virus?
>
> You think that Norton Internet 2007 is a perfect product and that things
> have stopped evolving and changing since it was created so it will remain
> perfect until the end of time?
>
> Evolving technology... it evolves. The bad guys find new ways to get around
> the good guys efforts. An ongoing cycle - seemingly never ending - exists.
> Do not expect any one product to ever do it all, protect from all, etc. And
> don't limit that advice to just computers.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 

[goodknees]

Norton might stop my computer? Can you expand on that?
What products are better?
Why didn't scanning my computer with Norton get rid of the virus?
Thanks for your help.

"Anteaus" wrote:

> No, but it might stop your computer!
>
> There are better products around, some even free.
>
>

 

[goodknees]

Please expand on your response. I don't see its connection to my two
questions:

1. Shouldn't it stop all viruses?
2. Why doesn't a full scan with the Norton take care of the virus?

Thanks for the help.


"PA Bear" wrote:

> As if!
>
> goodknees wrote:
> > My Norton Internet 2007 did not stop a virus. Shouldn't it stop all
> > viruses? Also, why doesn't a full scan with the Norton take care of the
> > virus?
>

 

[PA Bear]

A1. If all is well, NAV's AutoProtect will stop all viruses /in its
database/. This database does not necessarily include all known viruses,
and most Home/Small Office versions of NAV will neither detect nor stop most
hijackware and Trojanware.

A2. What virus?

Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx

Learn how to protect your PC by taking three simple steps
http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
--
~PA Bear

goodknees wrote:
> Please expand on your response. I don't see its connection to my two
> questions:
>
> 1. Shouldn't it stop all viruses?
> 2. Why doesn't a full scan with the Norton take care of the virus?
>
> Thanks for the help.
>
> "PA Bear" wrote:

>> As if!
>>
>> goodknees wrote:
>>> My Norton Internet 2007 did not stop a virus. Shouldn't it stop all
>>> viruses? Also, why doesn't a full scan with the Norton take care of the
>>> virus?

 

[Malke]

goodknees wrote:
> Please expand on your response. I don't see its connection to my two
> questions:
>
> 1. Shouldn't it stop all viruses?
> 2. Why doesn't a full scan with the Norton take care of the virus?

1. No, it can't. See previous answers as to why not.

2. There is no way to answer your question because you still didn't tell
us the name of the virus/malware or give any details about your
computer, your operating system, how you scanned, etc.

3. - Unasked for answer - Norton Antivirus is not particularly
recommended, although there is no way of knowing if *any* antivirus
would have caught your virus/malware. See #2 above. Recommended
antivirus programs are NOD32, Kaspersky, or Avast if you want a free one.

4. - Unasked for answer - Once again, if you seriously want to
understand How These Things Work please go to at least some of the sites
I gave you. Here they are again for your convenience:

http://www.wilderssecurity.com/showthread.php?t=27971 - So How Did I Get
Infected Anyway?
http://www.getsafeonline.org/
https://www.mysecurecyberspace.com/
http://www.getnetwise.org/
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://www.claymania.com/safe-hex.html
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://msmvps.com/blogs/harrywaldron/archive/2006/02/05/82584.aspx - MVP
Harry Waldron - The Family PC - How to stay safe on the Internet
http://www.spywarewarrior.com/rogue_anti-spyware.htm - Eric Howes on
Rogue Antispyware Programs


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Shenan Stanley]

goodknees wrote:
> My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> all viruses? Also, why doesn't a full scan with the Norton take
> care of the virus?

Shenan Stanley wrote:
> You think that Norton Internet 2007 is a perfect product and that
> things have stopped evolving and changing since it was created so
> it will remain perfect until the end of time?
>
> Evolving technology... it evolves. The bad guys find new ways to
> get around the good guys efforts. An ongoing cycle - seemingly
> never ending - exists. Do not expect any one product to ever do it
> all, protect from all, etc. And don't limit that advice to just
> computers.

goodknees wrote:
> Why doesn't a full scan with the Norton take care of the virus?

Because - like you - It doesn't understand.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

 

[goodknees]

I get it now...I'm a User, Loser.

"Shenan Stanley" wrote:

> goodknees wrote:
> > My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> > all viruses? Also, why doesn't a full scan with the Norton take
> > care of the virus?
>
> Shenan Stanley wrote:
> > You think that Norton Internet 2007 is a perfect product and that
> > things have stopped evolving and changing since it was created so
> > it will remain perfect until the end of time?
> >
> > Evolving technology... it evolves. The bad guys find new ways to
> > get around the good guys efforts. An ongoing cycle - seemingly
> > never ending - exists. Do not expect any one product to ever do it
> > all, protect from all, etc. And don't limit that advice to just
> > computers.
>
> goodknees wrote:
> > Why doesn't a full scan with the Norton take care of the virus?
>
> Because - like you - It doesn't understand.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 

[goodknees]

Your response and responses from others have humbled me. It's difficult for
me to not try to understand your world as a User since so much seems to
revolve around computers and internet. I'm humbled. I can't afford the cost
timewise and moneywise, especially timewise. Your #4 suggestion says I did
not try your suggestions or read your suggestions I did. I didn't
understand a lot of it and the steps in the solutions differed frequently
from what I encountered going through the process. I know what I need to do
is take my computer into a shop and understand as well and better than you so
I keep out of trouble, but it's impractical timewise. So, bottom-line, you
and others have been very helpful because I know more (still dangerous) and,
most importantly, I'll keep off most of the streets and difintely not open
any attachments from anyone, especially from family.

"Malke" wrote:

> goodknees wrote:
> > Please expand on your response. I don't see its connection to my two
> > questions:
> >
> > 1. Shouldn't it stop all viruses?
> > 2. Why doesn't a full scan with the Norton take care of the virus?
>
> 1. No, it can't. See previous answers as to why not.
>
> 2. There is no way to answer your question because you still didn't tell
> us the name of the virus/malware or give any details about your
> computer, your operating system, how you scanned, etc.
>
> 3. - Unasked for answer - Norton Antivirus is not particularly
> recommended, although there is no way of knowing if *any* antivirus
> would have caught your virus/malware. See #2 above. Recommended
> antivirus programs are NOD32, Kaspersky, or Avast if you want a free one.
>
> 4. - Unasked for answer - Once again, if you seriously want to
> understand How These Things Work please go to at least some of the sites
> I gave you. Here they are again for your convenience:
>
> http://www.wilderssecurity.com/showthread.php?t=27971 - So How Did I Get
> Infected Anyway?
> http://www.getsafeonline.org/
> https://www.mysecurecyberspace.com/
> http://www.getnetwise.org/
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
> http://www.claymania.com/safe-hex.html
> http://www.aumha.org/a/parasite.htm - The Parasite Fight
> http://msmvps.com/blogs/harrywaldron/archive/2006/02/05/82584.aspx - MVP
> Harry Waldron - The Family PC - How to stay safe on the Internet
> http://www.spywarewarrior.com/rogue_anti-spyware.htm - Eric Howes on
> Rogue Antispyware Programs
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 

[goodknees]

I don't know enough to say what virus. I figured Norton sorted out what
virus or whatever and would keep me running. Thanks for the help. It has
been helpful. Take care.

"PA Bear" wrote:

> A1. If all is well, NAV's AutoProtect will stop all viruses /in its
> database/. This database does not necessarily include all known viruses,
> and most Home/Small Office versions of NAV will neither detect nor stop most
> hijackware and Trojanware.
>
> A2. What virus?
>
> Protect Your PC!
> http://www.microsoft.com/athome/security/computer/default.mspx
>
> Learn how to protect your PC by taking three simple steps
> http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
> --
> ~PA Bear
>
> goodknees wrote:
> > Please expand on your response. I don't see its connection to my two
> > questions:
> >
> > 1. Shouldn't it stop all viruses?
> > 2. Why doesn't a full scan with the Norton take care of the virus?
> >
> > Thanks for the help.
> >
> > "PA Bear" wrote:
>
> >> As if!
> >>
> >> goodknees wrote:
> >>> My Norton Internet 2007 did not stop a virus. Shouldn't it stop all
> >>> viruses? Also, why doesn't a full scan with the Norton take care of the
> >>> virus?
>
>

 

[Shenan Stanley]

Shenan Stanley wrote:
goodknees wrote:
> My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> all viruses? Also, why doesn't a full scan with the Norton take
> care of the virus?

Shenan Stanley wrote:
> You think that Norton Internet 2007 is a perfect product and that
> things have stopped evolving and changing since it was created so
> it will remain perfect until the end of time?
>
> Evolving technology... it evolves. The bad guys find new ways to
> get around the good guys efforts. An ongoing cycle - seemingly
> never ending - exists. Do not expect any one product to ever do it
> all, protect from all, etc. And don't limit that advice to just
> computers.

goodknees wrote:
> Why doesn't a full scan with the Norton take care of the virus?

> Because - like you - It doesn't understand.

goodknees wrote:
> I get it now...I'm a User, Loser.

No. You don't get it even though it was explained to you throughout this
thread.

The product never boasted that it would protect you from every virus
forever. Your question was "Shouldn't it stop all viruses?" where it was
Norton. The answer is "No. Nothing stops all viruses. Just like real
life - you cannot eat an apple a day and actually keep the doctor away."
Get it? There is no "cure-all" no "one size fits all" no "perfection". If
it can be done, it can be undone. The product is ALWAYS flawed - no matter
the product.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

 

[Shenan Stanley]

goodknees wrote:
> My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> all viruses? Also, why doesn't a full scan with the Norton take
> care of the virus?

As your question should have been answered many times over (NO PRODUCT IS
PERFECT) then I suggest if you want to learn more about your computer and
the care/maintenance you should perform to make sure it stays 'your
computer' and as fast and healthy as possible... you go through this list
carefully. Print it, follow it through - take as much time as you need and
come back and ask all the questions you want. You'll never learn any
younger than you are now.

Microsoft has these suggestions for Protecting your computer from the
various things that could happen to you/it:

Protect your PC
http://www.microsoft.com/athome/security/

Outfitting a new computer for the Net
http://www.microsoft.com/athome/security/update/newcomputer.mspx

Getting started with a new PC
http://www.microsoft.com/athome/moredone/yournewpc.mspx

Although those tips are fantastic, there are many things you should
know above and beyond that. Below I have detailed out many tips
that can not only help you clean-up a problem PC but keep it clean,
secure and running at its best.

I know this text can seem intimidating - it is quite long and a lot
to take in for a novice - however I can assure you that one trip
through this list and you will understand your computer and the
options available to you for protecting your data much better -
and that the next time you go through these steps, the time it
takes will be greatly reduced.

Let's take the cleanup of your computer step-by-step.
Yes, it will take up some of your time - but consider what you use
your computer for and how much you would dislike it if all of your
stuff on your computer went away because you did not "feel like"
performing some simple maintenance tasks - think of it like taking
out your garbage, collecting and sorting your postal mail, paying
your bills on time, etc.

I'll mainly work around Windows XP, as that is what the bulk of this
document is about however, here is some places for you poor souls
still stuck in Windows 98/ME where you can get information on
maintaining your system:

Windows 98 and 'Maintaining Your Computer':
http://www.microsoft.com/windows98/usingwindows/maintaining/

Windows ME Computer Health:
http://www.microsoft.com/windowsME/using/computerhealth/articles/

Pay close attention to the sections:
(in order)
- Clean up your hard disk
- Check for errors by running ScanDisk
- Defragment your hard disk
- Roll back the clock with System Restore


Also - now is a good time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )


Now, let's go through some maintenance first that should only have to be
done once (mostly):

Tip (1):
Locate all of the software you have installed on your computer.
(the installation media - CDs, downloaded files, etc)
Collect these CDs and files together in a central and safe
place along with their CD keys and such. Make backups of these
installation media sets using your favorite copying method (CD/DVD Burner
and application, Disk copier, etc.) You'll be glad to know that if you
have a CD/DVD burner, you may be able to use a free application to make a
duplicate copy of your CDs. One such application is ISORecorder:

ISORecorder page (with general instructions on use):
http://isorecorder.alexfeinman.com/isorecorder.htm

More full function applications (free) for CD/DVD burning would be:

CDBurnerXP Pro
http://www.cdburnerxp.se/

DeepBurner Free
http://www.deepburner.com/

ImgBurn (burn ISO images)
http://www.imgburn.com/

Final Burner
http://www.protectedsoft.com/products.php

Another Option would be to search the web with Pricewatch.com or
Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.

Ahead Nero
http://www.nero.com/

Roxio Easy Media Creator
http://www.roxio.com/

Tip (2):
Empty your Temporary Internet Files and shrink the size it stores to a
size between 128MB and 512MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 128MB and 512MB. (Betting it is MUCH larger right
now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.

Tip (3):
If things are running a bit sluggish and/or you have an older system
(1.5GHz or less and 256MB RAM or less) then you may want to look into
tweaking the performance by turning off some of the 'resource hogging'
Windows XP "prettifications". The fastest method is:

Control Panel --> System --> Advanced tab --> Performance section,
Settings button. Then choose "adjust for best performance" and you
now have a Windows 2000/98 look which turned off most of the annoying
"prettifications" in one swift action. You can play with the last
three checkboxes to get more of an XP look without many of the
other annoyances. You could also grab and install/use one
(or more) of the Microsoft Powertoys - TweakUI in particular:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Another viable (decently inexpensive) option is to increase the amount
of memory (RAM) your computer has. You can get an idea of what you
need by visiting:

Crucial Memory AdvisorT Tool
http://www.crucial.com/

Then either buy direct from there or write down the specs you get and
visit: http://www.pricewatch.com/ and locate the best price on what you
need. 512MB up to 1GB total memory should be more than enough for
the normal home user.

Tip (4):
Understanding what a good password might be is vital to your
personal and system security. You may think you do not need to password
your home computer, as you may have it in a locked area (your home) where
no one else has access to it. Remember, however, you aren't always
"in that locked area" when using your computer online - meaning you likely
have usernames and passwords associated with web sites and the likes that
you would prefer other people do not discover/use. This is why you should
understand and utilize good passwords.

Good passwords are those that meet these general rules
(mileage may vary):

Passwords should contain at least six characters, and the character
string should contain at least three of these four character types:
- uppercase letters
- lowercase letters
- numerals
- nonalphanumeric characters (e.g., *, %, &, !,

Passwords should not contain your name/username.
Passwords should be unique to you and easy to remember.

One method many people are using today is to make up a phrase that
describes a point in their life and then turning that phrase into their
password by using only certain letters out of each word in that phrase.
It's much better than using your birthday month/year or your anniversary
in a pure sense. For example, let's say my phrase is:
'Great new job in November 2006'
I could come up with this password from that:
'Gr8n3wj0bNOV2006'

The password tip is in the one time section, but I highly
recommend you periodically change your passwords. The suggested time
varies, but I will throw out a 'once in every 3 to 6 months for
every account you have.'

Also - many people complain that they just cannot remember the passwords
for all the sites they have - so they choose one password and use it for
everything. Not a good idea. A much better method would be to use a
Password Management tool - so you only have to remember one password,
but it opens an application that stores your username/passwords for
everything else - plus other valuable information. One that I can
recommend:

KeePass Password Safe
http://keepass.sourceforge.net/

It can even generate passwords for you.


Tip (5):
This tip is also 'questionable' in the one time section however -
if properly setup - this one can be pretty well ignored for most people
after the initial 'fiddle-with' time.

Why you should use a computer firewall..
http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx

You should, in some way, use a firewall. Hardware (like a nice
Cable Modem/DSL router) or software is up to you. Many use both of
these. The simplest one to use is the hardware one, as most people
don't do anything that they will need to configure their NAT device
for and those who do certainly will not mind fiddling with the equipment
to make things work for them. Next in the line of simplicity would
have to be the built-in Windows Firewall of Windows XP. In SP2 it
is turned on by default. It is not difficult to turn on in any
case, however:

More information on the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/320855

Post-SP2 Windows Firewall Information/guidance:
http://snipurl.com/atal

The trouble with the Windows Firewall is that it only keeps things
out. For most people who maintain their system in other ways, this is
MORE than sufficient. You may feel otherwise. If you want to
know when one of your applications is trying to obtain access to the
outside world so you can stop it, then you will have to install a
third-party application and configure/maintain it. I have compiled a
list with links of some of the better known/free firewalls you can choose
from:

BlackICE PC Protection (~$39.95 and up)
http://blackice.iss.net/

Comodo Free Fireall (Free)
http://www.personalfirewall.comodo.com/

Jetico Personal Firewall (Free)
http://www.jetico.com/index.htm#/jpfirewall.htm

Outpost Firewall from Agnitum (Free and up)
http://www.agnitum.com/products/outpostfree/

Sunbelt Kerio Personal Firewall (KPF) (Free and up)
http://www.kerio.com/kpf_download.html

Symantec's Norton Personal Firewall (~$49.95 and up)
http://www.symantec.com/sabu/nis/npf/

ZoneAlarm (Free and up)
http://www.zonelabs.com/

You should find the right firewall for your situation in that
list and set it up if you feel the Windows XP firewall is
insufficient.

Every firewall WILL require some maintenance. Essentially checking for
patches or upgrades (this goes for hardware and software solutions) is
the extent of this maintenance - you may also have to configure your
firewall to allow some traffic depending on your needs.

** Don't stack the software firewalls! Running more than one software
firewall will not make you safer - it would possibly negate some
protection you gleamed from one or the other firewall you run. It is
fine (and in many ways better) to have the software firewall as well
as a NAT router.


Now that you have some of the more basic things down..
Let's go through some of the steps you should take periodically to
maintain a healthy and stable windows computer. If you have not
done some of these things in the past, they may seem tedious - however,
they will become routine and some can even be scheduled.


Tip (6):
The system restore feature is only a useful feature if you keep it
maintained and use it to your advantage. Remember that the system
restore pretty much tells you in the name what it protects which is
'system' files. Your documents, your pictures, your stuff is NOT
system files - so you should also look into some backup solution.

Whenever you think about it (after doing a once-over on your machine
once a month or so would be optimal) - clear out your System Restore
and create a manual restoration point.

'Why?'

Too many times have I seen the system restore files go corrupt or get
a virus in them, meaning you could not or did not want to restore from
them. By clearing it out periodically you help prevent any corruption
from happening and you make sure you have at least one good "snapshot".
(*This, of course, will erase any previous restore point you have.*)

- Turn off System Restore.
http://support.microsoft.com/kb/310405
- Reboot the Computer.
- Review the first bullet to turn on System Restore
- Make a Manual Restoration Point.
http://snipurl.com/68nx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DVD - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)

Another option that seems to still be going strong:

Cobian Backup
http://www.educ.umu.se/~cobian/cobianbackup.htm

A lot of people have wondered about how to completely backup their system
so that they would not have to go through the trouble of a reinstall..
I'm going to voice my opinion here and say that it would be worthless to
do for MOST people. Unless you plan on periodically updating the image
backup of your system (remaking it) - then by the time you use it
(something goes wrong) - it will be so outdated as to be more trouble than
performing a full install of the operating system and all applications.

Having said my part against it, you can clone/backup your hard drive
completely using many methods - by far the simplest are using disk cloning
applications:

Symantec/Norton Ghost
http://snipurl.com/13e00

Acronis True Image
http://www.acronis.com/homecomputing/products/trueimage/

BootItT NG
http://terabyteunlimited.com/bootitng.html

Tip (7):
You should sometimes look through the list of applications that are
installed on your computer. The list may surprise you. There are more
than likely things in there you know you never use - so why have them
there? There may even be things you know you did *not* install and
certainly do not use (maybe don't WANT to use.)

This web site should help you get started at looking through this list:

How to Uninstall Programs
http://snipurl.com/8v6b

How to change or remove a program in Windows XP
http://support.microsoft.com/kb/307895

A word of warning - Do NOT uninstall anything you think you MIGHT need
in the future unless you have completed Tip (1) and have the installation
media and proper keys for use backed up somewhere safe!

Tip (8):
Patches and Updates!

This one cannot be stressed enough. It is SO simple, yet so neglected
by many people. It is really simple for the critical Microsoft patches!
Microsoft put in an AUTOMATED feature for you to utilize so that you do
NOT have to worry yourself about the patching of the Operating System:

How to configure and use Automatic Updates in Windows XP
http://support.microsoft.com/kb/306525

However, not everyone wants to be a slave to automation, and that is
fine. Admittedly, I prefer this method on some of my more critical
systems.

Windows Update
http://windowsupdate.microsoft.com/

Go there and scan your machine for updates. Always get the critical ones
as you see them. Write down the KB###### or Q###### you see when
selecting the updates and if you have trouble over the next few days,
go into your control panel (Add/Remove Programs), insure that the
'Show Updates' checkbox is checked and match up the latest numbers you
downloaded recently (since you started noticing an issue) and uninstall
them. If there was more than one (usually is), uninstall them one by one
with a few hours of use in between, to see if the problem returns.
Yes - the process is not perfect (updating) and can cause trouble like I
mentioned - but as you can see, the solution isn't that bad - and is
MUCH better than the alternatives.

Windows is not the only product you likely have on your PC. The
manufacturers of the other products usually have updates. New versions
of almost everything come out all the time - some are free, some are pay
and some you can only download if you are registered - but it is best
to check. Just go to their web pages and look under their support and
download sections. For example, for Microsoft Office you should visit:

Microsoft Office Updates
http://office.microsoft.com/
(and select 'Check for Updates' and/or 'Downloads' for more)

You also have hardware on your machine that requires drivers to interface
with the operating system. You have a video card that allows you to see on
your screen, a sound card that allows you to hear your PCs sound output and
so on. Visit those manufacturer web sites for the latest downloadable
drivers for your hardware/operating system. Always get the manufacturers'
hardware driver over any Microsoft offers. On the Windows Update site I
mentioned earlier, I suggest NOT getting their hardware drivers - no matter
how tempting.

How do you know what hardware you have in your computer? Break out the
invoice or if it is up and working now - take inventory:

Belarc Advisor
http://belarc.com/free_download.html

Once you know what you have, what next? Go get the latest driver for your
hardware/OS from the manufacturer's web page. For example, let's say you
have an NVidia chipset video card or ATI video card, perhaps a Creative
Labs sound card or C-Media chipset sound card...

NVidia Video Card Drivers
http://www.nvidia.com/content/drivers/drivers.asp

ATI Video Card Drivers
http://ati.amd.com/support/driver.html

Creative Labs Sound Device
http://us.creative.com/support/downloads/

C-Media Sound Device
http://www.cmedia.com.tw/?q=en/driver

Then install these drivers. Updated drivers are usually more stable and
may provide extra benefits/features that you really wished you had before.

As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
particular patch available in a number of ways. First, there is the
Windows Update web page above. Then there is a direct download site.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

Order Windows XP Service Pack 2 on CD
http://snipurl.com/d41v

If all else fails - grab the full download above and try to use that.
In this case - consider yourself a 'IT professional or developer'.

Tip (9):
What about the dreaded word in the computer world, VIRUS?

Well, there are many products to choose from that will help you prevent
infections from these horrid little applications. Many are FREE to the
home user and which you choose is a matter of taste, really. Many people
have emotional attachments or performance issues with one or another
AntiVirus software. Try some out, read reviews and decide for yourself
which you like more:

( Good Comparison Page for AV software: http://www.av-comparatives.org/ )

AntiVir (Free and up)
http://www.free-av.com/

avast! (Free and up)
http://www.avast.com/

AVG Anti-Virus System (Free and up)
http://free.grisoft.com/

ca Anti-Virus (~$49.99 and up)
http://snipurl.com/13e0u

eset NOD32 (~$39.00 and up)
http://www.eset.com/products/

Kaspersky Anti-Virus (~$39.95 and up)
http://www.kaspersky.com/kav6

McAfee VirusScan (~$39.99 and up)
http://www.mcafee.com/

Panda Antivirus Titanium (~$39.95 and up)
http://www.pandasoftware.com/products/antivirus2007.htm
(Free Online Scanner: http://www.pandasoftware.com/activescan/)

Symantec (Norton) AntiVirus (~$39.99 and up)
http://snipurl.com/13e12

Trend Micro (~$44.95 and up)
http://www.trendmicro.com/en/products/desktop/tav/
(Free Online Scanner:
http://housecall.trendmicro.com/housecall/start_corp.asp)

Most of them have automatic update capabilities. You will have to
look into the features of the one you choose. Whatever one you finally
settle with - be SURE to keep it updated (I recommend at least daily) and
perform a full scan periodically (yes, most protect you actively, but a
full scan once a month at 4AM probably won't bother you.)

Tip (10):
The most rampant infestation at the current time concerns SPYWARE/ADWARE.
You need to eliminate it from your machine.

There is no one software that cleans and immunizes you against
everything. Antivirus software - you only needed one. Firewall, you
only needed one. AntiSpyware - you will need several. I have a list and
I recommend you use at least the first five.

First - make sure you have NOT installed "Rogue AntiSpyware". There are
people out there who created AntiSpyware products that actually install
spyware of their own! You need to avoid these:

Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Also, you can always visit this site..
http://mvps.org/winhelp2002/unwanted.htm
For more updated information.

Install the first five of these: (Install, Run, Update, Scan with..)
(If you already have one or more - uninstall them and download the
LATEST version from the page given!)

Lavasoft AdAware (Free and up)
http://www.lavasoft.de/products/ad-aware_se_personal.php
(How-to: http://snipurl.com/atdn )

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/
(How-to: http://snipurl.com/atdk )

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
(How-to: http://snipurl.com/ate6 )

IE-SPYAD2 (Free!)
http://www.spywarewarrior.com/uiuc/resource.htm#IESPYAD
(How-to: http://snipurl.com/ate7 )

SuperAntiSpyware (Free and up)
http://www.superantispyware.com/

CWShredder Stand-Alone (Free!)
http://www.trendmicro.com/cwshredder/

Hijack This! (Free!)
http://www.spywareinfo.com/~merijn/downloads.html
(Log Analyzer: http://hjt.networktechs.com/ )

Bazooka Adware and Spyware Scanner (Free!)
http://www.kephyr.com/spywarescanner/
(How-to: http://snipurl.com/ate3 )

ToolbarCop (Free!)
http://windowsxp.mvps.org/toolbarcop.htm

Ccleaner (Free!)
http://www.ccleaner.com/

Browser Security Tests (Free Tester)
http://www.jasons-toolbox.com/BrowserSecurity/

Popup Tester (Free Tester)
http://www.popuptest.com/

The Cleaner (~$49.95 and up)
http://www.moosoft.com/

Sometimes you need to install the application and reboot into SAFE MODE in
order to thoroughly clean your computer. Many applications also have
(or are) immunization applications. Spybot Search and Destroy and
SpywareBlaster are two that currently do the best job at passively
protecting your system from malware. None of these programs (in these
editions) run in the background unless you TELL them to. The space they
take up and how easy they are to use greatly makes up for any inconvenience
you may be feeling.

Please notice that Windows XP SP2 does help stop popups as well.

Another option is to use an alternative Web browser. I suggest
'Mozilla Firefox', as it has some great features and is very easy to use:

Mozilla Firefox
http://www.mozilla.com/firefox/


So your machine is pretty clean and up to date now. If you use the sections
above as a guide, it should stay that way as well! There are still a few
more things you can do to keep your machine running in top shape.

Tip (11):
You should periodically check your hard drive(s) for errors and defragment
them. Only defragment after you have cleaned up your machine of
outside parasites and never defragment as a solution to a quirkiness in
your system. It may help speed up your system, but it should be clean
before you do this. Do these things IN ORDER...

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

How to scan your disks for errors
http://support.microsoft.com/kb/315265

How to Defragment your hard drives
http://support.microsoft.com/kb/314848

I would personally perform the above steps at least once every three months.
For most people this should be sufficient, but if the difference you notice
afterwards is greater than you think it should be, lessen the time in
between its schedule.. If the difference you notice is negligible, you can
increase the time.

Tip (12):
SPAM! JUNK MAIL!
This one can get annoying, just like the rest. You get 50 emails in one
sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
although there are services out there to help you, some email
servers/services that actually do lower your spam with features built into
their servers - I still like the methods that let you be the end-decision
maker on what is spam and what is not. I have a few products to suggest
to you, look at them and see if any of them suite your needs. Again, if
they don't, Google is free and available for your perusal.

SpamBayes (Free!)
http://spambayes.sourceforge.net/

Spamihilator (Free!)
http://www.spamihilator.com/

MailWasher
http://www.mailwasher.net/

As I said, those are not your only options, but are reliable ones I have
seen function for hundreds+ people.

Tip (13):
ADVANCED TIP! Only do this once you are comfortable under the hood of your
computer!

There are lots of services on your PC that are probably turned on by default
you don't use. Why have them on? Check out these web pages to see what all
of the services you might find on your computer are and set them according
to your personal needs. Be CAREFUL what you set to manual, and take heed
and write down as you change things! Also, don't expect a large performance
increase or anything - especially on today's 2+ GHz machines, however - I
look at each service you set to manual as one less service you have to worry
about someone exploiting.

Service Configuration Tips
http://www.tweakhound.com/xp/xptweaks/supertweaks6.htm

Configuring Services
http://smallvoid.com/tweak/winnt/services.html

Task List Programs
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

Processes in Windows NT/2000/XP
http://www.reger24.de/prozesse/

There are also applications that AREN'T services that startup when you start
up the computer/logon. One of the better description on how to handle these
I have found here:

Startups
http://www.pacs-portal.co.uk/startup_content.php


If you follow the advice laid out above (and do some of your own research as
well, so you understand what you are doing) - your computer will stay fairly
stable and secure and you will have a more trouble-free system.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

 

[goodknees]

You seem to be responding to my first question, not my follow-on question of
'Why doesn't a full scan with the Norton take care of the virus?' It seems
that the virus I have would be known by Norton by now and my Norton Updates
would be up to date enough (not forever, I know) to take care of the 'old'
virus.

One last thing, most users are like me when they buy that pretty yellow or
red antivirus box...they feel it's a perfect product that will stay perfect
with the update procedure, especially with browsers saying they don't detect
a virus and Microsoft's automatic Windows update service.

No need to respond I got your thread. And you probably have heard my
thread often. Hopefully others like me will read our threads and understand
and benefit from one of our threads. Thanks for your time.

"Shenan Stanley" wrote:

> Shenan Stanley wrote:
> goodknees wrote:
> > My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> > all viruses? Also, why doesn't a full scan with the Norton take
> > care of the virus?
>
> Shenan Stanley wrote:
> > You think that Norton Internet 2007 is a perfect product and that
> > things have stopped evolving and changing since it was created so
> > it will remain perfect until the end of time?
> >
> > Evolving technology... it evolves. The bad guys find new ways to
> > get around the good guys efforts. An ongoing cycle - seemingly
> > never ending - exists. Do not expect any one product to ever do it
> > all, protect from all, etc. And don't limit that advice to just
> > computers.
>
> goodknees wrote:
> > Why doesn't a full scan with the Norton take care of the virus?
>
> > Because - like you - It doesn't understand.
>
> goodknees wrote:
> > I get it now...I'm a User, Loser.
>
> No. You don't get it even though it was explained to you throughout this
> thread.
>
> The product never boasted that it would protect you from every virus
> forever. Your question was "Shouldn't it stop all viruses?" where it was
> Norton. The answer is "No. Nothing stops all viruses. Just like real
> life - you cannot eat an apple a day and actually keep the doctor away."
> Get it? There is no "cure-all" no "one size fits all" no "perfection". If
> it can be done, it can be undone. The product is ALWAYS flawed - no matter
> the product.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 

[goodknees]

Thanks for the input. Too much for me. I'm sure someone will use it. I'll
just cut back on the internet and not download any attachments. Thanks for
the help.

"Shenan Stanley" wrote:

> goodknees wrote:
> > My Norton Internet 2007 did not stop a virus. Shouldn't it stop
> > all viruses? Also, why doesn't a full scan with the Norton take
> > care of the virus?
>
> As your question should have been answered many times over (NO PRODUCT IS
> PERFECT) then I suggest if you want to learn more about your computer and
> the care/maintenance you should perform to make sure it stays 'your
> computer' and as fast and healthy as possible... you go through this list
> carefully. Print it, follow it through - take as much time as you need and
> come back and ask all the questions you want. You'll never learn any
> younger than you are now.
>
> Microsoft has these suggestions for Protecting your computer from the
> various things that could happen to you/it:
>
> Protect your PC
> http://www.microsoft.com/athome/security/
>
> Outfitting a new computer for the Net
> http://www.microsoft.com/athome/security/update/newcomputer.mspx
>
> Getting started with a new PC
> http://www.microsoft.com/athome/moredone/yournewpc.mspx
>
> Although those tips are fantastic, there are many things you should
> know above and beyond that. Below I have detailed out many tips
> that can not only help you clean-up a problem PC but keep it clean,
> secure and running at its best.
>
> I know this text can seem intimidating - it is quite long and a lot
> to take in for a novice - however I can assure you that one trip
> through this list and you will understand your computer and the
> options available to you for protecting your data much better -
> and that the next time you go through these steps, the time it
> takes will be greatly reduced.
>
> Let's take the cleanup of your computer step-by-step.
> Yes, it will take up some of your time - but consider what you use
> your computer for and how much you would dislike it if all of your
> stuff on your computer went away because you did not "feel like"
> performing some simple maintenance tasks - think of it like taking
> out your garbage, collecting and sorting your postal mail, paying
> your bills on time, etc.
>
> I'll mainly work around Windows XP, as that is what the bulk of this
> document is about however, here is some places for you poor souls
> still stuck in Windows 98/ME where you can get information on
> maintaining your system:
>
> Windows 98 and 'Maintaining Your Computer':
> http://www.microsoft.com/windows98/usingwindows/maintaining/
>
> Windows ME Computer Health:
> http://www.microsoft.com/windowsME/using/computerhealth/articles/
>
> Pay close attention to the sections:
> (in order)
> - Clean up your hard disk
> - Check for errors by running ScanDisk
> - Defragment your hard disk
> - Roll back the clock with System Restore
>
>
> Also - now is a good time to point you to one of the easiest ways to find
> information on problems you may be having and solutions others have found:
>
> Search using Google!
> http://www.google.com/
> (How-to: http://www.google.com/intl/en/help/basics.html )
>
>
> Now, let's go through some maintenance first that should only have to be
> done once (mostly):
>
> Tip (1):
> Locate all of the software you have installed on your computer.
> (the installation media - CDs, downloaded files, etc)
> Collect these CDs and files together in a central and safe
> place along with their CD keys and such. Make backups of these
> installation media sets using your favorite copying method (CD/DVD Burner
> and application, Disk copier, etc.) You'll be glad to know that if you
> have a CD/DVD burner, you may be able to use a free application to make a
> duplicate copy of your CDs. One such application is ISORecorder:
>
> ISORecorder page (with general instructions on use):
> http://isorecorder.alexfeinman.com/isorecorder.htm
>
> More full function applications (free) for CD/DVD burning would be:
>
> CDBurnerXP Pro
> http://www.cdburnerxp.se/
>
> DeepBurner Free
> http://www.deepburner.com/
>
> ImgBurn (burn ISO images)
> http://www.imgburn.com/
>
> Final Burner
> http://www.protectedsoft.com/products.php
>
> Another Option would be to search the web with Pricewatch.com or
> Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.
>
> Ahead Nero
> http://www.nero.com/
>
> Roxio Easy Media Creator
> http://www.roxio.com/
>
> Tip (2):
> Empty your Temporary Internet Files and shrink the size it stores to a
> size between 128MB and 512MB..
>
> - Open ONE copy of Internet Explorer.
> - Select TOOLS -> Internet Options.
> - Under the General tab in the "Temporary Internet Files" section, do the
> following:
> - Click on "Delete Cookies" (click OK)
> - Click on "Settings" and change the "Amount of disk space to use:" to
> something between 128MB and 512MB. (Betting it is MUCH larger right
> now.)
> - Click OK.
> - Click on "Delete Files" and select to "Delete all offline contents"
> (the checkbox) and click OK. (If you had a LOT, this could take 2-10
> minutes or more.)
> - Once it is done, click OK, close Internet Explorer, re-open Internet
> Explorer.
>
> Tip (3):
> If things are running a bit sluggish and/or you have an older system
> (1.5GHz or less and 256MB RAM or less) then you may want to look into
> tweaking the performance by turning off some of the 'resource hogging'
> Windows XP "prettifications". The fastest method is:
>
> Control Panel --> System --> Advanced tab --> Performance section,
> Settings button. Then choose "adjust for best performance" and you
> now have a Windows 2000/98 look which turned off most of the annoying
> "prettifications" in one swift action. You can play with the last
> three checkboxes to get more of an XP look without many of the
> other annoyances. You could also grab and install/use one
> (or more) of the Microsoft Powertoys - TweakUI in particular:
>
> http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
>
> Another viable (decently inexpensive) option is to increase the amount
> of memory (RAM) your computer has. You can get an idea of what you
> need by visiting:
>
> Crucial Memory AdvisorT Tool
> http://www.crucial.com/
>
> Then either buy direct from there or write down the specs you get and
> visit: http://www.pricewatch.com/ and locate the best price on what you
> need. 512MB up to 1GB total memory should be more than enough for
> the normal home user.
>
> Tip (4):
> Understanding what a good password might be is vital to your
> personal and system security. You may think you do not need to password
> your home computer, as you may have it in a locked area (your home) where
> no one else has access to it. Remember, however, you aren't always
> "in that locked area" when using your computer online - meaning you likely
> have usernames and passwords associated with web sites and the likes that
> you would prefer other people do not discover/use. This is why you should
> understand and utilize good passwords.
>
> Good passwords are those that meet these general rules
> (mileage may vary):
>
> Passwords should contain at least six characters, and the character
> string should contain at least three of these four character types:
> - uppercase letters
> - lowercase letters
> - numerals
> - nonalphanumeric characters (e.g., *, %, &, !,
>
> Passwords should not contain your name/username.
> Passwords should be unique to you and easy to remember.
>
> One method many people are using today is to make up a phrase that
> describes a point in their life and then turning that phrase into their
> password by using only certain letters out of each word in that phrase.
> It's much better than using your birthday month/year or your anniversary
> in a pure sense. For example, let's say my phrase is:
> 'Great new job in November 2006'
> I could come up with this password from that:
> 'Gr8n3wj0bNOV2006'
>
> The password tip is in the one time section, but I highly
> recommend you periodically change your passwords. The suggested time
> varies, but I will throw out a 'once in every 3 to 6 months for
> every account you have.'
>
> Also - many people complain that they just cannot remember the passwords
> for all the sites they have - so they choose one password and use it for
> everything. Not a good idea. A much better method would be to use a
> Password Management tool - so you only have to remember one password,
> but it opens an application that stores your username/passwords for
> everything else - plus other valuable information. One that I can
> recommend:
>
> KeePass Password Safe
> http://keepass.sourceforge.net/
>
> It can even generate passwords for you.
>
>
> Tip (5):
> This tip is also 'questionable' in the one time section however -
> if properly setup - this one can be pretty well ignored for most people
> after the initial 'fiddle-with' time.
>
> Why you should use a computer firewall..
> http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx
>
> You should, in some way, use a firewall. Hardware (like a nice
> Cable Modem/DSL router) or software is up to you. Many use both of
> these. The simplest one to use is the hardware one, as most people
> don't do anything that they will need to configure their NAT device
> for and those who do certainly will not mind fiddling with the equipment
> to make things work for them. Next in the line of simplicity would
> have to be the built-in Windows Firewall of Windows XP. In SP2 it
> is turned on by default. It is not difficult to turn on in any
> case, however:
>
> More information on the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/320855
>
> Post-SP2 Windows Firewall Information/guidance:
> http://snipurl.com/atal
>
> The trouble with the Windows Firewall is that it only keeps things
> out. For most people who maintain their system in other ways, this is
> MORE than sufficient. You may feel otherwise. If you want to
> know when one of your applications is trying to obtain access to the
> outside world so you can stop it, then you will have to install a
> third-party application and configure/maintain it. I have compiled a
> list with links of some of the better known/free firewalls you can choose
> from:
>
> BlackICE PC Protection (~$39.95 and up)
> http://blackice.iss.net/
>
> Comodo Free Fireall (Free)
> http://www.personalfirewall.comodo.com/
>
> Jetico Personal Firewall (Free)
> http://www.jetico.com/index.htm#/jpfirewall.htm
>
> Outpost Firewall from Agnitum (Free and up)
> http://www.agnitum.com/products/outpostfree/
>
> Sunbelt Kerio Personal Firewall (KPF) (Free and up)
> http://www.kerio.com/kpf_download.html
>
> Symantec's Norton Personal Firewall (~$49.95 and up)
> http://www.symantec.com/sabu/nis/npf/
>
> ZoneAlarm (Free and up)
> http://www.zonelabs.com/
>
> You should find the right firewall for your situation in that
> list and set it up if you feel the Windows XP firewall is
> insufficient.
>
> Every firewall WILL require some maintenance. Essentially checking for
> patches or upgrades (this goes for hardware and software solutions) is
> the extent of this maintenance - you may also have to configure your
> firewall to allow some traffic depending on your needs.
>
> ** Don't stack the software firewalls! Running more than one software
> firewall will not make you safer - it would possibly negate some
> protection you gleamed from one or the other firewall you run. It is
> fine (and in many ways better) to have the software firewall as well
> as a NAT router.
>
>
> Now that you have some of the more basic things down..
> Let's go through some of the steps you should take periodically to
> maintain a healthy and stable windows computer. If you have not
> done some of these things in the past, they may seem tedious - however,
> they will become routine and some can even be scheduled.
>
>
> Tip (6):
> The system restore feature is only a useful feature if you keep it
> maintained and use it to your advantage. Remember that the system
> restore pretty much tells you in the name what it protects which is
> 'system' files. Your documents, your pictures, your stuff is NOT
> system files - so you should also look into some backup solution.
>
> Whenever you think about it (after doing a once-over on your machine
> once a month or so would be optimal) - clear out your System Restore
> and create a manual restoration point.
>
> 'Why?'
>
> Too many times have I seen the system restore files go corrupt or get

 

[Ian]

Norton does not score as high as others on detection and removal test from
independatnt testing labs, try a better security suite, Zone Labs, or
Kaspersky Labs.
nothing is perfect but some ARE better than others.

"goodknees" wrote:

> My Norton Internet 2007 did not stop a virus. Shouldn't it stop all viruses?
> Also, why doesn't a full scan with the Norton take care of the virus?

 

[Shenan Stanley]

goodknees wrote:
> Thanks for the input. Too much for me. I'm sure someone will use
> it. I'll just cut back on the internet and not download any
> attachments. Thanks for the help.
<snipped>

To each their own...

As I said - you'll never learn any younger than you are right now. MANY
people have used that list and in the few hours it takes to actually run
through - improved their computers performance, security and their own
knowledge on the subjects of computers, Internet Security and even saved
money doing it in the long run... Likely lots of money.

All one can do is lead you to the knowledge - whether or not you accept
it/decide to incorporate it into your own experience pool is up to you.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html