Terminal Server 2016: Printer icons are not visible in Devices and Printers

A

autit


Hello everyone!

I have following problem: On our Terminal Server, Server 2016 Version 1607 (OS Build 14393.3085) the printers are not displayed correctly under Devices and Printers for a long time. For several minutes only an unknown device is displayed under "Not specified" with the status "Device Setup in Progress".


As in the article (Printers Disappear in "Devices and Printers" after upgrading to WIndows 10) described, i checked whether the services are set to the default startup type and whether they are also started. (Which is the case.)


If I look at the printers under C:\Windows\explorer.exe ::{2227A280-3AEA-1069-A2DE-08002B30309D} they are installed and shown up correctly immediately.


Also in the applications the printers are displayed and printing also works.


However, the users call us and complain that the printers are not installed. :D

Do any of you know the problem?

Thanks, Tom


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