2003 TS Session not going to disconnected

[Dan]

We have 3 2003 Enterprise Edition SP2 Terminal Servers. We are having a
problem with when a user is working remotely and the internet drops. When
the users line drops the session should go to disconnected right. Instead
the session is completely logged off the server.

I have a policy set for our terminal servers in AD to set keep alives and
auto reconnection and we have idle and disconnected session limits of 3 hours
but it logs the session off within 2 minutes after the users loses a network
connection. 2 of these servers are in a load balancing config with session
directory and are experiencing the same issue.

It works fine if the user disconnects the session by clicking on x. So what
gives? Any ideas why the session won't go to a disconnected state is you drop
the network connection?

 

[Vera Noest [MVP]]

When the network connection is lost, the session is actually
"broken".

Check your settings in
Terminal Services Configuration - RDP-TCP connection - properties -
Sessions
"When session limit is reached or connection is broken"

Have you configured the action there to "Disconnect from session", or
to "End session"?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?RGFu?= <dmorris@basicbusiness.com> wrote on 10 jul 2007
in microsoft.public.windows.terminal_services:

> We have 3 2003 Enterprise Edition SP2 Terminal Servers. We are
> having a problem with when a user is working remotely and the
> internet drops. When the users line drops the session should go
> to disconnected right. Instead the session is completely logged
> off the server.
>
> I have a policy set for our terminal servers in AD to set keep
> alives and auto reconnection and we have idle and disconnected
> session limits of 3 hours but it logs the session off within 2
> minutes after the users loses a network connection. 2 of these
> servers are in a load balancing config with session directory
> and are experiencing the same issue.
>
> It works fine if the user disconnects the session by clicking on
> x. So what gives? Any ideas why the session won't go to a
> disconnected state is you drop the network connection?

 

[Dan]

Have you configured the action there to "Disconnect from session", or
> to "End session"?

That was it. It is worded different in Group Policy Settings in AD
"Terminate session when time limits are reached" I might have clued in if it
had have been worded as the setting that is actually effects in TS.


"Vera Noest [MVP]" wrote:

> When the network connection is lost, the session is actually
> "broken".
>
> Check your settings in
> Terminal Services Configuration - RDP-TCP connection - properties -
> Sessions
> "When session limit is reached or connection is broken"
>
> Have you configured the action there to "Disconnect from session", or
> to "End session"?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?RGFu?= <dmorris@basicbusiness.com> wrote on 10 jul 2007
> in microsoft.public.windows.terminal_services:
>
> > We have 3 2003 Enterprise Edition SP2 Terminal Servers. We are
> > having a problem with when a user is working remotely and the
> > internet drops. When the users line drops the session should go
> > to disconnected right. Instead the session is completely logged
> > off the server.
> >
> > I have a policy set for our terminal servers in AD to set keep
> > alives and auto reconnection and we have idle and disconnected
> > session limits of 3 hours but it logs the session off within 2
> > minutes after the users loses a network connection. 2 of these
> > servers are in a load balancing config with session directory
> > and are experiencing the same issue.
> >
> > It works fine if the user disconnects the session by clicking on
> > x. So what gives? Any ideas why the session won't go to a
> > disconnected state is you drop the network connection?
>

 

[Vera Noest [MVP]]

OK, I'm glad that your problem is solved, and thanks for reporting
back here!
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?RGFu?= <dmorris@basicbusiness.com> wrote on 11 jul 2007
in microsoft.public.windows.terminal_services:

> Have you configured the action there to "Disconnect from
> session", or
>> to "End session"?
>
> That was it. It is worded different in Group Policy Settings in
> AD "Terminate session when time limits are reached" I might
> have clued in if it had have been worded as the setting that is
> actually effects in TS.
>
>
> "Vera Noest [MVP]" wrote:
>
>> When the network connection is lost, the session is actually
>> "broken".
>>
>> Check your settings in
>> Terminal Services Configuration - RDP-TCP connection -
>> properties - Sessions
>> "When session limit is reached or connection is broken"
>>
>> Have you configured the action there to "Disconnect from
>> session", or to "End session"?
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?RGFu?= <dmorris@basicbusiness.com> wrote on 10 jul
>> 2007 in microsoft.public.windows.terminal_services:
>>
>> > We have 3 2003 Enterprise Edition SP2 Terminal Servers. We
>> > are having a problem with when a user is working remotely and
>> > the internet drops. When the users line drops the session
>> > should go to disconnected right. Instead the session is
>> > completely logged off the server.
>> >
>> > I have a policy set for our terminal servers in AD to set
>> > keep alives and auto reconnection and we have idle and
>> > disconnected session limits of 3 hours but it logs the
>> > session off within 2 minutes after the users loses a network
>> > connection. 2 of these servers are in a load balancing
>> > config with session directory and are experiencing the same
>> > issue.
>> >
>> > It works fine if the user disconnects the session by clicking
>> > on x. So what gives? Any ideas why the session won't go to a
>> > disconnected state is you drop the network connection?