General Protection Error at start up

D

debba

This morning when I booted up my computer, I received a message similar to
this:
General Protection Error. You Must ReStart Computer. System Halted.

I've fought this problem all day. It will start in safe mode but most of
the time from there, I can get on the Internet. I've tried System Restore
but it did not help.

Any suggestions????

thanks.
 
W

webster72n

"debba" <debba@discussions.microsoft.com> wrote in message
news:FCCCC670-6F04-4587-8F9D-9D3C09D6F5A8@microsoft.com...
> This morning when I booted up my computer, I received a message similar to
> this:
> General Protection Error. You Must ReStart Computer. System Halted.
>
> I've fought this problem all day. It will start in safe mode but most of
> the time from there, I can get on the Internet. I've tried System Restore
> but it did not help.
>
> Any suggestions????


Do you recall what you did before this happened, i.e. installing any new
software or hardware? Any changes you made? That is important to know.
<H>.

>
> thanks.
 
D

debba

Last night, I updated Shockwave. I used the computer for a while and then
shut it down. Then, this morning, I started getting the error. So I did a
System Restore that was a few days old. The System Restore did not help so I
reversed the Restore Operation. The subsequent restart did O.K. and that's
why I'm able to be on the Internet right now. I'm afraid that when I shut
down for the night, I'll be back to square one.

Thanks.



"webster72n" wrote:

>
> "debba" <debba@discussions.microsoft.com> wrote in message
> news:FCCCC670-6F04-4587-8F9D-9D3C09D6F5A8@microsoft.com...
> > This morning when I booted up my computer, I received a message similar to
> > this:
> > General Protection Error. You Must ReStart Computer. System Halted.
> >
> > I've fought this problem all day. It will start in safe mode but most of
> > the time from there, I can get on the Internet. I've tried System Restore
> > but it did not help.
> >
> > Any suggestions????

>
> Do you recall what you did before this happened, i.e. installing any new
> software or hardware? Any changes you made? That is important to know.
> <H>.
>
> >
> > thanks.

>
>
>
 
H

Heirloom

debba,
Take a look at this link to a MS site re: your error............
http://support.microsoft.com/kb/82710/en-us
It deals with the General Protection Error and how to troubleshoot
Heirloom, old and hope that helps

"debba" <debba@discussions.microsoft.com> wrote in message
news:53BEF954-83EB-4249-B698-BF058DD2B23E@microsoft.com...
> Last night, I updated Shockwave. I used the computer for a while and then
> shut it down. Then, this morning, I started getting the error. So I did
> a
> System Restore that was a few days old. The System Restore did not help
> so I
> reversed the Restore Operation. The subsequent restart did O.K. and
> that's
> why I'm able to be on the Internet right now. I'm afraid that when I shut
> down for the night, I'll be back to square one.
>
> Thanks.
>
>
>
> "webster72n" wrote:
>
>>
>> "debba" <debba@discussions.microsoft.com> wrote in message
>> news:FCCCC670-6F04-4587-8F9D-9D3C09D6F5A8@microsoft.com...
>> > This morning when I booted up my computer, I received a message similar
>> > to
>> > this:
>> > General Protection Error. You Must ReStart Computer. System Halted.
>> >
>> > I've fought this problem all day. It will start in safe mode but most
>> > of
>> > the time from there, I can get on the Internet. I've tried System
>> > Restore
>> > but it did not help.
>> >
>> > Any suggestions????

>>
>> Do you recall what you did before this happened, i.e. installing any new
>> software or hardware? Any changes you made? That is important to know.
>> <H>.
>>
>> >
>> > thanks.

>>
>>
>>
 
G

Greegor

Is this what happens when software for one version of windows
is installed on another version of windows?
 
W

webster72n

"Greegor" <Greegor47@gmail.com> wrote in message
news:1eaef9c5-98a2-4da4-96be-3da196d822da@b36g2000hsa.googlegroups.com...
> Is this what happens when software for one version of windows
> is installed on another version of windows?


It shouldn't but remotely could, only if it did, SR would have taken care of
it, IMHO.
The one in the know about this subject isn't around anymore, sad to say.
Wonder if he stops by every once in a while, without saying anything.
I am speaking of Shane, of course.
Unless someone else here has some specific knowledge about this, hopefully.
 
J

Joan Archer

See if the following links help at all with finding out the problem.
Joan
http://www.aumha.org/kberrmsg.htm

"ERROR: OE" or "ERROR: OD"
http://support.microsoft.com/default.aspx?scid=kben-us308366

http://aumha.org/win4/a/tshoot.htm


"debba" <debba@discussions.microsoft.com> wrote in message
news:53BEF954-83EB-4249-B698-BF058DD2B23E@microsoft.com...
> Last night, I updated Shockwave. I used the computer for a while and then
> shut it down. Then, this morning, I started getting the error. So I did
> a
> System Restore that was a few days old. The System Restore did not help
> so I
> reversed the Restore Operation. The subsequent restart did O.K. and
> that's
> why I'm able to be on the Internet right now. I'm afraid that when I shut
> down for the night, I'll be back to square one.
>
> Thanks.
>
>
>
> "webster72n" wrote:
>
>>
>> "debba" <debba@discussions.microsoft.com> wrote in message
>> news:FCCCC670-6F04-4587-8F9D-9D3C09D6F5A8@microsoft.com...
>> > This morning when I booted up my computer, I received a message similar
>> > to
>> > this:
>> > General Protection Error. You Must ReStart Computer. System Halted.
>> >
>> > I've fought this problem all day. It will start in safe mode but most
>> > of
>> > the time from there, I can get on the Internet. I've tried System
>> > Restore
>> > but it did not help.
>> >
>> > Any suggestions????

>>
>> Do you recall what you did before this happened, i.e. installing any new
>> software or hardware? Any changes you made? That is important to know.
>> <H>.
>>
>> >
>> > thanks.

>>
>>
>>
 

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