ERRORS AND SCAMS LEVEL TWO NOT GETTING ANY HELP FOR A LEVEL TWO GOT A FAKE PRETENDING TO BE COMMUNITY!

L

LYNNETTESHUREB

THIS COMMUNITY FAKE SCAMMED ME TODAY
IT SHOULD BE MICROSOFTS RESPONSIBILITY TO PROTECT THIS SITE. I SHOULD HAVE A FREE DEFENDER PRO SCAN AND LEVEL TWO HELP

I AM IN THE INISIDER PROGRAM FOR MANY YEARS HELPING MICROSOFT AS A FREE VOLUNTEER BUT I DID NOT UNDERSTAND NOR DID MICROSOFT EXPLAIN WHEN I JOINED THE RAMIFICATIONS OF THEIR INSIDER PROGRAM! THEY DO NOT TAKE RESPONSIBILITY FOR PROTECTING THIS SITE FROM HACKERS AND I WAS HACKED TODAY BY A HACKER PRETENDING TO BE REPLYING TO MY POST FOR HELP. I AM A SENIOR CITIZEN ON A FIXED INCOME AND THIS GUY PRETENDING TO BE FROM WINDOWS COMMUNITY OFFERED TO FIX THE PROBLEM VIA REMOTE AS IN THE PAST MANY WINDOWS TECHS HAVE DONE SO IT WAS NOT UNUSUAL BUT THEN HE SHOWED ME ALL THE FILES HE SAID WERE CORRUPTED AND HE TRIED TO SELL ME DEFENDER PRO FOR SEVERAL HUNDRED DOLLARS. THAT IS WHEN I HUNG UP!


NOW I WAS ON THE PHONE FOR 3 HOURS YESTERDAY WITH WINDOWS CHAT WHEN THEY SHOULD HAVE A PROTOCOL FOR ASKING QUESTIONS AND GETTING INFORMATION BUT DID NOTHING TO HELP BUT TELL ME AFTER TALKING TO 3 PEOPLE ROSA, ANN AND SUPERVISOR WADE TELLING ME I NEEDED TO GO TO THE MICROSOFT COMMUNITY THEY COULD NOT HELP! SO I DID AND I THINK BUT I AM NOT SURE IF HE HACKED ME OR WHAT! I WAS ON THE PHONE ALL DAY TODAY FORM 7 HOURS GETTING NO HELP FROM INDIA WHO DISCONNECTED AND TRANSFERRED ME SO THEY SAID TO LEVEL 2 TECH. THE ONLY LEVEL TWO TECH I SPOKE WITH WAS A SUPERVISOR JAKE FROM VIETNAM WHO SAID HE COULD NOT REMOTELY HELP ME BUT HIS ANSWER WAS TO RETURN MY COMPUTER TO NORMAL!!!!!! WHAT IS NORMAL JAKE?


I SPOKE WITH JAKE WADE, ROSA, ANN, HACKER JOHN AT 888-605-0801 ANURAG WHO DISCONNECTED ME TRYING TO FIX HIS PHONE AFTER I WAS ON HOLD FOR 50 MINUTES. I SPOKE WITH KAYE AND JAKE FROM VIETNAM JAKE NOT A GOOD SUPERVISOR. I SPOKE WITH ALUARA IN INDIA AND
NAGHMA IN INDIA BOTH DID NOTHING AND COULD NOT EVEN SPELL THEIR NAMES SO I COULD UNDERSTAND. INDIA HAS A LOT OF NOISE IN THE BACKGROUND AND YOU CAN NOT EVEN UNDERSTAND WHAT THEY ARE SAYING. I CHATTED WITH ONE GUY FROM GUATEMALA AND I GOT TWO CALLS FOR RETURN CALL REQUEST AT THE SAME TIME! MY EYE SIGHT IS BAD NOW BECAUSE I AM 72 YEARS OLD AND LOOKING AT A COMPUTER ALL DAY IS VERY BAD FOR MY VISION.


I GOT AN ERROR MESSAGE YESTERDAY AND I CHATTED WITH MICROSOFT WITH 3 PEOPLE WHO GAVE ME THE RUN AROUND AND AFTER AN HOUR ON THE PHONE TOLD ME THEY COULD NOT HELP ME AND TO CONTACT THE WINDOWS COMMUNITY!
THERE NAMES WERE ROSA, ANN AND SUPERVISOR WADE WHO SAID HE COULD DO NOTHING!
THEN I WENT TO THE WINDOWS COMMUNITY AND IT SAYS BEWARE OF SCAMMERS AND FAKES! HOW ARE WE SUPPOSED TO KNOW BUT I THINK I GOT SCAMMED TODAY BY A GUY WHO WAS PRETENDING TO BE MICROSOFT!
I AM IN THE INSIDER PROGRAM AND I THOUGHT THE PROBLEM WAS THE RECENT UPDATE AND THIS PHONY SAID MY COMPUTER WAS HACKED
I LET HIM TAKE OVER MY COMPUTER! BECAUSE I THOUGHT HE WAS FROM MICROSOFT

I JUST GOT A CALL BACK FOR THE 5TH TIME TODAY AND A RECORDING THAT SAID MY CALL BACK IS CANCELLED CALL BACK TOMORROW.

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