Stuck Checking for Updates -- Server 2012 Never completes the operation

S

Steve Kubis

I was asked by the moderator to start a separate thread for this issue.

We have a Server 2012 Domain Controller that can no longer get updates through Windows Update. Like several other threads in this forum state, the process gets stuck "Checking for Updates" for hours, and never completes. The CPU is stuck at 50%, because svchost.exe is chewing up CPU.

I will include the WindowsUpdate.log portion from the time when "Check for Updates" is selected, to when the process appears to hang which is the end of the log. When the update process gets hung up, we used Process Monitor and found that the following Registry key attempts to be read every 30 seconds approximately 5 times in a row, followed by a blob of other operations related to Group Policy, and then the process repeats.

HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\RepositoryRestoreInProgress

This key does not exist in the Registry. It may not be related to the issue, but the process repeats endlessly.

Looking at the WindowsUpdate.log, it does appear that the update process does complete. However, the User Interface never seems to understand that, and says endless that it is "Checking for Updates".

We've tried all of the standard techniques to fix Windows Updates. This seems like it's slightly different than all of the examples of Windows Updates not working that I found as I researched this issue.

Thanks for any insight anybody has.


Here's the WindowsUpdate.log....

2017-04-14 14:11:14:617 1008 1a94 AU Triggering AU detection through DetectNow API
2017-04-14 14:11:14:617 1008 1a94 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-04-14 14:11:14:617 1008 1a94 AU Triggering Online detection (interactive)
2017-04-14 14:11:17:617 1008 8f4 AU #############
2017-04-14 14:11:17:617 1008 8f4 AU ## START ## AU: Search for updates
2017-04-14 14:11:17:617 1008 8f4 AU #########
2017-04-14 14:11:17:619 1008 8f4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-04-14 14:11:17:817 1008 8f4 Report *********** Report: Initializing static reporting data ***********
2017-04-14 14:11:17:818 1008 8f4 Report * OS Version = 6.2.9200.0.0.131344
2017-04-14 14:11:17:818 1008 8f4 Report * OS Product Type = 0x00000007
2017-04-14 14:11:17:860 1008 8f4 Report * Computer Brand = VMware, Inc.
2017-04-14 14:11:17:860 1008 8f4 Report * Computer Model = VMware Virtual Platform
2017-04-14 14:11:17:860 1008 8f4 Report * Platform Role = 1
2017-04-14 14:11:17:860 1008 8f4 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2017-04-14 14:11:17:866 1008 8f4 Report * Bios Revision = 6.00
2017-04-14 14:11:17:866 1008 8f4 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2017-04-14 14:11:17:866 1008 8f4 Report * Bios Release Date = 2013-07-30T00:00:00
2017-04-14 14:11:17:866 1008 8f4 Report * Bios Sku Number unavailable.
2017-04-14 14:11:17:876 1008 8f4 Report * Bios Vendor = Phoenix Technologies LTD
2017-04-14 14:11:17:876 1008 8f4 Report * Bios Family unavailable.
2017-04-14 14:11:17:876 1008 8f4 Report * Bios Major Release = 4
2017-04-14 14:11:17:876 1008 8f4 Report * Bios Minor Release = 6
2017-04-14 14:11:17:877 1008 8f4 Report * Locale ID = 1033
2017-04-14 14:11:17:916 1008 8f4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {063FD414-A1AF-482A-9C68-00D28251C02C} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2017-04-14 14:11:17:929 1008 988 Agent *************
2017-04-14 14:11:17:929 1008 988 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp]
2017-04-14 14:11:17:929 1008 988 Agent *********
2017-04-14 14:11:17:929 1008 988 Agent * Online = Yes; Ignore download priority = No
2017-04-14 14:11:17:929 1008 988 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-04-14 14:11:17:929 1008 988 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2017-04-14 14:11:17:929 1008 988 Agent * Search Scope = {Machine & All Users}
2017-04-14 14:11:17:929 1008 988 Agent * Caller SID for Applicability: S-1-5-21-2162671982-1212960963-348907849-1301
2017-04-14 14:11:17:968 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:18:149 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:150 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:176 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:18:235 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:235 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:257 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPBBCF.tmp with dwProvFlags 0x00000080:
2017-04-14 14:11:18:318 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:318 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:440 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:18:499 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:499 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:511 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:18:570 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:571 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:592 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPBD27.tmp with dwProvFlags 0x00000080:
2017-04-14 14:11:18:673 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:673 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:703 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:18:761 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:761 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:779 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:18:837 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:838 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:858 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPBE32.tmp with dwProvFlags 0x00000080:
2017-04-14 14:11:18:925 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:18:926 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:18:927 1008 988 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2017-04-14 14:11:18:945 1008 988 Setup Checking for agent SelfUpdate
2017-04-14 14:11:18:947 1008 988 Setup Client version: Core: 7.8.9200.17185 Aux: 7.8.9200.17185
2017-04-14 14:11:19:001 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:19:061 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:19:062 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:19:073 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:19:132 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:19:132 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:19:155 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPBF5B.tmp with dwProvFlags 0x00000080:
2017-04-14 14:11:19:188 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:19:188 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:19:202 1008 988 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v11/3/win8/windowsupdate/selfupdate"
2017-04-14 14:11:19:659 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:19:696 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:19:696 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:19:708 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPC18E.tmp with dwProvFlags 0x00000080:
2017-04-14 14:11:19:743 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:19:743 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:19:823 1008 988 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2017-04-14 14:11:19:870 1008 988 Misc Microsoft signed: NA
2017-04-14 14:11:19:870 1008 988 Misc Infrastructure signed: Yes
2017-04-14 14:11:20:123 1008 988 Setup Determining whether a new setup handler needs to be downloaded
2017-04-14 14:11:20:124 1008 988 Setup SelfUpdate handler is not found. It will be downloaded
2017-04-14 14:11:20:126 1008 988 Setup Evaluating applicability of setup package "Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6"
2017-04-14 14:11:20:300 1008 988 Setup Setup package "Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6" is not applicable
2017-04-14 14:11:20:300 1008 988 Setup Evaluating applicability of setup package "Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6"
2017-04-14 14:11:20:343 1008 988 Setup Setup package "Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6" is not applicable
2017-04-14 14:11:20:344 1008 988 Setup Evaluating applicability of setup package "Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10"
2017-04-14 14:11:20:371 1008 988 Setup Setup package "Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10" is not applicable
2017-04-14 14:11:20:372 1008 988 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2017-04-14 14:11:20:736 1008 988 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2017-04-14 14:11:20:736 1008 988 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2017-04-14 14:11:20:902 1008 988 PT WARNING: Cached cookie has expired or new PID is available
2017-04-14 14:11:20:902 1008 988 PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2017-04-14 14:11:20:983 1008 988 Agent Reading cached app categories using lifetime 604800 seconds
2017-04-14 14:11:20:984 1008 988 Agent Read 0 cached app categories
2017-04-14 14:14:36:169 1008 8f4 AU #############
2017-04-14 14:14:36:209 1008 8f4 AU ## START ## AU: Install updates
2017-04-14 14:14:36:209 1008 8f4 AU #########
2017-04-14 14:14:36:210 1008 8f4 AU # Initiating scheduled install
2017-04-14 14:14:36:239 1008 8f4 AU WARNING: There are no approved updates to install
2017-04-14 14:14:36:239 1008 8f4 AU # Exit code = 0x8024000C
2017-04-14 14:14:36:250 1008 8f4 AU #########
2017-04-14 14:14:36:250 1008 8f4 AU ## END ## AU: Install updates
2017-04-14 14:14:36:250 1008 8f4 AU #############

Continue reading...
 

Similar threads

Back
Top Bottom