L
Liam Jones Astorga
Hi, yesterday when I unplugged my headphones and microphone my sound stopped working, in the sound icon I have a red X and it says "No Audio Output Device is installed"
In " Sound, video and game controllers" I have 1 device "Nvidia Virtual Audio Device (Wave Extensible) (WDM)" when I tried to install a Realtek drive everything goes right in the installation but it doesn't show up in the Device Manager.
The "High Definition Audio Controller" has a yellow warning icon on it, so I guess thats where the problem is.
The troubleshooter finds a problem every time I run it, it says "Restart your PC to finish installing drivers and updates" then i click in "apply this fix'" and it doesn't reboot automatically (idk if it should) when i rebooted manually nothing changed
In Detail Informations this shows up
PLAYING AUDIO
Issues found
Check audio device---------------------------------------------------------------------------- Detected
Your Pc must be restarted (i have restarted the laptop many times and nothing changes)--Detected
Restart your pc to finish installing drivers and updates-----------------------------------Completed
Potential issues that were checked
One or more audio services isnt running------------------------------------------ Issue not present
Hardware changes might not have been detected-------------------------------Issue not present
Detection details
Audio endpoint
Type of audio device being diagnosed
endpoint: Render
Audio endpoint
Type of audio device being diagnosed
endpoint: Render
I
Installed audio devices
This file contains the details stored in the registry dor all installed audio devices
File name: registry log.txt
Installed audio devices
This file contains the details stored in the registry dor all installed audio devices
File name: registry log.txt
I have tried:
Different troubleshooters
Updating drivers
Unistalling drives and reboot
Unistalling drives and reinstalling them manually scaning for hardware changes and adding legacy hardwares
Completly re install windows
Set to factory mode
Installing Realtek drives (it doesnt show up in device manager and no error happened during the install)
i have a MSI GV62
Idk if the sound card broke or something when i unpluged my stuff, but i really need help
Continue reading...
In " Sound, video and game controllers" I have 1 device "Nvidia Virtual Audio Device (Wave Extensible) (WDM)" when I tried to install a Realtek drive everything goes right in the installation but it doesn't show up in the Device Manager.
The "High Definition Audio Controller" has a yellow warning icon on it, so I guess thats where the problem is.
The troubleshooter finds a problem every time I run it, it says "Restart your PC to finish installing drivers and updates" then i click in "apply this fix'" and it doesn't reboot automatically (idk if it should) when i rebooted manually nothing changed
In Detail Informations this shows up
PLAYING AUDIO
Issues found
Check audio device---------------------------------------------------------------------------- Detected
Your Pc must be restarted (i have restarted the laptop many times and nothing changes)--Detected
Restart your pc to finish installing drivers and updates-----------------------------------Completed
Potential issues that were checked
One or more audio services isnt running------------------------------------------ Issue not present
Hardware changes might not have been detected-------------------------------Issue not present
Detection details
Audio endpoint
Type of audio device being diagnosed
endpoint: Render
Audio endpoint
Type of audio device being diagnosed
endpoint: Render
I
Installed audio devices
This file contains the details stored in the registry dor all installed audio devices
File name: registry log.txt
Installed audio devices
This file contains the details stored in the registry dor all installed audio devices
File name: registry log.txt
I have tried:
Different troubleshooters
Updating drivers
Unistalling drives and reboot
Unistalling drives and reinstalling them manually scaning for hardware changes and adding legacy hardwares
Completly re install windows
Set to factory mode
Installing Realtek drives (it doesnt show up in device manager and no error happened during the install)
i have a MSI GV62
Idk if the sound card broke or something when i unpluged my stuff, but i really need help
Continue reading...