Windows 10 daily freezes due to WIN8_DRIVER_FAULT

G

gregsan

Hi,


I'm having a serious issue with my Windows 10 that daily freezes. Event Log shows errors like this:


The computer has rebooted from a bugcheck. The bugcheck was: 0x00000101 (0x000000000000000a, 0x0000000000000000, 0xffff9a007931d180, 0x000000000000000c). A dump was saved in: C:\Windows\Minidump\071319-24796-01.dmp. Report Id: 8173e6e4-a004-4f46-91d0-4583290dd99e.


The info in the minidump looks like this:




CLOCK_WATCHDOG_TIMEOUT (101)

An expected clock interrupt was not received on a secondary processor in an

MP system within the allocated interval. This indicates that the specified

processor is hung and not processing interrupts.

Arguments:

Arg1: 000000000000000a, Clock interrupt time out interval in nominal clock ticks.

Arg2: 0000000000000000, 0.

Arg3: ffff9c0036300180, The PRCB address of the hung processor.

Arg4: 000000000000000c, The index of the hung processor.



Debugging Details:

------------------



*** WARNING: Unable to verify timestamp for IntelNit.sys



KEY_VALUES_STRING: 1





PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1





DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 10.0.17763.557 (WinBuild.160101.0800)



DUMP_FILE_ATTRIBUTES: 0x8

Kernel Generated Triage Dump



DUMP_TYPE: 2



BUGCHECK_P1: a



BUGCHECK_P2: 0



BUGCHECK_P3: ffff9c0036300180



BUGCHECK_P4: c



BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT



FAULTING_PROCESSOR: c



FAULTING_THREAD: ffffda0548deb080



CPU_COUNT: 14



CPU_MHZ: db0



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 55



CPU_STEPPING: 4



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



PROCESS_NAME: System



CURRENT_IRQL: d



ANALYSIS_SESSION_HOST: DESKTOP-8TJGCTC



ANALYSIS_SESSION_TIME: 07-13-2019 11:42:44.0964



ANALYSIS_VERSION: 10.0.18362.1 amd64fre



LAST_CONTROL_TRANSFER: from 0000000000000850 to fffff8056efd9aa6



STACK_TEXT:

fffffd8e`315c18f0 00000000`00000850 : fffffd8e`315c1ac1 fffff805`6f01db3f ffffffff`ffffffff fffffd8e`315c1cff : nt!KiSwapContext+0x76

fffffd8e`315c1a30 fffffd8e`315c1ac1 : fffff805`6f01db3f ffffffff`ffffffff fffffd8e`315c1cff 00000000`00000000 : 0x850

fffffd8e`315c1a38 fffff805`6f01db3f : ffffffff`ffffffff fffffd8e`315c1cff 00000000`00000000 fffffd8e`315c1d88 : 0xfffffd8e`315c1ac1

fffffd8e`315c1a40 fffff805`6ee9ab8b : ffff8905`bc200340 ffff8905`bc203500 ffff8905`bc200000 fffffd8e`00000050 : nt!RtlpHpLfhSlotAllocate+0x182c0f

fffffd8e`315c1b20 fffff805`6eed2416 : ffffda05`52d84520 ffffda05`4f864d50 00000000`7346744e fffffd8e`315c1fa0 : nt!ExAllocateHeapPool+0x98b

fffffd8e`315c1c10 fffff805`6ee4cca1 : fffffd8e`00000002 fffffd8e`00000002 00000000`00000000 ffff8905`fdb4f010 : nt!ExpApplyPriorityBoost+0x416

fffffd8e`315c1cb0 fffff805`6eef2b83 : ffffda05`4f864d50 fffffd8e`315c2300 fffffd8e`315c1fa0 00000000`00000007 : nt!ExpApplyPrewaitBoost+0x69

fffffd8e`315c1ce0 fffff805`85c184be : fffffd8e`315c20d8 fffffd8e`315c23d0 00000000`00000001 ffff8906`05cce9a0 : nt!ExAcquireResourceExclusiveLite+0x173

fffffd8e`315c1d70 fffff805`85cf4f36 : fffffd8e`315c23d0 ffff8906`05cce9a0 ffff8906`05cce9a0 fffffd8e`315c1fa0 : Ntfs!NtfsAcquireExclusiveFcb+0x7e

fffffd8e`315c1de0 fffff805`85cb15df : fffffd8e`315c23d0 ffff8905`fdb4f010 fffff805`85cb1620 ffffda05`2ea10460 : Ntfs!NtfsWalkUpTree+0x5c6

fffffd8e`315c1f80 fffff805`85cb146e : 00000000`00000000 00000000`00000000 ffff8905`fdb4f010 00000000`00000000 : Ntfs!NtfsBuildNormalizedNameWithTxfIsolation+0x8f

fffffd8e`315c2000 fffff805`85cb121b : ffff8905`fdb4f160 00000000`00000000 fffffd8e`315c23d0 fffffd8e`315c2290 : Ntfs!NtfsBuildNormalizedNameWithSystemSpecialCases+0x102

fffffd8e`315c2060 fffff805`85d032be : ffff8905`fdb4f160 ffff8905`fdb4f160 fffffd8e`315c23d0 fffffd8e`315c23d0 : Ntfs!NtfsQueryNameInfo+0x45b

fffffd8e`315c2180 fffff805`85d02b3d : fffffd8e`315c23d0 ffffda05`2ea10460 00000000`000000f8 fffffd8e`00000002 : Ntfs!NtfsCommonQueryInformation+0x31e

fffffd8e`315c2280 fffff805`85d02a00 : fffffd8e`315c23d0 ffffda05`2ea10460 ffffda05`3d5455d0 00000000`00000000 : Ntfs!NtfsFsdDispatchSwitch+0x11d

fffffd8e`315c23b0 fffff805`6ee97ae9 : 00000000`00000000 fffff805`6ee9927c 00000000`0000000d ffffda05`2880a004 : Ntfs!NtfsFsdDispatchWait+0x40

fffffd8e`315c2630 fffff805`84a3e639 : ffffda05`474843c0 00000000`00000000 ffffda05`3d5455d0 ffffda05`3b5f9260 : nt!IofCallDriver+0x59

fffffd8e`315c2670 fffff805`84a3e421 : ffffda05`2880a060 ffffda05`474843c0 00000000`00000000 ffffda05`35c8ac20 : FLTMGR!FltpGetFileName+0x189

fffffd8e`315c2710 fffff805`84a3ded7 : fffffd8e`315c2830 fffff805`6ef00a84 fffffd8e`315c2838 ffffda05`35c8ac20 : FLTMGR!FltpGetOpenedFileName+0x19

fffffd8e`315c2760 fffff805`84a3d9bf : ffffda05`47484300 ffffda05`474843c0 00000000`c000009a ffffda05`35c8ac20 : FLTMGR!FltpGetNormalizedFileNameWorker+0x1b7

fffffd8e`315c27d0 fffff805`84a07d11 : fffffd8e`315c4000 fffffd8e`315bd000 ffffda05`35c8ac58 ffffda05`35c8ac20 : FLTMGR!FltpCreateFileNameInformation+0xff

fffffd8e`315c2830 fffff805`84a0778a : ffff8906`00008000 fffffd8e`ffff7fff ffffda05`35c8abe0 00000000`00000000 : FLTMGR!FltpGetFileNameInformation+0x481

fffffd8e`315c28f0 fffff805`8727ccc4 : ffffda05`263d08a0 ffffda05`263d08a0 ffffda05`3d5455d0 ffffda05`287dfce0 : FLTMGR!FltGetFileNameInformation+0x1ca

fffffd8e`315c2970 fffff805`8727d762 : ffff120c`44488827 ffffda05`263d08a0 fffffd8e`315c2af8 00000000`00000000 : fileinfo!FIStreamQueryInfo+0x94

fffffd8e`315c2a00 fffff805`84a0442e : ffffda05`31f2aae0 00000000`00000001 00000000`00000000 00006b20`00000000 : fileinfo!FIPostCreateCallback+0x222

fffffd8e`315c2ab0 fffff805`84a03cf3 : ffffda05`3d545500 00000000`00000000 ffffda05`2861fd90 00000000`00000000 : FLTMGR!FltpPerformPostCallbacks+0x32e

fffffd8e`315c2b80 fffff805`84a06291 : ffffda05`31f2af10 ffffda05`2f09fb20 00000000`00000008 ffffda05`31f2aae0 : FLTMGR!FltpPassThroughCompletionWorker+0x73

fffffd8e`315c2bf0 fffff805`84a3d559 : fffffd8e`315c2ca0 ffffda05`3d5455d0 00000000`000000c0 00000000`00000000 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x301

fffffd8e`315c2c60 fffff805`6ee97ae9 : ffffda05`3d545500 ffffda05`2ece49a0 00000000`00000000 fffffd8e`00000030 : FLTMGR!FltpCreate+0x2f9

fffffd8e`315c2d10 fffff805`6ee98ec4 : 00000000`00000000 00000000`00000005 ffffda05`287c78f0 fffff805`6ee998c3 : nt!IofCallDriver+0x59

fffffd8e`315c2d50 fffff805`6f417862 : fffffd8e`315c3010 ffffda05`2ece49a0 00000000`00000005 ffffda05`2860a8f0 : nt!IoCallDriverWithTracing+0x34

fffffd8e`315c2da0 fffff805`6f43ced9 : ffffda05`2860a8f0 ffffda05`2860a800 ffffda05`326949a0 ffff8905`ec15a101 : nt!IopParseDevice+0x632

fffffd8e`315c2f10 fffff805`6f43b4df : ffffda05`32694900 fffffd8e`315c3178 00000000`00000040 ffffda05`1acf7da0 : nt!ObpLookupObjectName+0x719

fffffd8e`315c30e0 fffff805`6f4af8c4 : ffff8905`00000001 00000000`00000000 00000000`00000000 00000000`00000028 : nt!ObOpenObjectByNameEx+0x1df

fffffd8e`315c3220 fffff805`6f4af4a9 : 0000000f`4adffb20 00000000`00000001 0000000f`4adffb78 0000000f`4adffb38 : nt!IopCreateFile+0x404

fffffd8e`315c32c0 fffff805`6efe4085 : ffffda05`48deb080 0000000f`4adffc18 fffffd8e`315c3368 00007ff6`301c86f8 : nt!NtCreateFile+0x79

fffffd8e`315c3350 00007ffe`5ff70204 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25

0000000f`4adffaa8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`5ff70204





STACK_COMMAND: .thread 0xffffda0548deb080 ; kb



THREAD_SHA1_HASH_MOD_FUNC: f09be67034550fd23c88de51b43993e341574281



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: be5da91f46a733a1fc94b0d91f5849e618879b5b



THREAD_SHA1_HASH_MOD: dc523046d3f63a9770af18a588a4f5dd5c651c93



FOLLOWUP_IP:

nt!KiSwapContext+76

fffff805`6efd9aa6 488d8c2400010000 lea rcx,[rsp+100h]



FAULT_INSTR_CODE: 248c8d48



SYMBOL_STACK_INDEX: 0



SYMBOL_NAME: nt!KiSwapContext+76



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: nt



IMAGE_NAME: ntkrnlmp.exe



DEBUG_FLR_IMAGE_TIMESTAMP: 33a6c3fc



IMAGE_VERSION: 10.0.17763.557



BUCKET_ID_FUNC_OFFSET: 76



FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_INTERRUPTS_DISABLED_nt!KiSwapContext



BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_INTERRUPTS_DISABLED_nt!KiSwapContext



PRIMARY_PROBLEM_CLASS: CLOCK_WATCHDOG_TIMEOUT_INTERRUPTS_DISABLED_nt!KiSwapContext



TARGET_TIME: 2019-07-03T23:51:26.000Z



OSBUILD: 17763



OSSERVICEPACK: 557



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: 1997-06-17 19:06:04



BUILDDATESTAMP_STR: 160101.0800



BUILDLAB_STR: WinBuild



BUILDOSVER_STR: 10.0.17763.557



ANALYSIS_SESSION_ELAPSED_TIME: 24af



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:clock_watchdog_timeout_interrupts_disabled_nt!kiswapcontext



FAILURE_ID_HASH: {65022177-f8d7-d86e-687a-3d30c86c71d3}



Followup: MachineOwner



------------------------------------------------------------------


I have several minidumps stored that can be checked:






Can anyone help me to figure out what the issue is?


Thank you in advance,

Gregor

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