HP laptop windows rear facing camera will not work

[LoriSeverson]

HI I am not sure why but my camera to see the outside world quit working. Here is my dx info and I already made sure everything is update.

if you can help, please respond.


Thank you

Lori Severson


Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: HP TrueVision HD Camera
Category: Camera
SymbolicLink: \\?\usb#vid_05c8&pid_03ba&mi_00#6&73fe50&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Location: Front
Rotation: 0
Manufacturer: Microsoft
HardwareID: USB\VID_05C8&PID_03BA&REV_0003&MI_00,USB\VID_05C8&PID_03BA&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 10.0.18362.1
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
Service: usbvideo
Class: Camera
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: HP TrueVision HD Camera
Parent: USB\VID_05C8&PID_03BA\0001
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: WdmCompanionFilter
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: n/a
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
CustomCaptureSource: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
AnalogProviders: n/a
ProfileIDs: n/a

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