right click not working on certain files

[Shashwatpanda1]

when I enter a folder in which some files are there, if file formats like jpg, pdf etc are there and if I want to right click on them for copy, delete, rename etc then the right click menu never pops up, instead the every open folder gets shut and I get back to the desktop. This doesn't happen when the file is video file or file format like mp4 or mkv. This started after my system crashed and I gave my laptop for windows reinstallation.

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