I
isthatyouJack
I have spent almost 2 weeks applying suggested fixes to make Win 10 mount my Kindle Paperwhite as a drive, so far nothing works - but I now have further information which might help...
My first post was this:
My Kindle 32GB e-reader does not appear as a drive in Win 10 when plugged in via USB, so I cannot transfer files to it from my local library. Likewise it does not appear in Calibre. However I can see it using the Win 10 disk management app, where it appears as a drive with unallocated space of around 28 GB.
I have tried all the fixes I can find online, plugging in through different USB ports, using different cables, different computers, even a ubuntu machine. My software and drivers are up to date on both Win 10 and the Kindle. The Kindle will reset and update when rebooted via Wi-Fi, but I still can't see it as a drive in Explorer or a device in Calibre (or the Kindle app).... Although it otherwise seems to be working fine - I can connect to the Amazon store ok - and Windows always knows it is there as it is listed as online by the disk management app
Since then I have factory resert and rebooted to no avail, but Windows and Calibre CAN see the Kindle - just not use it!. This the debug from Calibre - it is detecting the device but unable to access the storage:
calibre 4.8 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.18362-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.18362')
Python 2.7.16+
Windows: ('10', '10.0.18362', 'SP0', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: && Quality Check (1, 9, 11) && Goodreads (1, 4, 0) && Biblionet_gr (1, 1, 0) && all recipes Recipe Reader (1, 0, 1) && Beam Ebooks (1, 0, 0) && ADLIBRIS_NO (0, 0, 10) && Find Duplicates (1, 6, 3) && Embed Comic Metadata (1, 4, 0) && KindleUnpack - The Plugin (0, 82, 1) && Kindle Collections (1, 7, 24) && Modify ePub (1, 4, 0) && Amazon.com Multiple Countries (1, 0, 0) && Generate Cover (1, 5, 21) && Fantastic Fiction (1, 3, 0) && Diaps Editing Toolbag (0, 3, 6) && Barnes & Noble (1, 2, 15) && KoboTouchExtended (3, 1, 3) && Kobo Utilities (2, 9, 0) && BBC GoodFood Recipe Reader (1, 1, 0) && Libri_hu (1, 0, 6) && Kobo Books (1, 7, 0) && FictionDB (1, 2, 0) && EpubMerge (2, 7, 0)
USB devices on system:
(USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=14),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203 devinst=3),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pida12f&rev0031 devinst=4),
USBDevice(vendor_id=0x2109 product_id=0x2811 bcd=0x9090 devid=usb\vid_2109&pid_2811&rev_9090 devinst=5),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_00 devinst=6),
USBDevice(vendor_id=0xa5c product_id=0x21e8 bcd=0x112 devid=usb\vid_0a5c&pid_21e8&rev_0112 devinst=7),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_01 devinst=8),
USBDevice(vendor_id=0x2109 product_id=0x2811 bcd=0x9090 devid=usb\vid_2109&pid_2811&rev_9090 devinst=9),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\asmediaroot_hub&vid1b21&pid1242&ver0001001600440001 devinst=10),
USBDevice(vendor_id=0x2109 product_id=0x8110 bcd=0x9094 devid=usb\vid_2109&pid_8110&rev_9094 devinst=11),
USBDevice(vendor_id=0x2109 product_id=0x8110 bcd=0x9094 devid=usb\vid_2109&pid_8110&rev_9094 devinst=12),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_02 devinst=13))
No disabled plugins
Looking for devices of type: MTP_DEVICE
The Windows WPD service says there are no portable devices connected
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{6C077BD7-4B50-435B-BC82-8B9CCBC8676A}': [{'broadcast': u'10.0.0.255', 'netmask': u'255.255.255.0', 'addr': u'10.0.0.11'}], u'{BFFAA882-CF1C-11E7-A83D-806E6F6E6963}': [{'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0', 'addr': u'127.0.0.1'}]}
No device is connected
Looking for devices...
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=14)
Detected possible device KINDLE2
Devices possibly connected: Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface,
Trying to open Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface ... Storage number map:
{(7L, 0L): [(4L, 'C')],
(7L, 1L): [(2L, 'D')],
(7L, 2L): [(2L, 'F')],
(7L, 3L): [(2L, 'E')]}
Storage number for USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0401\G000T607834718LH&0: StorageDeviceNumber(type=7L, number=4L, partition_number=0L)
Storage number map:
{(7L, 0L): [(4L, 'C')],
(7L, 1L): [(2L, 'D')],
(7L, 2L): [(2L, 'F')],
(7L, 3L): [(2L, 'E')]}
Storage number for USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0401\G000T607834718LH&0: StorageDeviceNumber(type=7L, number=4L, partition_number=0L)
Drive letters for USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=14)
{u'drive_letters': [],
u'pnp_id_map': {},
u'readonly_drives': set([]),
u'sort_map': {}}
failed
Opening of the following devices failed
<calibre.devices.kindle.driver.KINDLE2 object at 0x0000019681E9E988>
Traceback (most recent call last):
File "site-packages\calibre\devices\__init__.py", line 159, in debug
File "site-packages\calibre\devices\usbms\device.py", line 821, in open
File "site-packages\calibre\devices\usbms\device.py", line 275, in open_windows
DeviceError: Unable to detect any disk drives for the device: Amazon Kindle. Try rebooting
Any suggestions gratefully received!
Continue reading...
My first post was this:
My Kindle 32GB e-reader does not appear as a drive in Win 10 when plugged in via USB, so I cannot transfer files to it from my local library. Likewise it does not appear in Calibre. However I can see it using the Win 10 disk management app, where it appears as a drive with unallocated space of around 28 GB.
I have tried all the fixes I can find online, plugging in through different USB ports, using different cables, different computers, even a ubuntu machine. My software and drivers are up to date on both Win 10 and the Kindle. The Kindle will reset and update when rebooted via Wi-Fi, but I still can't see it as a drive in Explorer or a device in Calibre (or the Kindle app).... Although it otherwise seems to be working fine - I can connect to the Amazon store ok - and Windows always knows it is there as it is listed as online by the disk management app
Since then I have factory resert and rebooted to no avail, but Windows and Calibre CAN see the Kindle - just not use it!. This the debug from Calibre - it is detecting the device but unable to access the storage:
calibre 4.8 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.18362-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.18362')
Python 2.7.16+
Windows: ('10', '10.0.18362', 'SP0', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: && Quality Check (1, 9, 11) && Goodreads (1, 4, 0) && Biblionet_gr (1, 1, 0) && all recipes Recipe Reader (1, 0, 1) && Beam Ebooks (1, 0, 0) && ADLIBRIS_NO (0, 0, 10) && Find Duplicates (1, 6, 3) && Embed Comic Metadata (1, 4, 0) && KindleUnpack - The Plugin (0, 82, 1) && Kindle Collections (1, 7, 24) && Modify ePub (1, 4, 0) && Amazon.com Multiple Countries (1, 0, 0) && Generate Cover (1, 5, 21) && Fantastic Fiction (1, 3, 0) && Diaps Editing Toolbag (0, 3, 6) && Barnes & Noble (1, 2, 15) && KoboTouchExtended (3, 1, 3) && Kobo Utilities (2, 9, 0) && BBC GoodFood Recipe Reader (1, 1, 0) && Libri_hu (1, 0, 6) && Kobo Books (1, 7, 0) && FictionDB (1, 2, 0) && EpubMerge (2, 7, 0)
USB devices on system:
(USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=14),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203 devinst=3),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pida12f&rev0031 devinst=4),
USBDevice(vendor_id=0x2109 product_id=0x2811 bcd=0x9090 devid=usb\vid_2109&pid_2811&rev_9090 devinst=5),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_00 devinst=6),
USBDevice(vendor_id=0xa5c product_id=0x21e8 bcd=0x112 devid=usb\vid_0a5c&pid_21e8&rev_0112 devinst=7),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_01 devinst=8),
USBDevice(vendor_id=0x2109 product_id=0x2811 bcd=0x9090 devid=usb\vid_2109&pid_2811&rev_9090 devinst=9),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\asmediaroot_hub&vid1b21&pid1242&ver0001001600440001 devinst=10),
USBDevice(vendor_id=0x2109 product_id=0x8110 bcd=0x9094 devid=usb\vid_2109&pid_8110&rev_9094 devinst=11),
USBDevice(vendor_id=0x2109 product_id=0x8110 bcd=0x9094 devid=usb\vid_2109&pid_8110&rev_9094 devinst=12),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_02 devinst=13))
No disabled plugins
Looking for devices of type: MTP_DEVICE
The Windows WPD service says there are no portable devices connected
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{6C077BD7-4B50-435B-BC82-8B9CCBC8676A}': [{'broadcast': u'10.0.0.255', 'netmask': u'255.255.255.0', 'addr': u'10.0.0.11'}], u'{BFFAA882-CF1C-11E7-A83D-806E6F6E6963}': [{'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0', 'addr': u'127.0.0.1'}]}
No device is connected
Looking for devices...
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=14)
Detected possible device KINDLE2
Devices possibly connected: Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface,
Trying to open Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface ... Storage number map:
{(7L, 0L): [(4L, 'C')],
(7L, 1L): [(2L, 'D')],
(7L, 2L): [(2L, 'F')],
(7L, 3L): [(2L, 'E')]}
Storage number for USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0401\G000T607834718LH&0: StorageDeviceNumber(type=7L, number=4L, partition_number=0L)
Storage number map:
{(7L, 0L): [(4L, 'C')],
(7L, 1L): [(2L, 'D')],
(7L, 2L): [(2L, 'F')],
(7L, 3L): [(2L, 'E')]}
Storage number for USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0401\G000T607834718LH&0: StorageDeviceNumber(type=7L, number=4L, partition_number=0L)
Drive letters for USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x401 devid=usb\vid_1949&pid_0324&rev_0401 devinst=14)
{u'drive_letters': [],
u'pnp_id_map': {},
u'readonly_drives': set([]),
u'sort_map': {}}
failed
Opening of the following devices failed
<calibre.devices.kindle.driver.KINDLE2 object at 0x0000019681E9E988>
Traceback (most recent call last):
File "site-packages\calibre\devices\__init__.py", line 159, in debug
File "site-packages\calibre\devices\usbms\device.py", line 821, in open
File "site-packages\calibre\devices\usbms\device.py", line 275, in open_windows
DeviceError: Unable to detect any disk drives for the device: Amazon Kindle. Try rebooting
Any suggestions gratefully received!
Continue reading...