B
BrandiM97
After the last major Windows update, my printer stopped working. We uninstalled the update and the printer worked again. when i click to print anything and the dialog box pops up, it allows me to click "print to PDF", but if i click on the Brother printer (L5850DW), it immediately reverts back to "print to PDF", so i'm not able to select the printer.
I have checked to make sure that the printer is set to the default printer. there are no other printers that are being used. It is set up with the wireless connection. We have another computer that has received the same Windows update and it still prints fine (with wireless). We have also tried uninstalling and re-installing the proper driver from the Brother website.
everywhere i look i don't see that specific issue -anyone have any suggestions?
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I have checked to make sure that the printer is set to the default printer. there are no other printers that are being used. It is set up with the wireless connection. We have another computer that has received the same Windows update and it still prints fine (with wireless). We have also tried uninstalling and re-installing the proper driver from the Brother website.
everywhere i look i don't see that specific issue -anyone have any suggestions?
Continue reading...