WIndows 2016 LDAP Issue with SAVIN MFP

D

D. Ingram

For this issue I have TWO Windows 2016 servers on different networks, in the same domain. One server is on site the other is hosted in a vendor cloud. I have full access to both servers. There is NOT firewall blockage causing the issue I will describe. I can telnet to both from my workstation and I can successfully run the LDP tool to both servers and successfully bind and connect using the correct credentials.

Here is the issue. I set the SAVIN MFP to create an LDAP connection to our on site 2016 server. It works as expected. I change ONLY the hostname to point to the cloud 2016 server. When I test that connection I get "Invalid Credentials(49)" in the System Log on the SAVIN. Traffic is going to the cloud hosted server. The System Log in Active Directory on that server shows, "An account was successfully logged on." for the LDAP id that I am using. However I get 'connection failed' on the Savin when I test.

All pertinent suggestions are welcome

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