OneDrive Personal Vault cannot be unlocked on Windows10.

E

Efthymis Takos

I recently enabled the Personal Vault function in OneDrive (Office365 + 1TB subscription).

The vault functions correctly via browser and on my iPhone/iPad.


However, it doesn't work on my Windows10. I get two warning windows saying:


"Something went wrong with your Personal Vault.

Your Personal Vault is locked. To access your Personal Vault, please unlock it again.

[Unlock] [Close]"


And:


"We couldn't unlock your Personal Vault.

Something went wrong. Please try again.

Error Code: 0x80004005.

[OK]"


To save you time, yes I have all updates installed, rebooted my PC twice, logged out of OneDrive then logged back in.

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