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SarahJohnson6
I have an HP Pavilion laptop with Windows 8. Recently when I click the power button under settings, and then click shutdown, the computer says it is shutting down but it ends up going into sleep mode. I tried turning off fast startup option under power settings, didn't help. Tried restoring to several previous restore points and they all said I had a corrupted file on disc C. Checked for corrupted files on disc C with Windows scan, no problems reported. Any ideas about whats going on? right now I have no way of shutting down without forcing it. Could this be virus or malware?
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