Direct3D Acceleration Not Available

H

HunterGiffin

Specs:

CPU: Ryzen 1600

GPU: Radeon 5700

2x4gb 2400mhz Ram

Mobo: Asus Prime B350 Plus


I've been having trouble with Directx and specifically Direct3D. When I launch dxdiag, it says "DxDiag has detected that there might have been a problem accessing Direct3D the last time this program was used. Would you like to bypass Direct3D this time?" If I select "NO", dxdiag will close. If I select "YES", dxdiag will open but under each display tab, DirectDraw Acceleration as well as AGP Texture Acceleration will be Enabled but Direct3D Acceleration says Not Available. Under "Drivers" on the right side, it says "Direct3D DDI: unknown".


I have noticed other problems that appear to be Directx related as well. I can play Assassin's Creed Odyssey for a short period of time before I get a fatal error that says "D3D Device was removed due to DXGI_ERROR_DEVICE_HUNG, this usually indicates a bad device driver or may indicate bad hardware. Big Picture must exit." Big Picture mode crashing prevents me from playing the game with a controller (Ps4 controller if that is significant). In addition to this, I can not launch csgo. In steam when I click play, it will say running for a few seconds then stops and does not open. I have tried changing launch options as well as verifying local files but had no luck. When I reinstalled the game it began performing first time setup and it says "Installing: Microsoft DirectX for Windows (step 1 of 1)" for roughly 30 seconds with the loading bar not filling before going away and not launching, going back to what it was doing before uninstalling.


I am sure that my windows, gpu drivers, display drivers, as well as bios are all up to date to their latest versions. I am on Directx 12 and the driver model is WDDM 2.6. I do not recall there being a single update in one of these that occured before these problems arised.


If anyone knows what the problem/solution is, help would be greatly appreciated.

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