D
dayhiker4k
Hello Microsoft Community,
I have two Questions, Problems _SERIOUS SECURITY ISSUES: (1) Windows 10 My Screen turned to Grayscale - I did not change anything; (2) I need help securing my PCs, Network, accounts, and my Identity.
(1) Problem: my screen changed to Grayscale after waking up my PC. I never changed any settings. In fact, this is the first time I saw this. I found out how to switch it back. Hopefully, it doesn't rear its ugly head again.
(2) Here's some background about me. I am getting older (only 67). However, I have some disabilities; cannot think too well anymore, and have a heck of a time with organization.
Something really concerns me. About two weeks ago I got a call on my VoIP Vonage "Landline." I never checked the Caller ID until after my "Interaction" with this guy. (It was a Spoofed Caller ID. MY NAME). He told me he worked for Microsoft; that he was alerted about my Dell Laptop having issues, including a number of errors. Like a fool, I allowed him to gain remote access of my PC. My daughter came into my office and asked me what was going on (my phone was on speaker). Three to four minutes after my daughter alerted me that the guy was a fraud; that she thought he was an Identity Thief.
Here is what I have observed about the Dell Inspiron 5548 Laptop, and my old Dell Desktop (Purchased in 2010. I updated it to Windows 10 a few years ago. Comment: after I get the data backed up, it's going to Best Buy for recycling).
Anyway, I couldn't login to my Laptop. It wouldn't accept my Local PIN. I tried signing in using my Microsoft email address and Password with no luck. I brought the Laptop to Best Buy, and purchased a support plan with them for unlimited devices. When I get the laptop back, I plan to bring the old Dell to Geek Squad.
The Dell Windows 10 Gaming Desktop I am using, could be infected too. I have a Premium Support Plan with Dell. However, it's a hassle doing things on the phone. Next time I plan to buy a PC locally, probably at Best Buy. I am rambling.
I signed up with Identity Guard for some identity protection. However, I am "ON EDGE" .
Is it possible the screen changing is Malware?
Suggestions and Help would be GREATLY APPRECIATED. Thanks again!
PS. My comments about Windows 10, Microsoft, and Google. They have little concern about us, the customers; what we like, and out Privacy. If I had a choice, I would use a different OS. That's my two cents.
Continue reading...
I have two Questions, Problems _SERIOUS SECURITY ISSUES: (1) Windows 10 My Screen turned to Grayscale - I did not change anything; (2) I need help securing my PCs, Network, accounts, and my Identity.
(1) Problem: my screen changed to Grayscale after waking up my PC. I never changed any settings. In fact, this is the first time I saw this. I found out how to switch it back. Hopefully, it doesn't rear its ugly head again.
(2) Here's some background about me. I am getting older (only 67). However, I have some disabilities; cannot think too well anymore, and have a heck of a time with organization.
Something really concerns me. About two weeks ago I got a call on my VoIP Vonage "Landline." I never checked the Caller ID until after my "Interaction" with this guy. (It was a Spoofed Caller ID. MY NAME). He told me he worked for Microsoft; that he was alerted about my Dell Laptop having issues, including a number of errors. Like a fool, I allowed him to gain remote access of my PC. My daughter came into my office and asked me what was going on (my phone was on speaker). Three to four minutes after my daughter alerted me that the guy was a fraud; that she thought he was an Identity Thief.
Here is what I have observed about the Dell Inspiron 5548 Laptop, and my old Dell Desktop (Purchased in 2010. I updated it to Windows 10 a few years ago. Comment: after I get the data backed up, it's going to Best Buy for recycling).
Anyway, I couldn't login to my Laptop. It wouldn't accept my Local PIN. I tried signing in using my Microsoft email address and Password with no luck. I brought the Laptop to Best Buy, and purchased a support plan with them for unlimited devices. When I get the laptop back, I plan to bring the old Dell to Geek Squad.
The Dell Windows 10 Gaming Desktop I am using, could be infected too. I have a Premium Support Plan with Dell. However, it's a hassle doing things on the phone. Next time I plan to buy a PC locally, probably at Best Buy. I am rambling.
I signed up with Identity Guard for some identity protection. However, I am "ON EDGE" .
Is it possible the screen changing is Malware?
Suggestions and Help would be GREATLY APPRECIATED. Thanks again!
PS. My comments about Windows 10, Microsoft, and Google. They have little concern about us, the customers; what we like, and out Privacy. If I had a choice, I would use a different OS. That's my two cents.
Continue reading...