My Usb Headphone Adapter not letting microphone work

J

Jhammer100

Hello, I have a Hyperx Cloud 2 gaming headset. it is a headset with a 3.5mm jack (which is microphone and sound) that connects to a convertor that converts it to USB. I have never had a problem until recently. when I plug in the headset through the USB adapter, it only recognizes that the headphones are connected, and says the microphone is disconnected. when I plug in the 3.5mm cable into my mic jack on my pc (i have 2 separate ones) it sees it perfectly fine however I cannot hear because it is only plugged into my microphone jack. can someone please explain to me why windows is being like this and is not thinking to look for it when connected to USB. I just bought a brand new USB convertor, so it is not old or broken. thanks for any responses.

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