How should I deal with possibly fraudulent phone call from "Microsoft" re: IP address and license key

J

JamesWolf2

I have received phone calls from someone identifying himself as "Microsoft". He advises me of compromises to my IP account -- and says that my license key will be cancelled or removed. He asked me to establish a connection to a technician who can assist after receiving certain information from me. I hung up and did not continue to talk to the technician. I did, however, phone Microsoft, as will be reported in Case # 1478037717.


If this was a legitimate call, I certainly want to take the proper corrective action. But I am concerned that the call I received was fraudulent. Can you advise me whether in fact I do have any problem that needs to be corrected -- or refer me to an actual Microsoft employee who can work with me to determine what, if any, actions need to be taken.


Thank you.


James

Continue reading...
 
Back
Top Bottom