Word 2016 on RDS2012R2 Quick print messes up layout

L

Larsvandersluijs

Hi,


I have a very strange problem with Word 2016 in a 2012R2 Remote desktop environment. In certain documents when i use the quick print function the document lay-out gets totally messed up. See the Original document lay-out below.


1206432.png

After using the Quick print function the document looks like this :

1206433.png


When i try to correct this, the following happens :

1206434.png


What have i tried / done so far :

- Issue only seems to happen in an RDS environment. Local Office 2016 installation does not have this issue with the exact same document

- I copied the document to a different RDS environment with Office 2016 , same problem

- I copied the document to a different RDS environment with Office 2013 , no problem

- Printing to a real printer or to a pdf/xps printer makes no difference

- When you go to file -> print and then print the document there is no problem

- When you go to file -> print and then go back to the document and then use quick print there is no problem

- The document that comes out the printer is fine, so it seems to be only a visual problem in Word.

- When i save the document after the lay-out is messed up and reopen it, it goes back to normal untill i use the quick print again.


Hopefully someone can help me out with this issue.


Thanks!

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