Can't use start menu search for certain users

J

jmv5010

Hi,

I'm experiencing an issue where some users on a Windows 2016 server can use the start menu search function, while for others it just spins in the search and eventually comes back with no results.

It's a terminal server that multiple users can log into and the only fix so far is a profile reset, but I'd like to avoid that if possible.

Has anyone come across this before?

Thanks!

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