T
Tammie1313
Had an issue where my printer continuously printed the same page without stopping! Probably printed over 100 pages and never stopped!!
Didn't really find a straightforward solution, so I thought I'd share here what finally worked for me;
1. Pull the paper out of the printer’s paper feeder. This step at least stops the immediate problem and stops wasting paper and ink/toner!!
2. Go to; Control panel ; Devices and Printers ; Right click on the offending printer; select “see whats printing”
When new window opens, Select “Printer” then “Cancel all documents”
When asked “Are you sure you want to cancel?” select “Yes” Close window
3. Go to “Start” Type “cmd”
When command prompt opens, type net stop spooler then press enter – close the window
Hard reset the printer – turn power OFF, wait a minute, turn power ON
Again Go to “Start” Type “cmd”
When command prompt opens type net start spooler then press enter – close the window
4. If not resolved, turn printer OFF, unplug printer from wall, reboot computer When computer restarts, plug in printer and power printer ON.
Now document will be cleared and printing can be done normally.
Hope this helps someone.
Continue reading...
Didn't really find a straightforward solution, so I thought I'd share here what finally worked for me;
1. Pull the paper out of the printer’s paper feeder. This step at least stops the immediate problem and stops wasting paper and ink/toner!!
2. Go to; Control panel ; Devices and Printers ; Right click on the offending printer; select “see whats printing”
When new window opens, Select “Printer” then “Cancel all documents”
When asked “Are you sure you want to cancel?” select “Yes” Close window
3. Go to “Start” Type “cmd”
When command prompt opens, type net stop spooler then press enter – close the window
Hard reset the printer – turn power OFF, wait a minute, turn power ON
Again Go to “Start” Type “cmd”
When command prompt opens type net start spooler then press enter – close the window
4. If not resolved, turn printer OFF, unplug printer from wall, reboot computer When computer restarts, plug in printer and power printer ON.
Now document will be cleared and printing can be done normally.
Hope this helps someone.
Continue reading...