K
KimberleeWatts
My computer came with Windows 8. I believe it was upgraded to 8.1 before it was upgraded to Windows 10 when the free upgrade was offered. I need to repair my system and I want my files and apps to be intact.
The blue screen I get doesn't have all the options that some systems do. The initial screen only gives the option to troubleshoot or shutdown. I don't have continue. The troubleshooting screen is also different. The choices I have are Startup Repair, Command Prompt, Uninstall Updates, UEFI Firmware Settings, System Restore, and System Image Recovery.
The Start up repair and uninstall updates choices don't work. System Restore wants me to specify an operating system but there isn't a way to do that. System Image Recovery gives this error 0x80070002. I'm guessing this is because my recovery partition is probably still Windows 8.
I am trying to make a bootable USB for Windows 10. I don't know which partitioning scheme to use (MBR or GPT). I'm guessing it might be MBR but I'm afraid if I choose the wrong one I will lose my data. My system hard drive is a 3TB 7200RPM SATA Hard Drive. I am going to use a 16 GB thumb drive for the bootable USB.
This is what my Windows account has listed for my computer: (the serial number has been deleted)
Windows 10 Home (10.0.18362.239)
Edition Windows 10 Home
OS Build 10.0.18362.239
Graphic card NVIDIA GeForce GTX 660
Installed RAM 32 GB
Version 1903
System type OSType64BitX64
Processor Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
This is what my computer initially came with: (the serial number and service ID have been deleted)
HP ENVY Phoenix 800-070st
D6M13AV#ABA
Software build 13AM2RC8602#SABA#DABA
WinTv 1260
ctrl+Alt+s
• Windows 8 64
• 3rd generation Intel(R) Core(TM) i7-3820 quad-core processor [3.6GHz,Shared 10 MB Cache]
• 1.5GB Nvidia GeForce GTX 660[ 2x DVI,HDMI,DP,VGA via adapter]
• 32GB DDR3-1600MHz [4 DIMM ]
• 3TB 7200RPM SATA Hard Drive
• 3TB 7200RPM SATA Hard Drive
• 3TB 7200RPM SATA Hard Drive
• Microsoft Office Trial
• $30 Off Norton Internet Security(TM) 2013 - 15 month
• Blu-ray writer & SuperMulti DVD burner
• 15-in-1 memory card reader, 4 x USB 2.0 (front), 2 x USB 3.0 (top)
• TV Tuner ,ATSC/NTSC/QAM; PCI-E x1, no Remote
• Integrated Sound, Envy Audio; Beats Audio
• HP wireless keyboard and mouse with remote control
• Premium Wireless-N LAN card and Bluetooth(R )(2x2)
• Adobe Photoshop Elements & Premiere Elements 11
Thanks in advance!
Continue reading...
The blue screen I get doesn't have all the options that some systems do. The initial screen only gives the option to troubleshoot or shutdown. I don't have continue. The troubleshooting screen is also different. The choices I have are Startup Repair, Command Prompt, Uninstall Updates, UEFI Firmware Settings, System Restore, and System Image Recovery.
The Start up repair and uninstall updates choices don't work. System Restore wants me to specify an operating system but there isn't a way to do that. System Image Recovery gives this error 0x80070002. I'm guessing this is because my recovery partition is probably still Windows 8.
I am trying to make a bootable USB for Windows 10. I don't know which partitioning scheme to use (MBR or GPT). I'm guessing it might be MBR but I'm afraid if I choose the wrong one I will lose my data. My system hard drive is a 3TB 7200RPM SATA Hard Drive. I am going to use a 16 GB thumb drive for the bootable USB.
This is what my Windows account has listed for my computer: (the serial number has been deleted)
Windows 10 Home (10.0.18362.239)
Edition Windows 10 Home
OS Build 10.0.18362.239
Graphic card NVIDIA GeForce GTX 660
Installed RAM 32 GB
Version 1903
System type OSType64BitX64
Processor Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
This is what my computer initially came with: (the serial number and service ID have been deleted)
HP ENVY Phoenix 800-070st
D6M13AV#ABA
Software build 13AM2RC8602#SABA#DABA
WinTv 1260
ctrl+Alt+s
• Windows 8 64
• 3rd generation Intel(R) Core(TM) i7-3820 quad-core processor [3.6GHz,Shared 10 MB Cache]
• 1.5GB Nvidia GeForce GTX 660[ 2x DVI,HDMI,DP,VGA via adapter]
• 32GB DDR3-1600MHz [4 DIMM ]
• 3TB 7200RPM SATA Hard Drive
• 3TB 7200RPM SATA Hard Drive
• 3TB 7200RPM SATA Hard Drive
• Microsoft Office Trial
• $30 Off Norton Internet Security(TM) 2013 - 15 month
• Blu-ray writer & SuperMulti DVD burner
• 15-in-1 memory card reader, 4 x USB 2.0 (front), 2 x USB 3.0 (top)
• TV Tuner ,ATSC/NTSC/QAM; PCI-E x1, no Remote
• Integrated Sound, Envy Audio; Beats Audio
• HP wireless keyboard and mouse with remote control
• Premium Wireless-N LAN card and Bluetooth(R )(2x2)
• Adobe Photoshop Elements & Premiere Elements 11
Thanks in advance!
Continue reading...