Windows 10 Update Errors 0x80073712 and 0x80070002 and 0x8007007e

[Boris SD1]

Hi,

I opened up a thread on this, which unfortunately got locked, so need to follow-up here.

Original thread

Problem definition:

Dell XPS13 9350 (2016)

Windows 10 Home, version 1803

Cannot update to version 1903 (Windows Update) or 1909 (manually)


It took me a while to try out all suggested solutions in the previous thread and everything else I found on the Internet, but unfortunately nothing worked - Windows Update consistently fails at installing the new version anywhere between 40% and 90%. I tried at least 7-8 different approaches, each taking about 30-60mins. Any more ideas to try?


Tried and failed:

1. Regular Windows Update.

2. Windows 10 Update Assistant

3. Microsoft Windows Update Troubleshooter (seemed to fix some issues with green checkmarks, but no result).

4. Downloaded the latest Microsoft Servicing Stack Update for Win10 x64 v.1803 (Nov. 2019), from Microsoft Update Catalog. It installed a single security update (1 min), restarted, Windows Update still failed.

5. Fix Windows file corruption

DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow - consistently failed with

Windows Resource Protection could not start the repair service.

Tried again several solutions from here, but none helped to resolve the issue.

6. Reset Windows Update Service

net stop wuauserv​

net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver​

7. Manual upgrade with Windows Media Creation Tool 1909


Thanks,

-Boris

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