CPU Usage of System Process - ntoskrnl.exe!PoFxSetComponentLatency+0x844

M

_moar_

Hello,



we have seen a strange issue on some of our Terminalservers. We noticed that the process "System" is constantly using 25 percent of the CPU.

The issue happens randomly but once it happens, the CPU usage can remain like this for more than 15 minutes.



I checked the system process in detail using Process Explorer and there's allways the same thread using all the CPU: ntoskrnl.exe!PoFxSetComponentLatency+0x844


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One thing all affected servers have in common is that they are using Citrix Provisioning Services. That's why I also posted this question in the Citrix support forums.

We are using Windows Server 2016 and Citrix PVS 7.15 and 1906. All VMs are running on VMWare VMware ESXi, 6.7.0.



Maybe anyone can give me a hint on this.



Regards,

Philipp



Philipp Mair

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