Strange Drive Partitions Are Not Allowing The Installation of Software

B

BradWigger

Strange Drive Partitions Are Not Allowing The Installation of Software

After much frustration, my tech illiterate friend came to me for assistance saying that she was unable to install any new software. I checked the drives in the manager and found nothing wrong, yet the problem still persisted. Having no other recourse, I viewed the drive through diskpart and came upon something I've never seen before. A strange subscript in the partitions that uses two different drive letters but then being marked officially as drive "C".


ex)

Volume 1 C OS NTFS Partition 222 GB Healthy Boot

C:\E Drive\


I have never come across a problem like this. As I want to help my friend, I have come here looking for help and some clarification. I need to know what happened so that I can prevent it from happening again and, if this comes up again, fix it myself. Thank you for your help!









Microsoft Windows [Version 10.0.18363.535]

(c) 2019 Microsoft Corporation. All rights reserved.



C:\WINDOWS\system32>bcdedit /enum all



Firmware Boot Manager

---------------------

identifier {fwbootmgr}

displayorder {bootmgr}

timeout 0



Windows Boot Manager

--------------------

identifier {bootmgr}

device partition=\Device\HarddiskVolume1

path \EFI\Microsoft\Boot\bootmgfw.efi

description Windows Boot Manager

locale en-US

inherit {globalsettings}

isolatedcontext Yes

default {current}

resumeobject {3c00e0ab-1e5c-11ea-a304-fbf494c382cf}

displayorder {current}

toolsdisplayorder {memdiag}

timeout 30



Windows Boot Loader

-------------------

identifier {09c405cc-9ec4-11e5-9b46-5ce0c5654d7a}

device ramdisk=[\Device\HarddiskVolume6]\sources\sos.wim,{ramdiskoptions}

path \windows\system32\winload.efi

description Dell Assist

locale en-US

inherit {bootloadersettings}

displaymessage Recovery

isolatedcontext Yes

osdevice ramdisk=[\Device\HarddiskVolume6]\sources\sos.wim,{ramdiskoptions}

systemroot \Windows

nx OptIn

bootmenupolicy Standard

winpe Yes



Windows Boot Loader

-------------------

identifier {current}

device partition=C:

path \WINDOWS\system32\winload.efi

description Windows 10

locale en-US

inherit {bootloadersettings}

recoverysequence {3c00e0ad-1e5c-11ea-a304-fbf494c382cf}

displaymessageoverride Recovery

recoveryenabled Yes

isolatedcontext Yes

allowedinmemorysettings 0x15000075

osdevice partition=C:

systemroot \WINDOWS

resumeobject {3c00e0ab-1e5c-11ea-a304-fbf494c382cf}

nx OptIn

bootmenupolicy Standard



Windows Boot Loader

-------------------

identifier {3c00e0ad-1e5c-11ea-a304-fbf494c382cf}

device ramdisk=[\Device\HarddiskVolume4]\Recovery\WindowsRE\Winre.wim,{3c00e0ae-1e5c-11ea-a304-fbf494c382cf}

path \windows\system32\winload.efi

description Windows Recovery Environment

locale en-US

inherit {bootloadersettings}

displaymessage Recovery

isolatedcontext Yes

osdevice ramdisk=[\Device\HarddiskVolume4]\Recovery\WindowsRE\Winre.wim,{3c00e0ae-1e5c-11ea-a304-fbf494c382cf}

systemroot \windows

nx OptIn

bootmenupolicy Standard

winpe Yes



Windows Setup

-------------

identifier {7254a080-1510-4e85-ac0f-e7fb3d444736}

device ramdisk=[C:]\$WINDOWS.~BT\Sources\SafeOS\winre.wim,{583e1f11-1e41-11ea-9338-ec5c6861ed2c}

custom:11000083 partition=C:

path \windows\system32\winload.efi

description Windows Rollback

locale en-US

bootstatfilepath \$WINDOWS.~BT\Sources\SafeOS\bootstat.dat

inherit {bootloadersettings}

restartonfailure Yes

isolatedcontext Yes

osdevice ramdisk=[C:]\$WINDOWS.~BT\Sources\SafeOS\winre.wim,{583e1f11-1e41-11ea-9338-ec5c6861ed2c}

custom:21000152 partition=C:

systemroot \windows

nx OptIn

bootmenupolicy Standard

winpe Yes



Windows Boot Loader

-------------------

identifier {781b8cf2-8c8b-11e9-9fc9-d8d09035b0e9}

device ramdisk=[\Device\HarddiskVolume4]\Recovery\WindowsRE\Winre.wim,{781b8cf3-8c8b-11e9-9fc9-d8d09035b0e9}

path \windows\system32\winload.efi

description Windows Recovery Environment

locale en-US

inherit {bootloadersettings}

displaymessage Recovery

isolatedcontext Yes

osdevice ramdisk=[\Device\HarddiskVolume4]\Recovery\WindowsRE\Winre.wim,{781b8cf3-8c8b-11e9-9fc9-d8d09035b0e9}

systemroot \windows

nx OptIn

bootmenupolicy Standard

winpe Yes



Resume from Hibernate

---------------------

identifier {3c00e0ab-1e5c-11ea-a304-fbf494c382cf}

device partition=C:

path \WINDOWS\system32\winresume.efi

description Windows Resume Application

locale en-US

inherit {resumeloadersettings}

recoverysequence {3c00e0ad-1e5c-11ea-a304-fbf494c382cf}

recoveryenabled Yes

isolatedcontext Yes

allowedinmemorysettings 0x15000075

filedevice partition=C:

filepath \hiberfil.sys

bootmenupolicy Standard

debugoptionenabled No



Resume from Hibernate

---------------------

identifier {c59b313b-8c98-11e9-83c6-d8d09035b0e9}

device partition=C:

path \Windows\system32\winresume.efi

description Windows Resume Application

locale en-US

inherit {resumeloadersettings}

recoverysequence {781b8cf2-8c8b-11e9-9fc9-d8d09035b0e9}

recoveryenabled Yes

isolatedcontext Yes

allowedinmemorysettings 0x15000075

filedevice partition=C:

filepath \hiberfil.sys

bootmenupolicy Standard

debugoptionenabled No



Windows Memory Tester

---------------------

identifier {memdiag}

device partition=\Device\HarddiskVolume1

path \EFI\Microsoft\Boot\memtest.efi

description Windows Memory Diagnostic

locale en-US

inherit {globalsettings}

badmemoryaccess Yes

isolatedcontext Yes



EMS Settings

------------

identifier {emssettings}

bootems No

isolatedcontext Yes



Debugger Settings

-----------------

identifier {dbgsettings}

debugtype Local

isolatedcontext Yes



RAM Defects

-----------

identifier {badmemory}

isolatedcontext Yes



Global Settings

---------------

identifier {globalsettings}

inherit {dbgsettings}

{emssettings}

{badmemory}

isolatedcontext Yes



Boot Loader Settings

--------------------

identifier {bootloadersettings}

inherit {globalsettings}

{hypervisorsettings}

isolatedcontext Yes



Hypervisor Settings

-------------------

identifier {hypervisorsettings}

isolatedcontext Yes

hypervisordebugtype Serial

hypervisordebugport 1

hypervisorbaudrate 115200



Resume Loader Settings

----------------------

identifier {resumeloadersettings}

inherit {globalsettings}

isolatedcontext Yes



Device options

--------------

identifier {3c00e0ae-1e5c-11ea-a304-fbf494c382cf}

description Windows Recovery

isolatedcontext Yes

ramdisksdidevice partition=\Device\HarddiskVolume4

ramdisksdipath \Recovery\WindowsRE\boot.sdi



Device options

--------------

identifier {583e1f11-1e41-11ea-9338-ec5c6861ed2c}

description Windows Setup

isolatedcontext Yes

ramdisksdidevice partition=C:

ramdisksdipath \$WINDOWS.~BT\Sources\SafeOS\boot.sdi



Device options

--------------

identifier {781b8cf3-8c8b-11e9-9fc9-d8d09035b0e9}

description Windows Recovery

isolatedcontext Yes

ramdisksdidevice partition=\Device\HarddiskVolume4

ramdisksdipath \Recovery\WindowsRE\boot.sdi



Setup Ramdisk Options

---------------------

identifier {ramdiskoptions}

isolatedcontext Yes

ramdisksdidevice partition=\Device\HarddiskVolume6

ramdisksdipath \sources\boot.sdi



C:\WINDOWS\system32>bcdedit | find"osdevice"

'find"osdevice"' is not recognized as an internal or external command,

operable program or batch file.



C:\WINDOWS\system32>diskpart



Microsoft DiskPart version 10.0.18362.1



Copyright (C) Microsoft Corporation.

On computer: DESKTOP-ANE7NJH



DISKPART> list disk



Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 238 GB 17 MB *



DISKPART> list volume



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

Volume 0 D DVD-ROM 0 B No Media

Volume 1 C OS NTFS Partition 222 GB Healthy Boot

C:\E Drive\

Volume 2 WINRETOOLS NTFS Partition 990 MB Healthy

Volume 3 Image NTFS Partition 12 GB Healthy

Volume 4 DELLSUPPORT NTFS Partition 1147 MB Healthy

Volume 5 ESP FAT32 Partition 750 MB Healthy System



DISKPART> select disk 0



Disk 0 is now the selected disk.



DISKPART> list partition



Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 System 750 MB 1024 KB

Partition 2 Reserved 128 MB 751 MB

Partition 3 Primary 222 GB 879 MB

Partition 4 Recovery 990 MB 223 GB

Partition 5 Recovery 12 GB 224 GB

Partition 6 Recovery 1147 MB 237 GB



DISKPART> select partition 1



Partition 1 is now the selected partition.



DISKPART> detail partition



Partition 1

Type : c12a7328-f81f-11d2-ba4b-00a0c93ec93b

Hidden : Yes

Required: No

Attrib : 0X8000000000000000

Offset in Bytes: 1048576



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 5 ESP FAT32 Partition 750 MB Healthy System



DISKPART> select partition 2



Partition 2 is now the selected partition.



DISKPART> detail partition



Partition 2

Type : e3c9e316-0b5c-4db8-817d-f92df00215ae

Hidden : Yes

Required: No

Attrib : 0X8000000000000000

Offset in Bytes: 787480576



There is no volume associated with this partition.



DISKPART> select partition 3



Partition 3 is now the selected partition.



DISKPART> detail partition 3



The arguments specified for this command are not valid.

For more information on the command type: HELP DETAIL PARTITION



DISKPART> detail partition



Partition 3

Type : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden : No

Required: No

Attrib : 0000000000000000

Offset in Bytes: 921698304



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 C OS NTFS Partition 222 GB Healthy Boot

C:\E Drive\



DISKPART> select partition 4



Partition 4 is now the selected partition.



DISKPART> detail partition



Partition 4

Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac

Hidden : No

Required: Yes

Attrib : 0X8000000000000001

Offset in Bytes: 240359833600



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 6 WINRETOOLS NTFS Partition 990 MB Healthy Hidden



DISKPART> select partition 5



Partition 5 is now the selected partition.



DISKPART> detail partition



Partition 5

Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac

Hidden : No

Required: Yes

Attrib : 0X8000000000000001

Offset in Bytes: 241397923840



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 7 Image NTFS Partition 12 GB Healthy Hidden



DISKPART> select partition 6



Partition 6 is now the selected partition.



DISKPART> detal partition



Microsoft DiskPart version 10.0.18362.1



ACTIVE - Mark the selected partition as active.

ADD - Add a mirror to a simple volume.

ASSIGN - Assign a drive letter or mount point to the selected volume.

ATTRIBUTES - Manipulate volume or disk attributes.

ATTACH - Attaches a virtual disk file.

AUTOMOUNT - Enable and disable automatic mounting of basic volumes.

BREAK - Break a mirror set.

CLEAN - Clear the configuration information, or all information, off the

disk.

COMPACT - Attempts to reduce the physical size of the file.

CONVERT - Convert between different disk formats.

CREATE - Create a volume, partition or virtual disk.

DELETE - Delete an object.

DETAIL - Provide details about an object.

DETACH - Detaches a virtual disk file.

EXIT - Exit DiskPart.

EXTEND - Extend a volume.

EXPAND - Expands the maximum size available on a virtual disk.

FILESYSTEMS - Display current and supported file systems on the volume.

FORMAT - Format the volume or partition.

GPT - Assign attributes to the selected GPT partition.

HELP - Display a list of commands.

IMPORT - Import a disk group.

INACTIVE - Mark the selected partition as inactive.

LIST - Display a list of objects.

MERGE - Merges a child disk with its parents.

ONLINE - Online an object that is currently marked as offline.

OFFLINE - Offline an object that is currently marked as online.

RECOVER - Refreshes the state of all disks in the selected pack.

Attempts recovery on disks in the invalid pack, and

resynchronizes mirrored volumes and RAID5 volumes

that have stale plex or parity data.

REM - Does nothing. This is used to comment scripts.

REMOVE - Remove a drive letter or mount point assignment.

REPAIR - Repair a RAID-5 volume with a failed member.

RESCAN - Rescan the computer looking for disks and volumes.

RETAIN - Place a retained partition under a simple volume.

SAN - Display or set the SAN policy for the currently booted OS.

SELECT - Shift the focus to an object.

SETID - Change the partition type.

SHRINK - Reduce the size of the selected volume.

UNIQUEID - Displays or sets the GUID partition table (GPT) identifier or

master boot record (MBR) signature of a disk.



DISKPART> select disk 0



Disk 0 is now the selected disk.



DISKPART> detail disk



BC501 NVMe SK hynix 256GB

Disk ID: {A51213C2-3844-427D-8760-7EEBFEE65D81}

Type : RAID

Status : Online

Path : 3

Target : 0

LUN ID : 0

Location Path : PCIROOT(0)#PCI(1700)#RAID(P03T00L00)

Current Read-only State : No

Read-only : No

Boot Disk : Yes

Pagefile Disk : Yes

Hibernation File Disk : No

Crashdump Disk : Yes

Clustered Disk : No



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

Volume 1 C OS NTFS Partition 222 GB Healthy Boot

C:\E Drive\

Volume 2 WINRETOOLS NTFS Partition 990 MB Healthy

Volume 3 Image NTFS Partition 12 GB Healthy

Volume 4 DELLSUPPORT NTFS Partition 1147 MB Healthy

Volume 5 ESP FAT32 Partition 750 MB Healthy System



DISKPART>

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