Hard Drives not being seen in W10 after re-plugging them in

W

_Wizbit_

Hi everyone

I’ve got a strange problem that I’m struggling with. Firstly I should say it’s on my Mrs PC and she’s currently away with the machine atm so I’m trying to troubleshoot remotely.

1 SSD and 4 HDDs were removed from a perfectly working W10 computer on Friday.

They were stored safely and reconnected today, but they won’t detect properly.
I should note my Mrs knows what she’s doing with connecting components and has built her own computers, so I know they are in correctly. She’s also double checked connections.

Drive configuration:
SSD – BOOT
HDD 1 – WORK
HDD 2 – PHOTO
HDD 3 – VIDEO
HDD 4 – MUSIC


I should note before going into further explanation that all that happened between it working and not working was the drives were taken out and put back in...that's it!


Since plugging everything back in not all the drives have been showing up and something has happened to WORK drive. The permissions seem to have changed and she’s shown these error messages:

d:\Location is not accessible

Access is denied


She could click on the drive properties from Windows explorer

The drive name was also appearing as PHOTO, even though it’s WORK


From Windows Explorer, drive showed as 0 bytes used space/free space, BUT...from Disk Management it CORRECTLY reported the drive size and free space
Drive was still named incorrectly


Clicking on PROPERTIES in DISK MANAGEMENT the error message “You must have read permissions to view the properties of this object” appears in the drive properties. Remember, this can’t be seen from Windows Explorer.


Another strange thing...using Photoshop, she can access the drive that is invalid, open a saved file that is saved as a shortcut in Photoshop, but can’t directly access the files in Explorer.

Using Recuva to see if the drive has completely corrupted, doesn’t show a lot of corruption and in the Recuva dialog window for selecting the drives/folders to scan it even shows some subfolders on the drive, which can’t be seen otherwise.

Having taken the WORK drive out and replugged the other drives in, now NONE of them show in Windows, except obviously the boot drive SSD.

She has checked in the BIOS, all drives appear and are named as normal, it’s when it gets into Windows that the problems start.

We are both really stumped with this and can't figure out what's happening or why.
If it was a bizarre Windows screw up, as a last resort, we'd just take the drives out, format the SSD and reinstall Windows, but we are concerned that if permissions have been altered on the HDDs we may not be able to access them from another machine.

What can we do?


Thanks in advance for any advice,. I've never been actively part of the Microsoft community before, I'm hoping for the best!


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