running programs on network drives

[Rich Wethington]

I recently replaced the server we use for terminal services. I have
installed all of the programs that were on the old server on the new one. My
problem is that any program that is actually on a network drive will not
work. I get the following error.

Windows cannot access the specified device, path, or file. You may not have
the appropriate permissions to access the item.

The programs work fine when run from the console, but not over terminal
services. This server also has ISA 2000 running on it. The old one did also.

Thanks,
Rich Wethington

 

[Jeff Pitsch]

Are you starting the application directly or is it within a desktop?

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

Rich Wethington wrote:
> I recently replaced the server we use for terminal services. I have
> installed all of the programs that were on the old server on the new one. My
> problem is that any program that is actually on a network drive will not
> work. I get the following error.
>
> Windows cannot access the specified device, path, or file. You may not have
> the appropriate permissions to access the item.
>
> The programs work fine when run from the console, but not over terminal
> services. This server also has ISA 2000 running on it. The old one did also.
>
> Thanks,
> Rich Wethington

 

[Jeff Pitsch]

Try reinstalling the application after TS is installed.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

Rich Wethington wrote:
> I recently replaced the server we use for terminal services. I have
> installed all of the programs that were on the old server on the new one. My
> problem is that any program that is actually on a network drive will not
> work. I get the following error.
>
> Windows cannot access the specified device, path, or file. You may not have
> the appropriate permissions to access the item.
>
> The programs work fine when run from the console, but not over terminal
> services. This server also has ISA 2000 running on it. The old one did also.
>
> Thanks,
> Rich Wethington

 

[Rich Wethington]

I am unsure what you mean. I can not add/remove a program from the control
panel if the executable is on a network drive. I can not double click an
execuutable on an network drive in wndows explorer. I get the same error
from either.

"Jeff Pitsch" wrote:

> Are you starting the application directly or is it within a desktop?
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your business
> http://jeffpitschconsulting.com
>
> Rich Wethington wrote:
> > I recently replaced the server we use for terminal services. I have
> > installed all of the programs that were on the old server on the new one. My
> > problem is that any program that is actually on a network drive will not
> > work. I get the following error.
> >
> > Windows cannot access the specified device, path, or file. You may not have
> > the appropriate permissions to access the item.
> >
> > The programs work fine when run from the console, but not over terminal
> > services. This server also has ISA 2000 running on it. The old one did also.
> >
> > Thanks,
> > Rich Wethington
>

 

[Rich Wethington]

I tried that. No luck.

"Jeff Pitsch" wrote:

> Try reinstalling the application after TS is installed.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your business
> http://jeffpitschconsulting.com
>
> Rich Wethington wrote:
> > I recently replaced the server we use for terminal services. I have
> > installed all of the programs that were on the old server on the new one. My
> > problem is that any program that is actually on a network drive will not
> > work. I get the following error.
> >
> > Windows cannot access the specified device, path, or file. You may not have
> > the appropriate permissions to access the item.
> >
> > The programs work fine when run from the console, but not over terminal
> > services. This server also has ISA 2000 running on it. The old one did also.
> >
> > Thanks,
> > Rich Wethington
>

 

[Jeff Pitsch]

The response you responded too was the wrong one. It was supposed to go
to another post.

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

Rich Wethington wrote:
> I am unsure what you mean. I can not add/remove a program from the control
> panel if the executable is on a network drive. I can not double click an
> execuutable on an network drive in wndows explorer. I get the same error
> from either.
>
> "Jeff Pitsch" wrote:
>
>> Are you starting the application directly or is it within a desktop?
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your business
>> http://jeffpitschconsulting.com
>>
>> Rich Wethington wrote:
>>> I recently replaced the server we use for terminal services. I have
>>> installed all of the programs that were on the old server on the new one. My
>>> problem is that any program that is actually on a network drive will not
>>> work. I get the following error.
>>>
>>> Windows cannot access the specified device, path, or file. You may not have
>>> the appropriate permissions to access the item.
>>>
>>> The programs work fine when run from the console, but not over terminal
>>> services. This server also has ISA 2000 running on it. The old one did also.
>>>
>>> Thanks,
>>> Rich Wethington

 

[Jeff Pitsch]

Have you tried running regmon/filemon to see if there is an issue with
permissions? Does this happen if the user is an admin?

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com

Rich Wethington wrote:
> I am unsure what you mean. I can not add/remove a program from the control
> panel if the executable is on a network drive. I can not double click an
> execuutable on an network drive in wndows explorer. I get the same error
> from either.
>
> "Jeff Pitsch" wrote:
>
>> Are you starting the application directly or is it within a desktop?
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your business
>> http://jeffpitschconsulting.com
>>
>> Rich Wethington wrote:
>>> I recently replaced the server we use for terminal services. I have
>>> installed all of the programs that were on the old server on the new one. My
>>> problem is that any program that is actually on a network drive will not
>>> work. I get the following error.
>>>
>>> Windows cannot access the specified device, path, or file. You may not have
>>> the appropriate permissions to access the item.
>>>
>>> The programs work fine when run from the console, but not over terminal
>>> services. This server also has ISA 2000 running on it. The old one did also.
>>>
>>> Thanks,
>>> Rich Wethington

 

[Rich Wethington]

I am not familiar with regmon/filemon. I have checked permissions and they
seem fine. It does the same thing for an admin or a standard user.

"Jeff Pitsch" wrote:

> Have you tried running regmon/filemon to see if there is an issue with
> permissions? Does this happen if the user is an admin?
>
> Jeff Pitsch
> Microsoft MVP - Terminal Server
> Citrix Technology Professional
> Provision Networks VIP
>
> Forums not enough?
> Get support from the experts at your business
> http://jeffpitschconsulting.com
>
> Rich Wethington wrote:
> > I am unsure what you mean. I can not add/remove a program from the control
> > panel if the executable is on a network drive. I can not double click an
> > execuutable on an network drive in wndows explorer. I get the same error
> > from either.
> >
> > "Jeff Pitsch" wrote:
> >
> >> Are you starting the application directly or is it within a desktop?
> >>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Server
> >> Citrix Technology Professional
> >> Provision Networks VIP
> >>
> >> Forums not enough?
> >> Get support from the experts at your business
> >> http://jeffpitschconsulting.com
> >>
> >> Rich Wethington wrote:
> >>> I recently replaced the server we use for terminal services. I have
> >>> installed all of the programs that were on the old server on the new one. My
> >>> problem is that any program that is actually on a network drive will not
> >>> work. I get the following error.
> >>>
> >>> Windows cannot access the specified device, path, or file. You may not have
> >>> the appropriate permissions to access the item.
> >>>
> >>> The programs work fine when run from the console, but not over terminal
> >>> services. This server also has ISA 2000 running on it. The old one did also.
> >>>
> >>> Thanks,
> >>> Rich Wethington
>

 

[Vera Noest [MVP]]

From
http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig

Q: When users start a program, they get a "file download" dialog
box, or an error message: "Windows cannot access the specified
device, path, or file. You may not have the appropriate permissions
to access the item."

A: Internet Explorer Enhanced Security (IEES) restricts access to
scripts, executable files, and other potentially unsafe files on a
UNC path unless the UNC path is added to the Local Intranet zone
explicitly. For example, if you want to access \\server\share
\setup.exe, you must add \\server to the Local Intranet zone.

On the Terminal Server, go to Control Panel - Internet Options -
Security - Local Intranet zone. Add the UNC name of the server
where the application is located, something like \\server.

Or configure this in a GPO:
User Configuration - Windows Settings - Internet Explorer
Maintenance -
Security zones and Content ratings
"Local intranet"

If needed, set the "Launching applications and unsafe files"
setting for your Local Intranet zone to Enable.

For more details, check this:
Internet Explorer Maintenance Extension Technical Reference
http://technet2.microsoft.com/WindowsServer/en/library/7393c49d-
238e-433d-9193-ffe4f64b1e0f1033.mspx

Managing Internet Explorer Enhanced Security Configuration
http://www.microsoft.com/downloads/details.aspx?FamilyID=d41b036c-
e2e1-4960-99bb-9757f7e9e31b

815141 - Internet Explorer Enhanced Security Configuration Changes
the Browsing Experience
http://support.microsoft.com/?kbid=815141

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?UmljaCBXZXRoaW5ndG9u?=
<RichWethington@discussions.microsoft.com> wrote on 11 jul 2007 in
microsoft.public.windows.terminal_services:

> I tried that. No luck.
>
> "Jeff Pitsch" wrote:
>
>> Try reinstalling the application after TS is installed.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Server
>> Citrix Technology Professional
>> Provision Networks VIP
>>
>> Forums not enough?
>> Get support from the experts at your business
>> http://jeffpitschconsulting.com
>>
>> Rich Wethington wrote:
>> > I recently replaced the server we use for terminal services.
>> > I have installed all of the programs that were on the old
>> > server on the new one. My problem is that any program that
>> > is actually on a network drive will not work. I get the
>> > following error.
>> >
>> > Windows cannot access the specified device, path, or file.
>> > You may not have the appropriate permissions to access the
>> > item.
>> >
>> > The programs work fine when run from the console, but not
>> > over terminal services. This server also has ISA 2000
>> > running on it. The old one did also.
>> >
>> > Thanks,
>> > Rich Wethington

 

[Dragos CAMARA]

hi,
uninstall Internet explorer enhanced security configuration windows
component, or set the servers where the share reside on trusted sites on
internet explorer, or put the servername and IP on the hosts on the terminal
server.
--
Dragos CAMARA
MCSA Windows 2003 server


"Rich Wethington" wrote:

> I recently replaced the server we use for terminal services. I have
> installed all of the programs that were on the old server on the new one. My
> problem is that any program that is actually on a network drive will not
> work. I get the following error.
>
> Windows cannot access the specified device, path, or file. You may not have
> the appropriate permissions to access the item.
>
> The programs work fine when run from the console, but not over terminal
> services. This server also has ISA 2000 running on it. The old one did also.
>
> Thanks,
> Rich Wethington

 

[Rich Wethington]

Vera,

It works! Thank you very much.

Rich Wethington

"Vera Noest [MVP]" wrote:

> From
> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
>
> Q: When users start a program, they get a "file download" dialog
> box, or an error message: "Windows cannot access the specified
> device, path, or file. You may not have the appropriate permissions
> to access the item."
>
> A: Internet Explorer Enhanced Security (IEES) restricts access to
> scripts, executable files, and other potentially unsafe files on a
> UNC path unless the UNC path is added to the Local Intranet zone
> explicitly. For example, if you want to access \\server\share
> \setup.exe, you must add \\server to the Local Intranet zone.
>
> On the Terminal Server, go to Control Panel - Internet Options -
> Security - Local Intranet zone. Add the UNC name of the server
> where the application is located, something like \\server.
>
> Or configure this in a GPO:
> User Configuration - Windows Settings - Internet Explorer
> Maintenance -
> Security zones and Content ratings
> "Local intranet"
>
> If needed, set the "Launching applications and unsafe files"
> setting for your Local Intranet zone to Enable.
>
> For more details, check this:
> Internet Explorer Maintenance Extension Technical Reference
> http://technet2.microsoft.com/WindowsServer/en/library/7393c49d-
> 238e-433d-9193-ffe4f64b1e0f1033.mspx
>
> Managing Internet Explorer Enhanced Security Configuration
> http://www.microsoft.com/downloads/details.aspx?FamilyID=d41b036c-
> e2e1-4960-99bb-9757f7e9e31b
>
> 815141 - Internet Explorer Enhanced Security Configuration Changes
> the Browsing Experience
> http://support.microsoft.com/?kbid=815141
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?UmljaCBXZXRoaW5ndG9u?=
> <RichWethington@discussions.microsoft.com> wrote on 11 jul 2007 in
> microsoft.public.windows.terminal_services:
>
> > I tried that. No luck.
> >
> > "Jeff Pitsch" wrote:
> >
> >> Try reinstalling the application after TS is installed.
> >>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Server
> >> Citrix Technology Professional
> >> Provision Networks VIP
> >>
> >> Forums not enough?
> >> Get support from the experts at your business
> >> http://jeffpitschconsulting.com
> >>
> >> Rich Wethington wrote:
> >> > I recently replaced the server we use for terminal services.
> >> > I have installed all of the programs that were on the old
> >> > server on the new one. My problem is that any program that
> >> > is actually on a network drive will not work. I get the
> >> > following error.
> >> >
> >> > Windows cannot access the specified device, path, or file.
> >> > You may not have the appropriate permissions to access the
> >> > item.
> >> >
> >> > The programs work fine when run from the console, but not
> >> > over terminal services. This server also has ISA 2000
> >> > running on it. The old one did also.
> >> >
> >> > Thanks,
> >> > Rich Wethington
>

 

[Vera Noest [MVP]]

Great! I'm glad that your problem is solved, and thanks for
reporting back here!
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?UmljaCBXZXRoaW5ndG9u?=
<RichWethington@discussions.microsoft.com> wrote on 12 jul 2007 in
microsoft.public.windows.terminal_services:

> Vera,
>
> It works! Thank you very much.
>
> Rich Wethington
>
> "Vera Noest [MVP]" wrote:
>
>> From
>> http://ts.veranoest.net/ts_faq_user_issues.htm#IEESconfig
>>
>> Q: When users start a program, they get a "file download"
>> dialog box, or an error message: "Windows cannot access the
>> specified device, path, or file. You may not have the
>> appropriate permissions to access the item."
>>
>> A: Internet Explorer Enhanced Security (IEES) restricts access
>> to scripts, executable files, and other potentially unsafe
>> files on a UNC path unless the UNC path is added to the Local
>> Intranet zone explicitly. For example, if you want to access
>> \\server\share \setup.exe, you must add \\server to the Local
>> Intranet zone.
>>
>> On the Terminal Server, go to Control Panel - Internet Options
>> - Security - Local Intranet zone. Add the UNC name of the
>> server where the application is located, something like
>> \\server.
>>
>> Or configure this in a GPO:
>> User Configuration - Windows Settings - Internet Explorer
>> Maintenance -
>> Security zones and Content ratings
>> "Local intranet"
>>
>> If needed, set the "Launching applications and unsafe files"
>> setting for your Local Intranet zone to Enable.
>>
>> For more details, check this:
>> Internet Explorer Maintenance Extension Technical Reference
>> http://technet2.microsoft.com/WindowsServer/en/library/7393c49d-
>> 238e-433d-9193-ffe4f64b1e0f1033.mspx
>>
>> Managing Internet Explorer Enhanced Security Configuration
>> http://www.microsoft.com/downloads/details.aspx?FamilyID=d41b036
>> c- e2e1-4960-99bb-9757f7e9e31b
>>
>> 815141 - Internet Explorer Enhanced Security Configuration
>> Changes the Browsing Experience
>> http://support.microsoft.com/?kbid=815141
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?UmljaCBXZXRoaW5ndG9u?=
>> <RichWethington@discussions.microsoft.com> wrote on 11 jul 2007
>> in microsoft.public.windows.terminal_services:
>>
>> > I tried that. No luck.
>> >
>> > "Jeff Pitsch" wrote:
>> >
>> >> Try reinstalling the application after TS is installed.
>> >>
>> >> Jeff Pitsch
>> >> Microsoft MVP - Terminal Server
>> >> Citrix Technology Professional
>> >> Provision Networks VIP
>> >>
>> >> Forums not enough?
>> >> Get support from the experts at your business
>> >> http://jeffpitschconsulting.com
>> >>
>> >> Rich Wethington wrote:
>> >> > I recently replaced the server we use for terminal
>> >> > services. I have installed all of the programs that were
>> >> > on the old server on the new one. My problem is that any
>> >> > program that is actually on a network drive will not work.
>> >> > I get the following error.
>> >> >
>> >> > Windows cannot access the specified device, path, or file.
>> >> > You may not have the appropriate permissions to access the
>> >> > item.
>> >> >
>> >> > The programs work fine when run from the console, but not
>> >> > over terminal services. This server also has ISA 2000
>> >> > running on it. The old one did also.
>> >> >
>> >> > Thanks,
>> >> > Rich Wethington