RPC Server Unavailable

S

Sam Gill

Hi,

Only recently users when logging onto the Terminal Server have started to
encountered this problem, RPC server unavailable, it doen's happen to all
users and not all the time but it can take several attempts before they can
sucessfully logon.

The DC is running Windows 2003 Std SP2 and the Terminal Server is running
Windows 2003 Std SP1

Has anyone come across this issue recently and on how to resolve it?

Thks
 
V

Vera Noest [MVP]

Any warnings or errors in the EventLog on the TS?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
on 10 jul 2007 in microsoft.public.windows.terminal_services:

> Hi,
>
> Only recently users when logging onto the Terminal Server have
> started to encountered this problem, RPC server unavailable, it
> doen's happen to all users and not all the time but it can take
> several attempts before they can sucessfully logon.
>
> The DC is running Windows 2003 Std SP2 and the Terminal Server
> is running Windows 2003 Std SP1
>
> Has anyone come across this issue recently and on how to resolve
> it?
>
> Thks
 
S

Sam Gill

None!

"Vera Noest [MVP]" wrote:

> Any warnings or errors in the EventLog on the TS?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
> on 10 jul 2007 in microsoft.public.windows.terminal_services:
>
> > Hi,
> >
> > Only recently users when logging onto the Terminal Server have
> > started to encountered this problem, RPC server unavailable, it
> > doen's happen to all users and not all the time but it can take
> > several attempts before they can sucessfully logon.
> >
> > The DC is running Windows 2003 Std SP2 and the Terminal Server
> > is running Windows 2003 Std SP1
> >
> > Has anyone come across this issue recently and on how to resolve
> > it?
> >
> > Thks
>
 
V

Vera Noest [MVP]

Check if this fixes your problem:

883670 - FIX: The Terminal Services service stops responding in
Windows Server 2003 and you receive an "The RPC service is
unavailable" error message when you try to connect to the terminal
server by using the Remote Desktop Connection program
http://support.microsoft.com/?kbid=883670

If it doesn't: is there anything else that you can tell us?
Does this happen completely at random, or is there a pattern? Time
of day, user load on the TS, time since last reboot of the TS,
etc.

Have you considered to install SP2 on the TS?
Check this as well:

905700 - You may receive an "RPC server is too busy to complete
this operation" error message when you try to log on to a computer
that is running Windows Server 2003 with Service Pack 1
http://support.microsoft.com/?kbid=905700
_________________________________________________________
Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
on 10 jul 2007 in microsoft.public.windows.terminal_services:

> None!
>
> "Vera Noest [MVP]" wrote:
>
>> Any warnings or errors in the EventLog on the TS?
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
>> wrote on 10 jul 2007 in
>> microsoft.public.windows.terminal_services:
>>
>> > Hi,
>> >
>> > Only recently users when logging onto the Terminal Server
>> > have started to encountered this problem, RPC server
>> > unavailable, it doen's happen to all users and not all the
>> > time but it can take several attempts before they can
>> > sucessfully logon.
>> >
>> > The DC is running Windows 2003 Std SP2 and the Terminal
>> > Server is running Windows 2003 Std SP1
>> >
>> > Has anyone come across this issue recently and on how to
>> > resolve it?
>> >
>> > Thks
 
S

Sam Gill

Hi,

Its pretty random, the error only started when we rebuilt and install SP2 on
the DC, prior to that we had no problems for over a year.

We will install SP2 on the TS today and see if that make any differences.

Thks

"Vera Noest [MVP]" wrote:

> Check if this fixes your problem:
>
> 883670 - FIX: The Terminal Services service stops responding in
> Windows Server 2003 and you receive an "The RPC service is
> unavailable" error message when you try to connect to the terminal
> server by using the Remote Desktop Connection program
> http://support.microsoft.com/?kbid=883670
>
> If it doesn't: is there anything else that you can tell us?
> Does this happen completely at random, or is there a pattern? Time
> of day, user load on the TS, time since last reboot of the TS,
> etc.
>
> Have you considered to install SP2 on the TS?
> Check this as well:
>
> 905700 - You may receive an "RPC server is too busy to complete
> this operation" error message when you try to log on to a computer
> that is running Windows Server 2003 with Service Pack 1
> http://support.microsoft.com/?kbid=905700
> _________________________________________________________
> Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
> on 10 jul 2007 in microsoft.public.windows.terminal_services:
>
> > None!
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> Any warnings or errors in the EventLog on the TS?
> >>
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
> >> wrote on 10 jul 2007 in
> >> microsoft.public.windows.terminal_services:
> >>
> >> > Hi,
> >> >
> >> > Only recently users when logging onto the Terminal Server
> >> > have started to encountered this problem, RPC server
> >> > unavailable, it doen's happen to all users and not all the
> >> > time but it can take several attempts before they can
> >> > sucessfully logon.
> >> >
> >> > The DC is running Windows 2003 Std SP2 and the Terminal
> >> > Server is running Windows 2003 Std SP1
> >> >
> >> > Has anyone come across this issue recently and on how to
> >> > resolve it?
> >> >
> >> > Thks
>
 
V

Vera Noest [MVP]

Yes, SP2 is a good idea anyway. Please let us know if it solves
your problem.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
on 10 jul 2007 in microsoft.public.windows.terminal_services:

> Hi,
>
> Its pretty random, the error only started when we rebuilt and
> install SP2 on the DC, prior to that we had no problems for over
> a year.
>
> We will install SP2 on the TS today and see if that make any
> differences.
>
> Thks
>
> "Vera Noest [MVP]" wrote:
>
>> Check if this fixes your problem:
>>
>> 883670 - FIX: The Terminal Services service stops responding in
>> Windows Server 2003 and you receive an "The RPC service is
>> unavailable" error message when you try to connect to the
>> terminal server by using the Remote Desktop Connection program
>> http://support.microsoft.com/?kbid=883670
>>
>> If it doesn't: is there anything else that you can tell us?
>> Does this happen completely at random, or is there a pattern?
>> Time of day, user load on the TS, time since last reboot of the
>> TS, etc.
>>
>> Have you considered to install SP2 on the TS?
>> Check this as well:
>>
>> 905700 - You may receive an "RPC server is too busy to complete
>> this operation" error message when you try to log on to a
>> computer that is running Windows Server 2003 with Service Pack
>> 1 http://support.microsoft.com/?kbid=905700
>> _________________________________________________________
>> Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
>> wrote on 10 jul 2007 in
>> microsoft.public.windows.terminal_services:
>>
>> > None!
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> Any warnings or errors in the EventLog on the TS?
>> >>
>> >> _________________________________________________________
>> >> Vera Noest
>> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> ___ please respond in newsgroup, NOT by private email ___
>> >>
>> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
>> >> wrote on 10 jul 2007 in
>> >> microsoft.public.windows.terminal_services:
>> >>
>> >> > Hi,
>> >> >
>> >> > Only recently users when logging onto the Terminal Server
>> >> > have started to encountered this problem, RPC server
>> >> > unavailable, it doen's happen to all users and not all
>> >> > the time but it can take several attempts before they can
>> >> > sucessfully logon.
>> >> >
>> >> > The DC is running Windows 2003 Std SP2 and the Terminal
>> >> > Server is running Windows 2003 Std SP1
>> >> >
>> >> > Has anyone come across this issue recently and on how to
>> >> > resolve it?
>> >> >
>> >> > Thks
 
S

Sam Gill

Hi,

Have installed SP2 on the TS Box and the problem is still there? Any further
ideas as to what might be causing this. I now have the same problem on
another site where the TS and DC boxes are running with Windows 2003 std SP2
installed.

Thks

"Vera Noest [MVP]" wrote:

> Yes, SP2 is a good idea anyway. Please let us know if it solves
> your problem.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
> on 10 jul 2007 in microsoft.public.windows.terminal_services:
>
> > Hi,
> >
> > Its pretty random, the error only started when we rebuilt and
> > install SP2 on the DC, prior to that we had no problems for over
> > a year.
> >
> > We will install SP2 on the TS today and see if that make any
> > differences.
> >
> > Thks
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> Check if this fixes your problem:
> >>
> >> 883670 - FIX: The Terminal Services service stops responding in
> >> Windows Server 2003 and you receive an "The RPC service is
> >> unavailable" error message when you try to connect to the
> >> terminal server by using the Remote Desktop Connection program
> >> http://support.microsoft.com/?kbid=883670
> >>
> >> If it doesn't: is there anything else that you can tell us?
> >> Does this happen completely at random, or is there a pattern?
> >> Time of day, user load on the TS, time since last reboot of the
> >> TS, etc.
> >>
> >> Have you considered to install SP2 on the TS?
> >> Check this as well:
> >>
> >> 905700 - You may receive an "RPC server is too busy to complete
> >> this operation" error message when you try to log on to a
> >> computer that is running Windows Server 2003 with Service Pack
> >> 1 http://support.microsoft.com/?kbid=905700
> >> _________________________________________________________
> >> Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
> >> wrote on 10 jul 2007 in
> >> microsoft.public.windows.terminal_services:
> >>
> >> > None!
> >> >
> >> > "Vera Noest [MVP]" wrote:
> >> >
> >> >> Any warnings or errors in the EventLog on the TS?
> >> >>
> >> >> _________________________________________________________
> >> >> Vera Noest
> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> TS troubleshooting: http://ts.veranoest.net
> >> >> ___ please respond in newsgroup, NOT by private email ___
> >> >>
> >> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
> >> >> wrote on 10 jul 2007 in
> >> >> microsoft.public.windows.terminal_services:
> >> >>
> >> >> > Hi,
> >> >> >
> >> >> > Only recently users when logging onto the Terminal Server
> >> >> > have started to encountered this problem, RPC server
> >> >> > unavailable, it doen's happen to all users and not all
> >> >> > the time but it can take several attempts before they can
> >> >> > sucessfully logon.
> >> >> >
> >> >> > The DC is running Windows 2003 Std SP2 and the Terminal
> >> >> > Server is running Windows 2003 Std SP1
> >> >> >
> >> >> > Has anyone come across this issue recently and on how to
> >> >> > resolve it?
> >> >> >
> >> >> > Thks
>
 
V

Vera Noest [MVP]

Since the problem started when you rebuild the DC, I assume that
you also rebuild your DNS? Could be a DNS problem.

Check if this helps:

224370 - Troubleshooting "RPC Server is Unavailable" in Windows
http://support.microsoft.com/kb/224370/en-us

555839 - The system cannot log you on due to the following error:
The RPC server is unavailable
http://support.microsoft.com/kb/555839/en-us

911799 - Error message in a Windows Server 2003-based domain or in
a Windows 2000 Server-based domain: "The remote procedure call
failed and did not run"
http://support.microsoft.com/kb/911799/en-us

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
on 12 jul 2007 in microsoft.public.windows.terminal_services:

> Hi,
>
> Have installed SP2 on the TS Box and the problem is still there?
> Any further ideas as to what might be causing this. I now have
> the same problem on another site where the TS and DC boxes are
> running with Windows 2003 std SP2 installed.
>
> Thks
>
> "Vera Noest [MVP]" wrote:
>
>> Yes, SP2 is a good idea anyway. Please let us know if it solves
>> your problem.
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
>> wrote on 10 jul 2007 in
>> microsoft.public.windows.terminal_services:
>>
>> > Hi,
>> >
>> > Its pretty random, the error only started when we rebuilt and
>> > install SP2 on the DC, prior to that we had no problems for
>> > over a year.
>> >
>> > We will install SP2 on the TS today and see if that make any
>> > differences.
>> >
>> > Thks
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> Check if this fixes your problem:
>> >>
>> >> 883670 - FIX: The Terminal Services service stops responding
>> >> in Windows Server 2003 and you receive an "The RPC service
>> >> is unavailable" error message when you try to connect to the
>> >> terminal server by using the Remote Desktop Connection
>> >> program http://support.microsoft.com/?kbid=883670
>> >>
>> >> If it doesn't: is there anything else that you can tell us?
>> >> Does this happen completely at random, or is there a
>> >> pattern? Time of day, user load on the TS, time since last
>> >> reboot of the TS, etc.
>> >>
>> >> Have you considered to install SP2 on the TS?
>> >> Check this as well:
>> >>
>> >> 905700 - You may receive an "RPC server is too busy to
>> >> complete this operation" error message when you try to log
>> >> on to a computer that is running Windows Server 2003 with
>> >> Service Pack 1 http://support.microsoft.com/?kbid=905700
>> >> _________________________________________________________
>> >> Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> ___ please respond in newsgroup, NOT by private email ___
>> >>
>> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
>> >> wrote on 10 jul 2007 in
>> >> microsoft.public.windows.terminal_services:
>> >>
>> >> > None!
>> >> >
>> >> > "Vera Noest [MVP]" wrote:
>> >> >
>> >> >> Any warnings or errors in the EventLog on the TS?
>> >> >>
>> >> >> _________________________________________________________
>> >> >> Vera Noest
>> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> >> TS troubleshooting: http://ts.veranoest.net
>> >> >> ___ please respond in newsgroup, NOT by private email ___
>> >> >>
>> >> >> =?Utf-8?B?U2FtIEdpbGw=?=
>> >> >> <SamGill@discussions.microsoft.com> wrote on 10 jul 2007
>> >> >> in microsoft.public.windows.terminal_services:
>> >> >>
>> >> >> > Hi,
>> >> >> >
>> >> >> > Only recently users when logging onto the Terminal
>> >> >> > Server have started to encountered this problem, RPC
>> >> >> > server unavailable, it doen's happen to all users and
>> >> >> > not all the time but it can take several attempts
>> >> >> > before they can sucessfully logon.
>> >> >> >
>> >> >> > The DC is running Windows 2003 Std SP2 and the Terminal
>> >> >> > Server is running Windows 2003 Std SP1
>> >> >> >
>> >> >> > Has anyone come across this issue recently and on how
>> >> >> > to resolve it?
>> >> >> >
>> >> >> > Thks
 
S

Sam Gill

Hi,

I can ping the servers in the domain by servername without any problems but
will take a look at the links that you have noted.

Will update you shortly.

Thks

"Vera Noest [MVP]" wrote:

> Since the problem started when you rebuild the DC, I assume that
> you also rebuild your DNS? Could be a DNS problem.
>
> Check if this helps:
>
> 224370 - Troubleshooting "RPC Server is Unavailable" in Windows
> http://support.microsoft.com/kb/224370/en-us
>
> 555839 - The system cannot log you on due to the following error:
> The RPC server is unavailable
> http://support.microsoft.com/kb/555839/en-us
>
> 911799 - Error message in a Windows Server 2003-based domain or in
> a Windows 2000 Server-based domain: "The remote procedure call
> failed and did not run"
> http://support.microsoft.com/kb/911799/en-us
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com> wrote
> on 12 jul 2007 in microsoft.public.windows.terminal_services:
>
> > Hi,
> >
> > Have installed SP2 on the TS Box and the problem is still there?
> > Any further ideas as to what might be causing this. I now have
> > the same problem on another site where the TS and DC boxes are
> > running with Windows 2003 std SP2 installed.
> >
> > Thks
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> Yes, SP2 is a good idea anyway. Please let us know if it solves
> >> your problem.
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
> >> wrote on 10 jul 2007 in
> >> microsoft.public.windows.terminal_services:
> >>
> >> > Hi,
> >> >
> >> > Its pretty random, the error only started when we rebuilt and
> >> > install SP2 on the DC, prior to that we had no problems for
> >> > over a year.
> >> >
> >> > We will install SP2 on the TS today and see if that make any
> >> > differences.
> >> >
> >> > Thks
> >> >
> >> > "Vera Noest [MVP]" wrote:
> >> >
> >> >> Check if this fixes your problem:
> >> >>
> >> >> 883670 - FIX: The Terminal Services service stops responding
> >> >> in Windows Server 2003 and you receive an "The RPC service
> >> >> is unavailable" error message when you try to connect to the
> >> >> terminal server by using the Remote Desktop Connection
> >> >> program http://support.microsoft.com/?kbid=883670
> >> >>
> >> >> If it doesn't: is there anything else that you can tell us?
> >> >> Does this happen completely at random, or is there a
> >> >> pattern? Time of day, user load on the TS, time since last
> >> >> reboot of the TS, etc.
> >> >>
> >> >> Have you considered to install SP2 on the TS?
> >> >> Check this as well:
> >> >>
> >> >> 905700 - You may receive an "RPC server is too busy to
> >> >> complete this operation" error message when you try to log
> >> >> on to a computer that is running Windows Server 2003 with
> >> >> Service Pack 1 http://support.microsoft.com/?kbid=905700
> >> >> _________________________________________________________
> >> >> Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> TS troubleshooting: http://ts.veranoest.net
> >> >> ___ please respond in newsgroup, NOT by private email ___
> >> >>
> >> >> =?Utf-8?B?U2FtIEdpbGw=?= <SamGill@discussions.microsoft.com>
> >> >> wrote on 10 jul 2007 in
> >> >> microsoft.public.windows.terminal_services:
> >> >>
> >> >> > None!
> >> >> >
> >> >> > "Vera Noest [MVP]" wrote:
> >> >> >
> >> >> >> Any warnings or errors in the EventLog on the TS?
> >> >> >>
> >> >> >> _________________________________________________________
> >> >> >> Vera Noest
> >> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> >> TS troubleshooting: http://ts.veranoest.net
> >> >> >> ___ please respond in newsgroup, NOT by private email ___
> >> >> >>
> >> >> >> =?Utf-8?B?U2FtIEdpbGw=?=
> >> >> >> <SamGill@discussions.microsoft.com> wrote on 10 jul 2007
> >> >> >> in microsoft.public.windows.terminal_services:
> >> >> >>
> >> >> >> > Hi,
> >> >> >> >
> >> >> >> > Only recently users when logging onto the Terminal
> >> >> >> > Server have started to encountered this problem, RPC
> >> >> >> > server unavailable, it doen's happen to all users and
> >> >> >> > not all the time but it can take several attempts
> >> >> >> > before they can sucessfully logon.
> >> >> >> >
> >> >> >> > The DC is running Windows 2003 Std SP2 and the Terminal
> >> >> >> > Server is running Windows 2003 Std SP1
> >> >> >> >
> >> >> >> > Has anyone come across this issue recently and on how
> >> >> >> > to resolve it?
> >> >> >> >
> >> >> >> > Thks
>
 
M

Marco

I had "Disable NetBIOS over TCP/IP" activated. After changing it to "Default"
the Remote Desktop connection worked again.

Greetings ...
Marco
 
V

Vera Noest [MVP]

I'm glad that you've solved your problem, and thanks for reporting
back here, Marco!

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?TWFyY28=?= <Marco@discussions.microsoft.com> wrote on 20
jul 2007 in microsoft.public.windows.terminal_services:

> I had "Disable NetBIOS over TCP/IP" activated. After changing it
> to "Default" the Remote Desktop connection worked again.
>
> Greetings ...
> Marco
 
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