Server 2016 Settings/Windows Update Crashes Explorer

  • Thread starter David Johnson, CD, MVP
  • Start date
D

David Johnson, CD, MVP

Whenever I go to windows update

Settings/Windows Update

Windows Explorer crashes until I bring up task manager and close settings

Faulting application name: explorer.exe, version: 10.0.14393.1532, time stamp: 0x5965adb0
Faulting module name: KERNELBASE.dll, version: 10.0.14393.1770, time stamp: 0x59bf2ba6
Exception code: 0xc0000002
Fault offset: 0x0000000000033c58
Faulting process id: 0x42f0
Faulting application start time: 0x01d361420aed02e8
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 26095b25-77e1-4822-a58e-64206bb478c5
Faulting package full name:
Faulting package-relative application ID:


XML

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-11-19T14:24:03.251824600Z" />
<EventRecordID>432547</EventRecordID>
<Channel>Application</Channel>
<Computer>BRAVO.techsupport4me.ca</Computer>
<Security />
</System>
- <EventData>
<Data>explorer.exe</Data>
<Data>10.0.14393.1532</Data>
<Data>5965adb0</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.14393.1770</Data>
<Data>59bf2ba6</Data>
<Data>c0000002</Data>
<Data>0000000000033c58</Data>
<Data>42f0</Data>
<Data>01d361420aed02e8</Data>
<Data>C:\WINDOWS\explorer.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>26095b25-77e1-4822-a58e-64206bb478c5</Data>
<Data />
<Data />
</EventData>
</Event>

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