Windows 10: Microsoft Protected EAP (PEAP) - 802.1x Authentication Credentials (User Authentication) are lost after updates every time

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Sanjailal K P

We are using the Microsoft Protected EAP (PEAP) Network Authentication with CISCO ISE to authenticate endpoints in our campus.


Every time after the installing updates on Windows 10 Computers, the 802.1x authentication credentials (User Authentication) saved on the clients are lost. We need to replace the username / password to successfully connect the client to the network.


After thorough examination, the Cisco Support team concluded that the the authentication credentials on windows 10 are either lost or altered during/after the installing the updates.


Kindly help to resolve the issue.


Thank you,


Sanjailal K P

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