S
sneeky killer
I recently built my brother a new computer and everything is working fine except for one major problem: The PC randomly freezes and reboots, and when booted from sleep/hibernate state is completely frozen
Specs:
CPU - 2700x
GPU - RX 5700
MOBO - ASUSTek B450-M
RAM - 32GB DDR4 3200MHz CL16 G.Skill Ripjaws
The error code I got from event viewer is:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffa80a63d65040, 0xfffff8025c2c05a4, 0xffffffffc0000001, 0x0000000000000003). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 5dc306d4-e3b7-4bd1-9e5a-de00812df9e1.
And below is what was inside of the memory dump
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa80a63d65040, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8025c2c05a4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
DUMP_TYPE: 1
BUGCHECK_P1: ffffa80a63d65040
BUGCHECK_P2: fffff8025c2c05a4
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
+0
fffff802`5c2c05a4 0000 add byte ptr [rax],al
DEFAULT_BUCKET_ID: CORRUPT_MODULELIST_0x116
CPU_COUNT: 10
CPU_MHZ: f98
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BUGCHECK_STR: 0x116
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-TBJ35PH
ANALYSIS_SESSION_TIME: 11-26-2019 21:47:18.0056
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffdb08`c34aea08 fffff802`63f109da : 00000000`00000116 ffffa80a`63d65040 fffff802`5c2c05a4 ffffffff`c0000001 : 0xfffff802`5efc14e0
ffffdb08`c34aea10 00000000`00000116 : ffffa80a`63d65040 fffff802`5c2c05a4 ffffffff`c0000001 00000000`00000003 : 0xfffff802`63f109da
ffffdb08`c34aea18 ffffa80a`63d65040 : fffff802`5c2c05a4 ffffffff`c0000001 00000000`00000003 00000000`00002000 : 0x116
ffffdb08`c34aea20 fffff802`5c2c05a4 : ffffffff`c0000001 00000000`00000003 00000000`00002000 ffffa80a`63d65040 : 0xffffa80a`63d65040
ffffdb08`c34aea28 ffffffff`c0000001 : 00000000`00000003 00000000`00002000 ffffa80a`63d65040 fffff802`63ebfe9b : 0xfffff802`5c2c05a4
ffffdb08`c34aea30 00000000`00000003 : 00000000`00002000 ffffa80a`63d65040 fffff802`63ebfe9b fffff802`5c2c05a4 : 0xffffffff`c0000001
ffffdb08`c34aea38 00000000`00002000 : ffffa80a`63d65040 fffff802`63ebfe9b fffff802`5c2c05a4 ffffa80a`63948000 : 0x3
ffffdb08`c34aea40 ffffa80a`63d65040 : fffff802`63ebfe9b fffff802`5c2c05a4 ffffa80a`63948000 ffffa80a`639480d8 : 0x2000
ffffdb08`c34aea48 fffff802`63ebfe9b : fffff802`5c2c05a4 ffffa80a`63948000 ffffa80a`639480d8 00000000`00000000 : 0xffffa80a`63d65040
ffffdb08`c34aea50 fffff802`5c2c05a4 : ffffa80a`63948000 ffffa80a`639480d8 00000000`00000000 ffffa80a`63d65040 : 0xfffff802`63ebfe9b
ffffdb08`c34aea58 ffffa80a`63948000 : ffffa80a`639480d8 00000000`00000000 ffffa80a`63d65040 00000000`00002000 : 0xfffff802`5c2c05a4
ffffdb08`c34aea60 ffffa80a`639480d8 : 00000000`00000000 ffffa80a`63d65040 00000000`00002000 00000000`00000001 : 0xffffa80a`63948000
ffffdb08`c34aea68 00000000`00000000 : ffffa80a`63d65040 00000000`00002000 00000000`00000001 ffffa80a`639489e0 : 0xffffa80a`639480d8
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID: CORRUPT_MODULELIST_0x116
PRIMARY_PROBLEM_CLASS: CORRUPT_MODULELIST_0x116
FAILURE_BUCKET_ID: CORRUPT_MODULELIST_0x116
TARGET_TIME: 2019-11-27T03:42:35.000Z
OSBUILD: 18362
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2a
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:corrupt_modulelist_0x116
FAILURE_ID_HASH: {31ac3780-c5f2-d530-0d34-c94f8f38c68a}
Followup: MachineOwner
---------
WARNING: Unable to reset page directories
-----------------------------------------------------------
I have tried uninstalling the graphics drivers completely and reinstalling them but the issue has persisted, any additional help would be greatly appreciated
Continue reading...
Specs:
CPU - 2700x
GPU - RX 5700
MOBO - ASUSTek B450-M
RAM - 32GB DDR4 3200MHz CL16 G.Skill Ripjaws
The error code I got from event viewer is:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffa80a63d65040, 0xfffff8025c2c05a4, 0xffffffffc0000001, 0x0000000000000003). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 5dc306d4-e3b7-4bd1-9e5a-de00812df9e1.
And below is what was inside of the memory dump
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa80a63d65040, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8025c2c05a4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
DUMP_TYPE: 1
BUGCHECK_P1: ffffa80a63d65040
BUGCHECK_P2: fffff8025c2c05a4
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
+0
fffff802`5c2c05a4 0000 add byte ptr [rax],al
DEFAULT_BUCKET_ID: CORRUPT_MODULELIST_0x116
CPU_COUNT: 10
CPU_MHZ: f98
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BUGCHECK_STR: 0x116
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-TBJ35PH
ANALYSIS_SESSION_TIME: 11-26-2019 21:47:18.0056
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffdb08`c34aea08 fffff802`63f109da : 00000000`00000116 ffffa80a`63d65040 fffff802`5c2c05a4 ffffffff`c0000001 : 0xfffff802`5efc14e0
ffffdb08`c34aea10 00000000`00000116 : ffffa80a`63d65040 fffff802`5c2c05a4 ffffffff`c0000001 00000000`00000003 : 0xfffff802`63f109da
ffffdb08`c34aea18 ffffa80a`63d65040 : fffff802`5c2c05a4 ffffffff`c0000001 00000000`00000003 00000000`00002000 : 0x116
ffffdb08`c34aea20 fffff802`5c2c05a4 : ffffffff`c0000001 00000000`00000003 00000000`00002000 ffffa80a`63d65040 : 0xffffa80a`63d65040
ffffdb08`c34aea28 ffffffff`c0000001 : 00000000`00000003 00000000`00002000 ffffa80a`63d65040 fffff802`63ebfe9b : 0xfffff802`5c2c05a4
ffffdb08`c34aea30 00000000`00000003 : 00000000`00002000 ffffa80a`63d65040 fffff802`63ebfe9b fffff802`5c2c05a4 : 0xffffffff`c0000001
ffffdb08`c34aea38 00000000`00002000 : ffffa80a`63d65040 fffff802`63ebfe9b fffff802`5c2c05a4 ffffa80a`63948000 : 0x3
ffffdb08`c34aea40 ffffa80a`63d65040 : fffff802`63ebfe9b fffff802`5c2c05a4 ffffa80a`63948000 ffffa80a`639480d8 : 0x2000
ffffdb08`c34aea48 fffff802`63ebfe9b : fffff802`5c2c05a4 ffffa80a`63948000 ffffa80a`639480d8 00000000`00000000 : 0xffffa80a`63d65040
ffffdb08`c34aea50 fffff802`5c2c05a4 : ffffa80a`63948000 ffffa80a`639480d8 00000000`00000000 ffffa80a`63d65040 : 0xfffff802`63ebfe9b
ffffdb08`c34aea58 ffffa80a`63948000 : ffffa80a`639480d8 00000000`00000000 ffffa80a`63d65040 00000000`00002000 : 0xfffff802`5c2c05a4
ffffdb08`c34aea60 ffffa80a`639480d8 : 00000000`00000000 ffffa80a`63d65040 00000000`00002000 00000000`00000001 : 0xffffa80a`63948000
ffffdb08`c34aea68 00000000`00000000 : ffffa80a`63d65040 00000000`00002000 00000000`00000001 ffffa80a`639489e0 : 0xffffa80a`639480d8
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID: CORRUPT_MODULELIST_0x116
PRIMARY_PROBLEM_CLASS: CORRUPT_MODULELIST_0x116
FAILURE_BUCKET_ID: CORRUPT_MODULELIST_0x116
TARGET_TIME: 2019-11-27T03:42:35.000Z
OSBUILD: 18362
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 2a
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:corrupt_modulelist_0x116
FAILURE_ID_HASH: {31ac3780-c5f2-d530-0d34-c94f8f38c68a}
Followup: MachineOwner
---------
WARNING: Unable to reset page directories
-----------------------------------------------------------
I have tried uninstalling the graphics drivers completely and reinstalling them but the issue has persisted, any additional help would be greatly appreciated
Continue reading...