B
Bula1
I am experiencing BSOD on multiple HP laptops on my environment with different models of HP laptops.
1. This issue is only affecting Laptops and does not affect HP desktops in same environment
2. STOP Code: RDR_FILE_SYSTEM and what failed: mrxsmb20.sys
3. We have offline files enabled in the Environment for laptops
4. BSOD occurs on Fridays of every week with multiple users.
see below analysis of dump
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
RDR_FILE_SYSTEM (27)
If you see RxExceptionFilter on the stack then the 2nd and 3rd parameters are the
exception record and context record. Do a .cxr on the 3rd parameter and then kb to
obtain a more informative stack trace.
The high 16 bits of the first parameter is the RDBSS bugcheck code, which is defined
as follows:
RDBSS_BUG_CHECK_CACHESUP = 0xca550000,
RDBSS_BUG_CHECK_CLEANUP = 0xc1ee0000,
RDBSS_BUG_CHECK_CLOSE = 0xc10e0000,
RDBSS_BUG_CHECK_NTEXCEPT = 0xbaad0000,
Arguments:
Arg1: 00000000baad0073
Arg2: ffffbd8b9eb69808
Arg3: ffffbd8b9eb69050
Arg4: fffff8063fbbbdf8
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: HP
SYSTEM_PRODUCT_NAME: HP ProBook 640 G3
SYSTEM_SKU: 1BS09UT#ABA
BIOS_VENDOR: HP
BIOS_VERSION: P83 Ver. 01.02
BIOS_DATE: 12/06/2016
BASEBOARD_MANUFACTURER: HP
BASEBOARD_PRODUCT: 82AA
BASEBOARD_VERSION: KBC Version 49.34
DUMP_TYPE: 2
BUGCHECK_P1: baad0073
BUGCHECK_P2: ffffbd8b9eb69808
BUGCHECK_P3: ffffbd8b9eb69050
BUGCHECK_P4: fffff8063fbbbdf8
EXCEPTION_RECORD: ffffbd8b9eb69808 -- (.exr 0xffffbd8b9eb69808)
ExceptionAddress: fffff8063fbbbdf8 (mrxsmb20!Smb2InvalidateFileInfoCacheEntry+0x0000000000000048)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000008
Attempt to read from address 0000000000000008
CONTEXT: ffffbd8b9eb69050 -- (.cxr 0xffffbd8b9eb69050)
rax=0000000000000000 rbx=0000000000000000 rcx=ffff980db57e59e0
rdx=ffff980db5dc6b20 rsi=ffff980db57e59e0 rdi=ffffe7085632fa20
rip=fffff8063fbbbdf8 rsp=ffffbd8b9eb69a40 rbp=ffffbd8b9eb69b40
r8=ffffbd8b9eb69bb8 r9=00000000ffffffff r10=7ffffffffffffffc
r11=ffffe7085d6bf5d8 r12=ffff980db4a55db0 r13=0000000000000000
r14=ffff980db5dc6b20 r15=0000000000000001
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
mrxsmb20!Smb2InvalidateFileInfoCacheEntry+0x48:
fffff806`3fbbbdf8 8b4308 mov eax,dword ptr [rbx+8] ds:002b:00000000`00000008=????????
Resetting default scope
CPU_COUNT: 4
CPU_MHZ: a98
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: 8E'00000000 (cache) 8E'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: EXCEL.EXE
CURRENT_IRQL: 0
FOLLOWUP_IP:
mrxsmb20!Smb2InvalidateFileInfoCacheEntry+48
fffff806`3fbbbdf8 8b4308 mov eax,dword ptr [rbx+8]
FAULTING_IP:
mrxsmb20!Smb2InvalidateFileInfoCacheEntry+48
fffff806`3fbbbdf8 8b4308 mov eax,dword ptr [rbx+8]
BUGCHECK_STR: 0x27
READ_ADDRESS: fffff8062e5723b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000008
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000008
ANALYSIS_SESSION_HOST: L-5CG8368DY6
ANALYSIS_SESSION_TIME: 10-21-2019 16:11:31.0421
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER: from fffff8063fbd5aa4 to fffff8063fbbbdf8
STACK_TEXT:
ffffbd8b`9eb69a40 fffff806`3fbd5aa4 : ffff980d`b57e59e0 ffffe708`5c9aed00 00000000`00000380 ffffe708`5c9aed00 : mrxsmb20!Smb2InvalidateFileInfoCacheEntry+0x48
ffffbd8b`9eb69c00 fffff806`3fb56245 : 00000000`00000000 00000000`00000000 ffffe708`00000000 00000000`00000000 : mrxsmb20!MRxSmb2SetFileInformation+0x224
ffffbd8b`9eb69c90 fffff806`3bec42d5 : ffff980d`b7c25ae0 ffffbd8b`9eb69dc0 ffffe708`5c9aed04 ffffe708`55cd01f0 : mrxsmb!SmbShellSetFileInformation+0x25
ffffbd8b`9eb69cc0 fffff806`3be4011c : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe708`5632fa20 : csc!CscSetFileInformation+0x11a5
ffffbd8b`9eb6a120 fffff806`3be3e658 : ffff980d`b57e59e0 ffff980d`bd6eb4b0 ffffe708`5632fa20 ffff980d`bd6eb500 : rdbss!RxSetRenameLinkClusterInfo+0x33c
ffffbd8b`9eb6a210 fffff806`3bde3064 : ffff980d`b57e59e0 ffff980d`b57e5900 00000000`00000002 ffff980d`b4a55db0 : rdbss!RxCommonSetInformation+0x798
ffffbd8b`9eb6a300 fffff806`3be1d9d6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : rdbss!RxFsdCommonDispatch+0x5f4
ffffbd8b`9eb6a490 fffff806`3fb7ba6d : 00000000`00000000 00000000`10000004 00000000`00000000 00000000`00000000 : rdbss!RxFsdDispatch+0x86
ffffbd8b`9eb6a4e0 fffff806`2e031f39 : ffff980d`b91bfbb0 ffff980d`bd6eb4b0 ffffe708`46831f50 ffffe708`59037110 : mrxsmb!MRxSmbFsdDispatch+0xfd
ffffbd8b`9eb6a530 fffff806`336ee615 : 00000000`00000001 fffff806`336ee3c9 ffff980d`b91bfc60 ffff980d`b90e31f8 : nt!IofCallDriver+0x59
ffffbd8b`9eb6a570 fffff806`336ee159 : ffffe708`46831f50 fffff806`336e8000 fffff806`336e8000 ffff980d`bd6eb4b0 : mup!MupiCallUncProvider+0xb5
ffffbd8b`9eb6a5e0 fffff806`336f7a9a : 00000000`00000000 ffff980d`bcd12410 ffff980d`b9b4bbc0 ffff980d`bd6eb4b0 : mup!MupStateMachine+0x59
ffffbd8b`9eb6a610 fffff806`2e031f39 : ffff980d`b77ef8a0 00000000`00000000 ffff980d`b91bfbb0 ffff980d`b9b4bbc0 : mup!MupSetInformationFile+0x1fa
ffffbd8b`9eb6a670 fffff806`317155de : ffff980d`b77ef8a0 ffff980d`b9b4bbc0 ffff980d`bd6eb658 00000000`00000000 : nt!IofCallDriver+0x59
ffffbd8b`9eb6a6b0 fffff806`31713f16 : ffffbd8b`9eb6a750 00100002`00000000 ffffffff`80002f01 ffff980d`b9b67460 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x15e
ffffbd8b`9eb6a730 fffff806`2e031f39 : 00000000`00000000 ffffbd8b`9eb6a728 00000000`00000640 00000000`00000000 : FLTMGR!FltpDispatch+0xb6
ffffbd8b`9eb6a790 fffff806`2e106291 : 01d58500`6053557c 00000000`00000020 ffff37c5`722bc662 00000000`0000000a : nt!IofCallDriver+0x59
ffffbd8b`9eb6a7d0 fffff806`2e029579 : ffff980d`bd6eb4b0 00000000`00000000 00000000`00000000 ffff980d`00000000 : nt!IopCallDriverReference+0xf1
ffffbd8b`9eb6a840 fffff806`2e1d2915 : 00000000`000017a8 00000000`0cf2e448 00000000`0cf2eb70 ffffbd8b`000000cc : nt!NtSetInformationFile+0x6f9
ffffbd8b`9eb6a990 00007ff9`5719c5b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000000`0cf2e348 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`5719c5b4
THREAD_SHA1_HASH_MOD_FUNC: 3c17275787df94c4940468928101b4f78804bac4
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f5bfe10ba75bc7b21d30261fff2dfc486ed5e8d6
THREAD_SHA1_HASH_MOD: e79dcc65ef582b329efe280586a5f8fb19fba949
FAULT_INSTR_CODE: a808438b
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: mrxsmb20!Smb2InvalidateFileInfoCacheEntry+48
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: mrxsmb20
IMAGE_NAME: mrxsmb20.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 2a968ecc
IMAGE_VERSION: 10.0.18362.267
STACK_COMMAND: .cxr 0xffffbd8b9eb69050 ; kb
BUCKET_ID_FUNC_OFFSET: 48
FAILURE_BUCKET_ID: 0x27_mrxsmb20!Smb2InvalidateFileInfoCacheEntry
BUCKET_ID: 0x27_mrxsmb20!Smb2InvalidateFileInfoCacheEntry
PRIMARY_PROBLEM_CLASS: 0x27_mrxsmb20!Smb2InvalidateFileInfoCacheEntry
TARGET_TIME: 2019-10-17T15:34:34.000Z
OSBUILD: 18362
OSSERVICEPACK: 329
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-04-22 09:00:30
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 7bda
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x27_mrxsmb20!smb2invalidatefileinfocacheentry
FAILURE_ID_HASH: {25087bb5-b9be-59d5-5d4e-ec0fec68d285}
Followup: MachineOwner
Any Suggestion?
Continue reading...
1. This issue is only affecting Laptops and does not affect HP desktops in same environment
2. STOP Code: RDR_FILE_SYSTEM and what failed: mrxsmb20.sys
3. We have offline files enabled in the Environment for laptops
4. BSOD occurs on Fridays of every week with multiple users.
see below analysis of dump
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
RDR_FILE_SYSTEM (27)
If you see RxExceptionFilter on the stack then the 2nd and 3rd parameters are the
exception record and context record. Do a .cxr on the 3rd parameter and then kb to
obtain a more informative stack trace.
The high 16 bits of the first parameter is the RDBSS bugcheck code, which is defined
as follows:
RDBSS_BUG_CHECK_CACHESUP = 0xca550000,
RDBSS_BUG_CHECK_CLEANUP = 0xc1ee0000,
RDBSS_BUG_CHECK_CLOSE = 0xc10e0000,
RDBSS_BUG_CHECK_NTEXCEPT = 0xbaad0000,
Arguments:
Arg1: 00000000baad0073
Arg2: ffffbd8b9eb69808
Arg3: ffffbd8b9eb69050
Arg4: fffff8063fbbbdf8
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Read
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: HP
SYSTEM_PRODUCT_NAME: HP ProBook 640 G3
SYSTEM_SKU: 1BS09UT#ABA
BIOS_VENDOR: HP
BIOS_VERSION: P83 Ver. 01.02
BIOS_DATE: 12/06/2016
BASEBOARD_MANUFACTURER: HP
BASEBOARD_PRODUCT: 82AA
BASEBOARD_VERSION: KBC Version 49.34
DUMP_TYPE: 2
BUGCHECK_P1: baad0073
BUGCHECK_P2: ffffbd8b9eb69808
BUGCHECK_P3: ffffbd8b9eb69050
BUGCHECK_P4: fffff8063fbbbdf8
EXCEPTION_RECORD: ffffbd8b9eb69808 -- (.exr 0xffffbd8b9eb69808)
ExceptionAddress: fffff8063fbbbdf8 (mrxsmb20!Smb2InvalidateFileInfoCacheEntry+0x0000000000000048)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000008
Attempt to read from address 0000000000000008
CONTEXT: ffffbd8b9eb69050 -- (.cxr 0xffffbd8b9eb69050)
rax=0000000000000000 rbx=0000000000000000 rcx=ffff980db57e59e0
rdx=ffff980db5dc6b20 rsi=ffff980db57e59e0 rdi=ffffe7085632fa20
rip=fffff8063fbbbdf8 rsp=ffffbd8b9eb69a40 rbp=ffffbd8b9eb69b40
r8=ffffbd8b9eb69bb8 r9=00000000ffffffff r10=7ffffffffffffffc
r11=ffffe7085d6bf5d8 r12=ffff980db4a55db0 r13=0000000000000000
r14=ffff980db5dc6b20 r15=0000000000000001
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
mrxsmb20!Smb2InvalidateFileInfoCacheEntry+0x48:
fffff806`3fbbbdf8 8b4308 mov eax,dword ptr [rbx+8] ds:002b:00000000`00000008=????????
Resetting default scope
CPU_COUNT: 4
CPU_MHZ: a98
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: 8E'00000000 (cache) 8E'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: EXCEL.EXE
CURRENT_IRQL: 0
FOLLOWUP_IP:
mrxsmb20!Smb2InvalidateFileInfoCacheEntry+48
fffff806`3fbbbdf8 8b4308 mov eax,dword ptr [rbx+8]
FAULTING_IP:
mrxsmb20!Smb2InvalidateFileInfoCacheEntry+48
fffff806`3fbbbdf8 8b4308 mov eax,dword ptr [rbx+8]
BUGCHECK_STR: 0x27
READ_ADDRESS: fffff8062e5723b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000008
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000008
ANALYSIS_SESSION_HOST: L-5CG8368DY6
ANALYSIS_SESSION_TIME: 10-21-2019 16:11:31.0421
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER: from fffff8063fbd5aa4 to fffff8063fbbbdf8
STACK_TEXT:
ffffbd8b`9eb69a40 fffff806`3fbd5aa4 : ffff980d`b57e59e0 ffffe708`5c9aed00 00000000`00000380 ffffe708`5c9aed00 : mrxsmb20!Smb2InvalidateFileInfoCacheEntry+0x48
ffffbd8b`9eb69c00 fffff806`3fb56245 : 00000000`00000000 00000000`00000000 ffffe708`00000000 00000000`00000000 : mrxsmb20!MRxSmb2SetFileInformation+0x224
ffffbd8b`9eb69c90 fffff806`3bec42d5 : ffff980d`b7c25ae0 ffffbd8b`9eb69dc0 ffffe708`5c9aed04 ffffe708`55cd01f0 : mrxsmb!SmbShellSetFileInformation+0x25
ffffbd8b`9eb69cc0 fffff806`3be4011c : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe708`5632fa20 : csc!CscSetFileInformation+0x11a5
ffffbd8b`9eb6a120 fffff806`3be3e658 : ffff980d`b57e59e0 ffff980d`bd6eb4b0 ffffe708`5632fa20 ffff980d`bd6eb500 : rdbss!RxSetRenameLinkClusterInfo+0x33c
ffffbd8b`9eb6a210 fffff806`3bde3064 : ffff980d`b57e59e0 ffff980d`b57e5900 00000000`00000002 ffff980d`b4a55db0 : rdbss!RxCommonSetInformation+0x798
ffffbd8b`9eb6a300 fffff806`3be1d9d6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : rdbss!RxFsdCommonDispatch+0x5f4
ffffbd8b`9eb6a490 fffff806`3fb7ba6d : 00000000`00000000 00000000`10000004 00000000`00000000 00000000`00000000 : rdbss!RxFsdDispatch+0x86
ffffbd8b`9eb6a4e0 fffff806`2e031f39 : ffff980d`b91bfbb0 ffff980d`bd6eb4b0 ffffe708`46831f50 ffffe708`59037110 : mrxsmb!MRxSmbFsdDispatch+0xfd
ffffbd8b`9eb6a530 fffff806`336ee615 : 00000000`00000001 fffff806`336ee3c9 ffff980d`b91bfc60 ffff980d`b90e31f8 : nt!IofCallDriver+0x59
ffffbd8b`9eb6a570 fffff806`336ee159 : ffffe708`46831f50 fffff806`336e8000 fffff806`336e8000 ffff980d`bd6eb4b0 : mup!MupiCallUncProvider+0xb5
ffffbd8b`9eb6a5e0 fffff806`336f7a9a : 00000000`00000000 ffff980d`bcd12410 ffff980d`b9b4bbc0 ffff980d`bd6eb4b0 : mup!MupStateMachine+0x59
ffffbd8b`9eb6a610 fffff806`2e031f39 : ffff980d`b77ef8a0 00000000`00000000 ffff980d`b91bfbb0 ffff980d`b9b4bbc0 : mup!MupSetInformationFile+0x1fa
ffffbd8b`9eb6a670 fffff806`317155de : ffff980d`b77ef8a0 ffff980d`b9b4bbc0 ffff980d`bd6eb658 00000000`00000000 : nt!IofCallDriver+0x59
ffffbd8b`9eb6a6b0 fffff806`31713f16 : ffffbd8b`9eb6a750 00100002`00000000 ffffffff`80002f01 ffff980d`b9b67460 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x15e
ffffbd8b`9eb6a730 fffff806`2e031f39 : 00000000`00000000 ffffbd8b`9eb6a728 00000000`00000640 00000000`00000000 : FLTMGR!FltpDispatch+0xb6
ffffbd8b`9eb6a790 fffff806`2e106291 : 01d58500`6053557c 00000000`00000020 ffff37c5`722bc662 00000000`0000000a : nt!IofCallDriver+0x59
ffffbd8b`9eb6a7d0 fffff806`2e029579 : ffff980d`bd6eb4b0 00000000`00000000 00000000`00000000 ffff980d`00000000 : nt!IopCallDriverReference+0xf1
ffffbd8b`9eb6a840 fffff806`2e1d2915 : 00000000`000017a8 00000000`0cf2e448 00000000`0cf2eb70 ffffbd8b`000000cc : nt!NtSetInformationFile+0x6f9
ffffbd8b`9eb6a990 00007ff9`5719c5b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000000`0cf2e348 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`5719c5b4
THREAD_SHA1_HASH_MOD_FUNC: 3c17275787df94c4940468928101b4f78804bac4
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f5bfe10ba75bc7b21d30261fff2dfc486ed5e8d6
THREAD_SHA1_HASH_MOD: e79dcc65ef582b329efe280586a5f8fb19fba949
FAULT_INSTR_CODE: a808438b
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: mrxsmb20!Smb2InvalidateFileInfoCacheEntry+48
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: mrxsmb20
IMAGE_NAME: mrxsmb20.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 2a968ecc
IMAGE_VERSION: 10.0.18362.267
STACK_COMMAND: .cxr 0xffffbd8b9eb69050 ; kb
BUCKET_ID_FUNC_OFFSET: 48
FAILURE_BUCKET_ID: 0x27_mrxsmb20!Smb2InvalidateFileInfoCacheEntry
BUCKET_ID: 0x27_mrxsmb20!Smb2InvalidateFileInfoCacheEntry
PRIMARY_PROBLEM_CLASS: 0x27_mrxsmb20!Smb2InvalidateFileInfoCacheEntry
TARGET_TIME: 2019-10-17T15:34:34.000Z
OSBUILD: 18362
OSSERVICEPACK: 329
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-04-22 09:00:30
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 7bda
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x27_mrxsmb20!smb2invalidatefileinfocacheentry
FAILURE_ID_HASH: {25087bb5-b9be-59d5-5d4e-ec0fec68d285}
Followup: MachineOwner
Any Suggestion?
Continue reading...