How to fix shares not available on Win10 Pro

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philipW99

I have an issue with networking and file sharing.

I have a home network with 3 PCs, 1 NAS and a number of other transient devices (iPad, TVs etc.)

The 3 PCs are all Windows 10 Pro 1909 with latest updates (10.0.1863). Two are laptops the other desktop.

The problem I'm having is that the two laptops can not see any of the shares on the desktop. Nor can they RDC to the desktop.

Of the two laptops one is about 6 years old and was upgraded to Win 10 from Win8.1 and subsequently upgraded to Win10 Pro. I can't remember if I've ever done a clean install but probably. The other laptop is less than a week old, was delivered with Win10 home and I purchased the Pro upgrade from the MS store.

The laptops and the desktop are happy to see the shares on the laptops as well as RDC to them.

In the belief that there is something wrong with the desktop installation I've done the following but without any resolution.

1. Completely reinstalled Win10 Pro and updated to latest fixes.
2. Setup user with a Microsoft account.
3. Turned on WiFi network as a private network.
4. Set Network discovery on.
5. Set file and printer sharing on in Private
6. Turned on sharing for public folders in All networks as well as password protected sharing (made no difference if I turned it off)
7. Set services FD provider host and FD resource publication to automatic (they were already running)
8. Set SMB v1/CIFS on in Windows features.
9. Set Remote Desktop Connection to on in Windows settings.
10. Examined Group Policy but didn't find anything amiss. Not that that is definitive.
11. Switched AV and firewall on and off.
12. Changed TCP/IP WINS to enable Netbios over TCP/IP.

All this over a period of about a day with still no access from laptops to shares on the desktop or RDC.


Next day I reset Windows 10, no other apps installed except those provided with Windows plus some from Dell and McAfee which were installed automatically as part of the reset. I've switched McAfee off and Windows defender off. Still not able to access shares or RDC.


In the case of RDC I don't even get to the point of being asked for credentials.


Does anyone have any idea where I go from here?

Thanks for reading and, hopefully, your help.

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