R
R. Hansen_690
Over the past few days, Windows 10 Mail and Calendar have asked me to "fix" the credentials on my Google account. When I "fix" them, everything stops working. Mail, Calendar, and People will not sync. Calendar won't even show my previous items.
As a troubleshooting step, I removed the Google account, uninstalled and reinstalled Mail and Calendar, re-added the account and waited for it to sync. Mail and People synced immediately and perfectly. Calendar took a day before my Google account even showed up in the app, but it did eventually sync.
I also tried installing Mail and Calendar in a fresh account. Same problems. Same problems in my Admin account, too. Three accounts -- two standard and one admin -- same problem.
Today, it is asking me to "fix" my account credentials again. I know this is wrong because I just added those credentials yesterday during the troubleshooting process. I tried doing the "fix" again, yesterday, and it wiped out my account sync again, so I know the credentials are current. They're a day old. I just added them.
I needed to do the whole uninstall/reinstall Mail and Calendar and then re-add the account process. It is still telling me to "fix" my account regularly, twice today. I "dismiss" this warning and everything continues to work as before. Removing the account and choosing to "Reset" the app does not work. It needs to be reinstalled for the procedure to work.
So what is going on with this account "fix?" Doing so breaks my Google account on Windows 10. Dismissing it doesn't seem to affect anything. Is this a known bug with the app? Is there some kind of problem at Google? Why did it start doing this this month?
It's not a problem with Google's servers. I have Thunderbird syncing Gmail and Google Calendar as well, using Oauth2 like Mail and Calendar, and it has no trouble with it at all. Same goes for my Android phone app. It also isn't complaining about my credentials and everything works fine.
Windows 10 x64, Version 1909 (OS Build 18363.476), Mail and Calendar version 16005.12026.20368.0.
Please do not ask me to "refresh" my machine. It has nothing to do with corrupted OS files as I have run SFC /scannow and repeatedly uninstalled and reinstalled the app.
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As a troubleshooting step, I removed the Google account, uninstalled and reinstalled Mail and Calendar, re-added the account and waited for it to sync. Mail and People synced immediately and perfectly. Calendar took a day before my Google account even showed up in the app, but it did eventually sync.
I also tried installing Mail and Calendar in a fresh account. Same problems. Same problems in my Admin account, too. Three accounts -- two standard and one admin -- same problem.
Today, it is asking me to "fix" my account credentials again. I know this is wrong because I just added those credentials yesterday during the troubleshooting process. I tried doing the "fix" again, yesterday, and it wiped out my account sync again, so I know the credentials are current. They're a day old. I just added them.
I needed to do the whole uninstall/reinstall Mail and Calendar and then re-add the account process. It is still telling me to "fix" my account regularly, twice today. I "dismiss" this warning and everything continues to work as before. Removing the account and choosing to "Reset" the app does not work. It needs to be reinstalled for the procedure to work.
So what is going on with this account "fix?" Doing so breaks my Google account on Windows 10. Dismissing it doesn't seem to affect anything. Is this a known bug with the app? Is there some kind of problem at Google? Why did it start doing this this month?
It's not a problem with Google's servers. I have Thunderbird syncing Gmail and Google Calendar as well, using Oauth2 like Mail and Calendar, and it has no trouble with it at all. Same goes for my Android phone app. It also isn't complaining about my credentials and everything works fine.
Windows 10 x64, Version 1909 (OS Build 18363.476), Mail and Calendar version 16005.12026.20368.0.
Please do not ask me to "refresh" my machine. It has nothing to do with corrupted OS files as I have run SFC /scannow and repeatedly uninstalled and reinstalled the app.
Continue reading...