Laptop CPU stuck at 0.40 GHz

M

MollyBishop

Hi!


I have a truly frustrating issue with my laptop - HP Envy x360 13”.

No matter whether the laptop is plugged in or not, set to performance or battery saver mode, the CPU sticks to 0.40GHz. If I wake it up from sleeping, it’ll perform normally with a high CPU speed for literally 30 seconds then go back to snails pace.

It feels like I’ve tried every possible solution - regedit stuff, fiddling with power options, laptop and bios is fully updated. I’m getting pretty desperate - i’ve only had this laptop for 2 months.

if anyone could offer anything i might be missing i’d be grateful, thanks!

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