My computer keeps sleeping. Event ID 42 & Event ID 187 are involved. Hard drive activity makes it sleep.

[guru84]

My ASUS laptop keeps going to sleep whenever it is doing any heavy hard drive activity. If I bring up my photos, or if I download a lot of files all at once, or my cloud storage is transferring lots of files it will go to sleep every 2 minutes.

The details from the system log are:
User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs.

- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>187</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>243</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000404</Keywords>
<TimeCreated SystemTime="2019-08-11T05:40:04.870662000Z" />
<EventRecordID>19479</EventRecordID>
<Correlation />
<Execution ProcessID="2108" ThreadID="20712" />
<Channel>System</Channel>
<Computer>GARYASUS</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="ApiCallerNameLength">84</Data>
<Data Name="ApiCallerName">\Device\HarddiskVolume9\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe</Data>
<Data Name="SystemAction">3</Data>
<Data Name="LightestSystemState">2</Data>
</EventData>

</Event>


HControl.exe is provided by ASUS, as it’s an ASUS laptop. If I stop HControl running, instead of sleeping (or hibernating) it just turns off suddenly and restarts.


This is the following event:


The system is entering sleep.

Sleep Reason: Application API

<<Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>42</EventID>
<Version>3</Version>
<Level>4</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000404</Keywords>
<TimeCreated SystemTime="2019-08-11T05:40:12.290227500Z" />
<EventRecordID>19480</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="428" />
<Channel>System</Channel>
<Computer>GARYASUS</Computer>
<Security />
</System>
- <EventData>
<Data Name="TargetState">5</Data>
<Data Name="EffectiveState">5</Data>
<Data Name="Reason">4</Data>
<Data Name="Flags">0</Data>
<Data Name="TransitionsToOn">21</Data>
</EventData>

</Event>


I’m getting to the point that I can’t use this computer anymore. It happens so often I can’t do online meetings or any work on it.



Does anyone have any ideas what is causing this or how to prevent it happening?

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