Unable to install updates on windows server 2012 R2

V

Vento72

Hi,

We are running a windows Server Standard 2012 R2, Xeon I3, 16GB Ram. Raid 10, Antivirus GDATA Business, since we could not install windows update KB3000850 we are having trouble with windows update. Updates are found but after reboot we are getting the message that the updates couldn’t be installed, changes are being undone, all updates are failing to install.

What we did until this point:

- Run the windows tool to reset updates – no result

- Dism /Online /Cleanup-Image /ScanHealth does not find any problems

DISM.exe /Online /Cleanup-image /Restorehealth : still unable to install updates

C:\Windows\system32>sfc /scannow: Windows Resource Protection did not find any integrity violations.



Reset the Windows Update components:

C:\Users\Administrator.PRAXIS>Net stop wuauserv

C:\Users\Administrator.PRAXIS>rd /s %windir%\softwaredistribution\

C:\Users\Administrator.PRAXIS>Net start wuauserv




Now I’m able to see the status showing "successfully installed" on update history. But the same updates are still showing up under pending updates when I search for new ones after reboot.

What is the next procedure I could try? Will ty to install updates one by one afterwards if this does not work perhaps another reset like Windows Update - Additional resources

The server is running stable in all other functions the only thing not working is that we can’t install updates. Will try to attach windows update logs and cbs.log

Any help would be appreciated

Kindly

Vento

PS How can i attach the logs windowsupdate.log and cbs.log in the forum?

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