Windows Defender update stuck on "0% Downloading"

P

PierreCoetzee1

Good Morning


For the last 3 weeks I for some reason can't update windows Defender. It's stuck on downloading.


Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.275.1086.0)
Status: Downloading - 0%


Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.259.652.0)
Status: Downloading - 0%


Once the update doesn't work I get the following error message:


Error 0x80070003 while downloading update for Windows Defender.



I've tried everything also methods below:


Method 1:

I suggest you to run the Windows Update troubleshooter and check if it helps.

  • Press Windows key, type troubleshooter in the search box and then press enter.
  • Select Troubleshooting. Click on view all and select Windows Update troubleshooter and follow the on-screen instructions.

Try below given method if issue persist.


Method 2:

If issue persist I suggest you to reset Windows Update component. Kindly follow the below given steps.



  • Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
  • Stop the BITS service, the Windows Update service, and the Cryptographic service. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
    • net stop bits
    • net stop wuauserv
    • net stop appidsvc
    • net stop cryptsvc
  • Rename the softare distribution folders backup copies. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
    • Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
    • Ren %systemroot%\system32\catroot2 catroot2.bak
  • Restart the BITS service, the Windows Update service, and the Cryptographic service. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
    • net start bits
    • net start wuauserv
    • net start appidsvc
    • net start cryptsvc
  • Restart your PC and check if it works.

Method 3:

The system file may have got corrupted due to corruption in system file. I suggest you to try the following steps:

  • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  • In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth



  • Close the command prompt and restart the PC and check if it works.

Continue reading...
 

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