Couldn't turn on Windows Defender Real-Time Protection, everything is grayed out/not running when I click it

N

njm813

I have no idea when this issue occurred, or how, I just started receiving notifications like "Turn on virus protection" and whenever I open Windows Defender Security System, I only see these [screenshots below]. When I try to run a scan, it doesn't work, saying it's not available, I can't even update Windows too because they said this device is not quite ready. I've tried using Malwarebytes but it didn't solve this problem. I used Norton to scan my laptop too but it didn't work either. I've tried several steps to solve this issue, they get theirs solved but it doesn't work for me. I don't know if I'm doing the right thing or it just doesn't really work for this issue, though there's been a lot of posts related to this. I think it's because of some software I downloaded? Idk. I even ran a scan using Microsoft Security Scanner but it says there's not malware, virus, spyware etc. found. It didn't fix this. When I try starting Windows Defender thru running "services.msc" (this is one of the steps I saw) this pops up (screenshot below).


Please help me!! :(

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