Installation error on application and cmd issuing wrong \ whilst adding domain user to local group

N

ninja1701d

I am trying to install an application on a Windows Server 2016 Datacentre edition and it fails as it tries to add a domain user to a local group. The command it is issuing is cmd.exe /c net.exe localgroup "Plus Admins" "domain/sa_serviceacct" /add.

The command looks correct and when executed correctly the only difference is the "/" in the account name. I have spoken to the vendor and they state that our lockdown has caused this issue, but I am at a loss how our lockdown can change the direction of a \ to a /. We are following the security best practices for Server 2016 and this has been beating me up for weeks.

Any suggestions on what this could potentially be would be most welcome..

Nathan

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