pin a document to excel (quitck bar) gives document removed, no permission, ...

I

IRCKurt

I think this is not related to Excel and that's why I post it here. If wrong, please, except my apologies and put it in the right place.

We have an user in a citrix environment that has excel in his quick menu toolbar. He sees the recent opened documents. But when he pins (lock) them to be seen all the time, he gets the message that the document has been deleted, moved or no permissions. We see that the document is there in the right place and when we click on the document it opens: so it is not removed, permissions ok.

What could cause this? I have to say that other users on the same citrix server has never had this problem.

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Any idea what could cause this issue?

kind regards

Kurt

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